Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville
I was very pleased with the purchase process at Performance CJDR. Jimmy Thornton did an excellent job of presenting all facts related to the vehicle and purchase process. Performance CJDR. Jimmy Thornton did an excellent job of presenting all facts related to the vehicle and purchase process. More
Completely unprofessional. Their website is deceptive with pricing to begin with, but they are less than helpful on the phone and deceptive with their offers, which don't match their online discounted pr with pricing to begin with, but they are less than helpful on the phone and deceptive with their offers, which don't match their online discounted price. When asking about differences in trim level, I was told to read the manufacturer's website. I had just told the woman on the phone I had read the website and had some follow up questions. She knew absolutely nothing about the vehicles or the differences. After 5 hours, they called me back and the new discount was still less than the online discount and I could hear the manager tell the salesman who gives a xxxx about a $30 difference in price. More
They were very unprofessional. I had an appointment on a Friday. They never called me to tell me about my car nor did they pick up or return any voicemails in the days I checked. I had to Uber there since m Friday. They never called me to tell me about my car nor did they pick up or return any voicemails in the days I checked. I had to Uber there since my car was just sitting there without a response. I got there only to find out that they never brought it in. And it took an hour for them to address me when I got there, both times. More
Service department was rude and inept. I have been waiting over four months for parts. every time I call to inquire about the status the service department becomes progressively more combative. Today waiting over four months for parts. every time I call to inquire about the status the service department becomes progressively more combative. Today I was told among other things that if I went to a dealership where I spent more money perhaps they would be faster at finding my parts. I was also told that if I thought I could find the parts faster someplace else I should take my business there. I am still awaiting my parts (part of a safety recall) but I will not be dealing with Pirk in the service department again. He should seek employment away from customer service. More
I want to let you know how Kevin Brown did on buying my 2018 Jeep on Saturday April 17,2021. He was very thorough in showing me how everything works in the Jeep. Very helpful & not pushy about buying the 2018 Jeep on Saturday April 17,2021. He was very thorough in showing me how everything works in the Jeep. Very helpful & not pushy about buying the Jeep. The dealership was very helpful in bringing in the Jeep inside the dealership for me to look at. It was raining heavy that day. Katie Rudduck More
Once again Kevin Brown has supplied us with not only with top notch quality salesmanship but on personal level you could find a better guy to work with. We had bought to other jeeps from him in the past from top notch quality salesmanship but on personal level you could find a better guy to work with. We had bought to other jeeps from him in the past from Dave Dennis and just so happened to run across him walking through the lot here while looking at jeeps. He was able lock down a jeep that checked all our boxes from another dealer so that we could only work with him. This was a seamless process as usual and Alex was great with the finance side of things and zipped us right through everything. We are glad we had the opportunity to work with these guys once agin and are hopeful that we can do the same in the future! More
No high pressure sales or bull! Anthony Marinelli, whom I dealt with gave us plenty of time alone, to look the pre-owned truck over and to test drive it. Through the whole process he answered any questions I dealt with gave us plenty of time alone, to look the pre-owned truck over and to test drive it. Through the whole process he answered any questions I had WITHOUT ANY evasion or fluff. It was almost like sitting and chatting with a friend while they helped you buy a car. I highly recommend their dealship! More
Would like to thank Alex Krause and Kevin Brown for making my purchase on a Jeep Rubicon happen! Got there late and the gentleman went above and beyond to get my deal completed after closing hours! As making my purchase on a Jeep Rubicon happen! Got there late and the gentleman went above and beyond to get my deal completed after closing hours! As a 1st time Jeep owner Kevin stayed especially late and gave me the new car tour and top removal demo! Can’t say enough about his work off the clock and his dedication to his job. Would definitely recommend anyone looking for a new Jeep to give Kevin and the guys at Performance Chrysler Jeep Dodge and Ram/ Jeepland.com a call. More
After spending 40 plus years in the Dealership end of the car business I will only say this what a bunch of truly TOP NOTCH PEOPLE to work with my salesman was Jimmy Thornton and from start to finish did an car business I will only say this what a bunch of truly TOP NOTCH PEOPLE to work with my salesman was Jimmy Thornton and from start to finish did an outstanding job I drove 244 miles on a salesman word on the condition of a vehicle and let me tell you it was even better that expected Great CREW TO DEAL WITH honesty always works. More