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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
614 Reviews

614 Reviews of Performance Buick GMC - Service Center

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November 24, 2021

I had to ask for the guarantee of the tires changed, I think this is something that you have to tell the customer, also, Luis told me that he thought that tires had no guarantee, I told him that this is More

by JUANPAESP78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 24, 2021 -

Performance Buick GMC responded

Thank you, Juan, for taking the time to tell us about your experience. We appreciate the opportunity to earn your business and apologize for the miscommunication. We hope for the chance to serve you again. Until then, drive safely!

November 18, 2021

Quick, efficient and a great experience from start to finish. Friendly, attentive staff kept me posted on the status of my vehicle and got me out the door in a timely manner. More

by ifhor2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thorn
Nov 19, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 18, 2021

Very professional and courteous. I was greeted when I came in and taken care of. More

by barbaraberger945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 19, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 17, 2021

Did exactly what I wanted on a timely basis will be returning for future service! More

by papadelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heunemann
Nov 17, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 17, 2021

Only GM dealer I found willing to match tire price quote I presented to them.Everybody else had excuses why they couldn’t . More

by EMWIDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts manager
Nov 17, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 11, 2021

Been a customer bthier for many years. Happy with the dealership. New owners , big improvement, like his other dealerships. More

by REEGER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vega, Al Amado
Nov 11, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 06, 2021

Anytime I visit, they are extremely helpful, courteous and attentive to whatever issue I may be visiting the dealership with. More

by RLBOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Amado
Nov 06, 2021 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our service team. Thank you for taking the time to write us a great review. We appreciate your business and wish many safe miles!

November 06, 2021

Prompt, courteous and thorough service. They were ready at the appointment time and made the experience great. More

by STEVENCONDON1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and associates.
Nov 07, 2021 -

Performance Buick GMC responded

Thank you, Steven, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 04, 2021

The Staff is very friendly and very knowledgeable. The showroom is very clean and comfortable More

by ROSONN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

November 02, 2021

Mike was very helpful and motivated to find solutions for me. He did a great job. Car wash was very poor. More

by PALESTRANGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Nov 02, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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