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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
672 Reviews

672 Reviews of Performance Buick GMC - Service Center

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February 24, 2022

Just took way too long for an oil change - 2 hours! Besides the wait, the staff and employees were all lovely! Great facility! More

by KATREILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 24, 2022 -

Performance Buick GMC responded

Thank you for taking the time to tell us about your experience. We appreciate your business and apologize for the inconvenience you experienced. Thank you for your patience. This is not a typical wait time and we hope for the chance to serve you again. Until then, drive safely!

February 18, 2022

Mike/ Robert and team were fantastic. The team scheduled my service ASAP, helped me with my transport to and from the service shop and addressed my issue within the day. Fantastic servi More

by feolajoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and team , Robert Heunemann
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Feb 19, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and Robert and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 18, 2022

This was my first service at this dealership. An appointment was made at my convenience, I was told how long the service appointment would take (about 90 minutes), and my car was ready on time! More

by KAHN.WARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
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Feb 19, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 15, 2022

Got there for my appointment and my service advisor was great. answered all of my questions and helped with an issue I was having More

by K24KLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Amado
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Feb 16, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Al and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 15, 2022

Michael Thorn is provided exceptional customer service. oil change and new tire mount completed in 45 minutes. More

by CHARLIE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
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Feb 16, 2022 -

Performance Buick GMC responded

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 12, 2022

Great, friendly and efficient service. Appreciated having my car washed after my service and having a lovely area to wait in. More

by SOBI91987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis, Alex Kasper
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Feb 12, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 11, 2022

This service center is the best I have ever been to! The people that work in the service center could not be nicer they are amazing. More

by FDOBROVICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Velasquez, Ricardo Huggins
Report | Print
Feb 12, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 09, 2022

Great, friendly and efficient service. Appreciated having my car washed after my service and having a lovely area to wait in. More

by ALLIEJOY17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Velasquez
Report | Print
Feb 11, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 09, 2022

I find the service personnel at this dealership to be unprofessional. They were unable to determine the cause of my battery draining and leaving me unable to start my car. I have a 2018 Acadia and I am o More

by DEMAIO916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis and Doug both in service
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February 08, 2022

It was only an oil change. I was in and out in no time. Rep. was very friendly. I will bring my other Buick in on 2/9. More

by TOM.MOOSE.RUSSOMANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Feb 08, 2022 -

Performance Buick GMC responded

Thank you, Tom, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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