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Performance Buick GMC - Service Center
Cedar Knolls, NJ
613 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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613 Reviews of Performance Buick GMC - Service Center
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July 16, 2021
I booked this appointment online. It was my first service since purchasing the vehicle in Feb from your dealership (I included my ticket number - given to me at purchase) on the booking. I also incl service since purchasing the vehicle in Feb from your dealership (I included my ticket number - given to me at purchase) on the booking. I also included notes indicating the services that were required (oil change & tire rotation). When I dropped the car off, I was asked if there were any other issues - and told them about a problem with the drivers window. When I picked up the car, the services that I had requested online had not been performed. I was told that they weren't written anywhere. I don't understand why I put them on the service booking if they weren't going to be looked at. In fact, the email reminder that I received before my service had them listed. So, I know they were in the system. The service team was pleasant & professional, but I don't know how this was missed. More
by WEBBSCO
Verified CustomerEmployees Worked With
Lewis
July 12, 2021
Great team with helpful service. Clean and quiet waiting room. Oil change was quick although not sure they reset my mileage setting on the oil change room. Oil change was quick although not sure they reset my mileage setting on the oil change More
by WJR GMC owner
July 07, 2021
Quick and convenient service. Wait time was minimal and service individuals are very customer friendly. I live the fact that the car is washed before it is given back. service individuals are very customer friendly. I live the fact that the car is washed before it is given back. More
by vcarangelo
Employees Worked With
Service
June 25, 2021
They Got the part. Installed it. Helped with transport. Everything worked perfectly and I haven’t had an issue since. Very happy with the service Everything worked perfectly and I haven’t had an issue since. Very happy with the service More
by japarks0
Employees Worked With
Service team
June 23, 2021
My car was in for regular service and everything was done quickly and professionally. Guys when everything is OK why do I have to write a 25 word minimum???? quickly and professionally. Guys when everything is OK why do I have to write a 25 word minimum???? More
by RAYMINEY
Employees Worked With
Alex Kasper
June 17, 2021
first time in for service on my gxI liked the quick first time in for service on my gx I liked the quick service had an oil and oil filter replaced 25 words for an oil and filter little to much to sa first time in for service on my gx I liked the quick service had an oil and oil filter replaced 25 words for an oil and filter little to much to say excellent staff More
by YELNATS550
Employees Worked With
n/a
June 16, 2021
I had the rear brake pads and rotors replaced as well as an oil and filter change. Price was as quoted, Vehicle was ready and cleaned when I picked up. I highly recommend. an oil and filter change. Price was as quoted, Vehicle was ready and cleaned when I picked up. I highly recommend. More
by jcoiley
Employees Worked With
Luis Vas
