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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
626 Reviews

626 Reviews of Performance Buick GMC - Service Center

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February 27, 2023

polite staff front to back, service dept goes above and beyond, location is very convenient More

by john@freightsystems-nj.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Mar 02, 2023 -

Performance Buick GMC responded

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 23, 2023

Clean,efficient,professional. This dealership is one of the better dealerships. My experience was superlative. More

by Moe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper
Feb 23, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 21, 2023

Technician took all day (9-4) to perform an oil change, tire rotation and to determine that an automatic seat switch was faulty. Way too long if you ask me, and there was no communication from the service More

by jaeger.michaeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Excellent facility. Everyone was kind courteous and professional. Two thumbs up thank you for everything. More

by JPENNELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 21, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 19, 2023

Courteous and efficient services , very professional. They took week care of my car I would recommend to others who need. More

by Maxime.ernoult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 19, 2023 -

Performance Buick GMC responded

Thank you so much, Maxime, for the great review and for recommending us to others. It is our pleasure to hear about your positive experience with our service team. We are grateful for your business and wish you many safe miles!

February 18, 2023

I was in and out in no time. Great job, very happy. I love the free oil changes! More

by Titless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Performance Buick GMC responded

Thank you for the 5-star review. We are happy that our service department was able to provide you with a positive experience. It is our pleasure to hear that you are enjoying your free oil changes. We appreciate your business and look forward to seeing you again in the future.

February 14, 2023

Repairs were not made correctly after TWO ATTEMPTS, so therefore I'm a very unsatisfied customer. More

by smvf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Vaz
February 08, 2023

Michael and also the receptionist that helped me get in on the same day, were both very helpful. Everyone that I came in contact with greeted me with a smile and engaged in conversation with me. This was More

by salexander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

February 05, 2023

Replaced starter right away on a 2016 GMC Yukon Denali. Nice job! My truck only had 46900 miles on it, out of warranty and GMC towed for free to Performance HMC. More

by skybound747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 01, 2023

This is a well-oiled machine. These guys are a pleasure to deal with. Mike and the service Teck Paul are at the top of their game. More

by EXUXG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Feb 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike, Paul and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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