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Performance Buick GMC
Cedar Knolls, NJ
1,492 Reviews
Performance Buick GMC is your trusted Buick, GMC dealership in Cedar Knolls, NJ and the reason why our loyal customers from Morristown, Parsippany, and Randolph keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,492 reviews
April 01, 2021
Alex was very helpful. He spent slot of time helping us make our decision and helping make the best deal. He’s been very helpful since the day we brought the car home. make our decision and helping make the best deal. He’s been very helpful since the day we brought the car home. More
by dutchandshan
Verified CustomerEmployees Worked With
Alex Kasper, John Vorst
April 01, 2021
Brandon was the rep who helped me. It was an easy process to get my pickup truck. Two hours total time at dealership including multiple test drives and trips. Thank you to the team at Performance and Brandon to get my pickup truck. Two hours total time at dealership including multiple test drives and trips. Thank you to the team at Performance and Brandon! More
by PACKERS1084
March 30, 2021
Trade-in/leasing process was seamless and the staff didn’t waste time with games. Tom was enthusiastic and helpful. Great shopping experience and left with the truck I wanted in just a few hours. didn’t waste time with games. Tom was enthusiastic and helpful. Great shopping experience and left with the truck I wanted in just a few hours. More
by MICKEYPARSONS7
Employees Worked With
Tom (sales)
March 30, 2021
We had a very positive experience returning to lease another Buick Enclave. The process was incredibly easy, we feel we got a very fair price and most important, feel we were treated fantastically. Da another Buick Enclave. The process was incredibly easy, we feel we got a very fair price and most important, feel we were treated fantastically. David, the manager, was one of the best car dealership managers we have ever dealt with. More
by JVILLO75
March 24, 2021
Best service ever nicest people to deal with will definitely come back to buy another vehicle telling all my friends and family check them out definitely come back to buy another vehicle telling all my friends and family check them out More
by paulmyer169
Employees Worked With
Alex Kasper, Al Amado, Brandon Velasquez, Patrick Miller
March 22, 2021
Easy buying experience, special ordering a car rather than taking one-off the lot was straightforward and worked without any problems, delivery took less than 2 months. than taking one-off the lot was straightforward and worked without any problems, delivery took less than 2 months. More
by FKUNZIN619
Employees Worked With
John Vorst, Patrick Miller
March 22, 2021
My Sales Consultant, Brandon V, and his team at Performance Buick GMC in Cedar Knolls, NJ couldn't have been more professional and thoughtful in helping me find the right GMC for me and my family. Performance Buick GMC in Cedar Knolls, NJ couldn't have been more professional and thoughtful in helping me find the right GMC for me and my family. I ended up driving all the way from CT to purchase my new Yukon XL after speaking on the phone with Brandon a handful of times. I would highly recommend this dealer for anyone seeking exceptional service, insight and price when purchasing a new vehicle. Easily the best car-buying experience I have had! More
by charles burdette
March 21, 2021
We took our Buick to the new owners of the dealership that we purchased to give them a chance to earn our business. We were due for a standard oil change, so we wanted to give their Service department a that we purchased to give them a chance to earn our business. We were due for a standard oil change, so we wanted to give their Service department a chance to earn our trust by writing up what they though was needed for a Buick with 112,000 miles on it. We did not tell them that we were in possession of a coupon mailing that they had sent out to bring people back to the dealership. Some of the items they listed as being needed included replacing the cabin air filter (at $109.99), alignment ($179.95) and the AWD service special ($569.95). The coupon book they sent included all of these items at $79.95, $149.95 and $499.95. You would think that having the car in the shop already, they would realize the convenience for both us as customers and for their mechanics to honor these coupon prices in a single visit for such an old car. Offering us the $130 in discounts would have resulted in increasing our sale by over $700. We also asked the service department to look at the headlight. We were told by our regular mechanic that the articulating motor for the headlamp was not working and suggested that we take it to the dealer because they have more experience than he does. This was not caught in the multi-point inspection. Since we were aware of the problem, this was a repair we were likely to authorize had they said it was necessary. But the most egregious one was the Front Engine Cover Leaking at $2562.50. Since the car has 112,000 miles on it, we would have expected a reputable service person to at least ask if the timing belt or cooling pump had been replaced on the car. If you are going to have to go that deep into the engine to replace a cover, it really should just be swapped out while doing the other work in the same area. Having had a bad experience with another Buick dealer about separate labor charges for simultaneous repairs on our steering system, this was a red flag to us again. It is always a shame that the hard work of the technicians in the shop gets obfuscated by the service sales people. I don’t know if its that they don’t know cars or are just greedy, but the service sales team does not present themselves as trying to earn a customer’s business. More
by ART
Employees Worked With
Luis
March 21, 2021
I am grateful that this dealer is now cleaning cars they service, also nice that you can pull into the service area and the vanity car is gone. Looking forward to a brighter future with the new ownership. service, also nice that you can pull into the service area and the vanity car is gone. Looking forward to a brighter future with the new ownership. Courtesy driver is excellent, check in process a breeze and appreciates Luis calling me to update on status of service. Whoever parked my truck post service could use some coaching on seat/mirror etiquette, especially in a model that has 360 view cameras. More
by PROMAN28
Employees Worked With
Luis, Vera
March 18, 2021
My visit was for service which was provided as scheduled and completed within the time that the service consultant stated. My vehicle came back to me is stellar condition. and completed within the time that the service consultant stated. My vehicle came back to me is stellar condition. More
by figulaj
Employees Worked With
Luis Vaz
