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Performance Chrysler Jeep Dodge Ram Centerville

Centerville, OH

4.3
494 Reviews

95 Loop Rd

Centerville, OH

45459

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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville

September 02, 2021

This dealership is TOPS. The entire process from Kyle Dooley introducing himself when he came out to meet us to Alex in the Finance Dept. Everything was top notch. We drove about an hour to look and the More

by Zander24ally
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Alexander Krauss. , Kyle Dooley
Sep 07, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for this amazing review! We are so glad to hear that Kyle and Alex provided such a great car buying experience for you!

August 29, 2021

Great service done in a timely manner. If you need to have your car serviced for any reason do not hesitate to go to performance More

by Mopardog1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Miller, Dennis Mckinnon, Melissa Fletcher, Barbara Drabik
Aug 30, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you so much for this awesome review and recommendation! We are happy to hear that our service department was able to provide you with a 5 star experience!

August 22, 2021

I’m from Indiana and I bought a truck here. I had to bring it back to have some work done to it. Everyone at the dealership has been great working with me. My salesman Jimmy has been the Best! He got ev More

by Matt McGuire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy salesman if that’s not J.D. Ellis , J.D. Ellis
Aug 24, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for the awesome review! We are so glad to hear that Jimmy and our sales team were able to provide you with a great car buying experience!

August 19, 2021

This is a great dealership and helped me with the issue I had. They are very professional and courteous, and took the time to answer my questions. More

by Ewilkens
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Perk was great and kept me informed, Travis Miller
Aug 24, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for this great review! We are so glad that our team was able to provide you with a 5 star experience!

August 13, 2021

The service department is incapable of communicating and solving issues. I've had my Durango in 2x and both times they told us it was fixed. The first time they told us the warning lights they sent us awa More

by Unsatisified Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never spoke with anyone from the service dept the second time. All I received was texts thru the automated system.
Aug 13, 2021 -

Unsatisified Customer responded

After making this review the service engine soon light also came on. I called and left a message with the service director Alex Prats. He NEVER responded, but was nice enough to leave me in the hands with Jake the service advisor who told us the lights would turn off the first time. We were told the service engine soon light & tire was related to anything they did when they had it the first time even though the tire pressure worked when we dropped it off and not when we picked it up. I asked about the key fob not working and they of course forgot to get any updates from the person working on it and he leaves at 4:30 (Jake called me at 5). 2 days went by with no word from Jake who had given me his ext to ensure I wasn't upset by the lack of communication. 2.5 hrs after leaving a mesaage on a Friday afternoon I call the service dept to find no one answering the phone. When I get Sales to get someone on the phone I find out my car has already been done, but no one was bothering to contact me. I would not recommend a Dodge to anyone. If 3 issues unrelated costing hundreds of dollars can happen in a month on a 5 hr old vehicle I wouldn't recommend it to anyone

August 12, 2021

Please save yourself time and the headache. Take your vehicle anywhere else for service. Had my Ram there three separate times for a check engine light. They kept bringing it back to me with the light st More

by Jaypaul160
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Miller, Dennis Mckinnon
Aug 18, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for taking the time to leave a review. Please give Beth, our customer service manager, a call at 937-434-9500 to discuss your experience.

August 09, 2021

Both Tim and Jaime did an outstanding job! Being military I have bought cars all over the US and this was the best experience. I never felt pressure to buy and they did all work behind the scenes and all I More

by rechris_99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Jaime
Aug 11, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for this amazing review!! We are so glad that Tim and Jaime could provide you with a great car buying experience! Congratulations on your new Wrangler!

July 31, 2021

Did not tell me how much oil I actually had. Now it has to do a oil study. inspection video: it didn’t show them putting oil in vehicle or there checking dip stick after. More

by Catbelldream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know there name
Aug 11, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for taking the time to leave us a review. The oil consumption test is a pretty standard test, but we do apologize for not giving you all of the information that you required.

July 30, 2021

Our entire experience was excellent. It was a pleasure doing business with this company, from sales to financials. I would definitely do business here again! More

by coffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cain
Jul 31, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for this awesome review for our sales team! We strive to give every customer a 5 star experience and we look forward to seeing you again!

July 30, 2021

My experience purchasing a used car from this dealership was very positive. Everyone was helpful and the process was extremely smooth. I would purchase another vehicle here when I need one. More

by cain1701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Weimer
Jul 31, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for the 5 star review! We love being able to provide our customers with a great car buying experience!

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