Back

Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
592 Reviews

592 Reviews of Performance Buick GMC - Service Center

Sort by
January 24, 2021

Service was great and I would recommend this dealership for service and sales to my friends and family I definitely like the car wash included! More

by blalic89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 22, 2021

My car was held for 12 days mostly waiting for warranty approvals, inspections and parts. This is unacceptable and the very least the dealership could have done was to provide a loaner. More

by NJROMALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
January 17, 2021

Service manager was awesome. Definitely coming back because of him for service. Had me in and out and washed it for me. Bjbhhhhbxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhxhx djdjdjdjdu djdjdjdjdu djdjdjd More

by JVERDICCHIO79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vorst
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 08, 2021

I love the service and everyone there. I just want to thank everyone there for the great experience, and helping with any questions I may have had. More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper, Al Amado, John Vorst, Brandon Velasquez
Feb 25, 2021 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. Thank you for the great review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

December 20, 2020

If you want to overpay for service this is the dealership to go to. Also, apparently my wife when she went back to pick up her receipt for the work being done on our truck was maliciously approached by the m More

by NCBBOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peggy Sensale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vorst
December 20, 2020

This dealership has very accommodating and professional personnel. I was greeted immediately at the service entrance upon my arrival. The service manager clearly explained my options. The work was compl More

by DWC927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ferreira, Luis Vaz
December 13, 2020

Great service but slow. I had a 9am appt for an oil change and tire rotation. It appeared my appt wasn’t in the system. I was told it would take an hour to an hour and a half and it took 2 hours. Great More

by nissantunin04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 12, 2020

Took my gmc acadia in for repair. Louis was very helpful and professional. Service was great. Will be going back for any future gmc service or repair needs More

by GeoffW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis in the service dept
December 09, 2020

I had the privilege to work with the Service Depart: Luis and Doug, they made a commitment to provide outstanding service. Their team works together as expert technicians and ensures their customers c More

by MsR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz and Doug supervisor of Service Department
December 07, 2020

Dealer was very courteous upon arrival at getting myself and vehicle checked in. The service scheduled was completed within the estimated time. The reason I did not give an excellent rating was because up More

by efg49330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager - name unknown