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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
655 Reviews
Today: 9:00 AM - 6:00 PM Open Now
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655 Reviews of Performance Buick GMC - Service Center

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February 07, 2021

First time at this dealership for service. Absolutely thrilled that a GMC dealership/service department is within 10mi of my house. Service was great had an oil change and tire rotation along with the 45 More

by CLZECHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 06, 2021

I had a very positive experience at Performance Buick GMC. The staff was knowledgeable and helped at every step in the process of leasing my new Encore GX. I look forward to continuing my relationshi More

by slavey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kasper, John Vorst
Feb 25, 2021 -

Performance Buick GMC responded

Congratulations on your new Encore GX! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

January 29, 2021

Work was done promptly and professionally. All times were adhered to. I was pleased with all aspects of the experience. I also enjoyed the car wash. More

by MMUSCIOESQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 24, 2021

Service was great and I would recommend this dealership for service and sales to my friends and family I definitely like the car wash included! More

by blalic89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 22, 2021

My car was held for 12 days mostly waiting for warranty approvals, inspections and parts. This is unacceptable and the very least the dealership could have done was to provide a loaner. More

by NJROMALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
January 17, 2021

Service manager was awesome. Definitely coming back because of him for service. Had me in and out and washed it for me. Bjbhhhhbxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhx djdjdjdjdu djdjdjdjdu djdjdjd More

by JVERDICCHIO79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vorst
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 08, 2021

I love the service and everyone there. I just want to thank everyone there for the great experience, and helping with any questions I may have had. More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper, Al Amado, John Vorst, Brandon Velasquez
Feb 25, 2021 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. Thank you for the great review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

December 20, 2020

This dealership has very accommodating and professional personnel. I was greeted immediately at the service entrance upon my arrival. The service manager clearly explained my options. The work was compl More

by DWC927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ferreira, Luis Vaz
December 20, 2020

If you want to overpay for service this is the dealership to go to. Also, apparently my wife when she went back to pick up her receipt for the work being done on our truck was maliciously approached by the m More

by NCBBOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peggy Sensale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vorst
December 13, 2020

Great service but slow. I had a 9am appt for an oil change and tire rotation. It appeared my appt wasn’t in the system. I was told it would take an hour to an hour and a half and it took 2 hours. Great More

by nissantunin04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service