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Perfection Honda - Service Center

Albuquerque, NM

4.5
135 Reviews

135 Reviews of Perfection Honda - Service Center

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October 07, 2020

My service advisor is Chris Gurule. He is an excellent professional. It's always a pleasure working with him. I have total confidence in his ability to insure that everything needed to keep our two Hondas More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Oct 12, 2020 -

Perfection Honda responded

David, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Perfection Honda and our customers. Hope to see you again soon! - The Perfection Honda Team

September 07, 2020

Eddie kept me informed at each step of the visit: what they would do based on my information, what they found, what the options were for fixing the problem along with the price of each option, and when I More

by skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Sep 08, 2020 -

Perfection Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Perfection Honda Team

September 06, 2020

The service department is always knowledgeable and kind. Everyone wore masks and I felt good about the wait time. My service rep. found me a coupon and explained what they did. Overall a very nice experienc More

by wkjerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy
Sep 06, 2020 -

Perfection Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Perfection Honda Team

September 02, 2020

The Service Advisor took the time to listen to my concerns. He provided helpful information and made me feel comfortable for the service I was gonna receive. What a great Representative! More

by Honda buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gallegos
Sep 06, 2020 -

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Perfection Honda Team

August 25, 2020

The service staff is always very friendly and professional. The service I needed was completed to my satisfaction in a timely manner. I would recommend this dealership for service on your vehicle More

by R. Lujan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Aug 31, 2020 -

Perfection Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Perfection Honda Team

June 19, 2020

Great Service Great Team at Perfection Honda. Had Great Service Great Team at Perfection Honda. Had unexpected tire problem and the entire Honda Team - from start to finish -got me back on the roa More

by GB2018
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 23, 2020 -

Perfection Honda responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Perfection Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Perfection Honda Team

March 25, 2020

PERFECTION! Great service, personable, caring, knowledgeable, work done and trustworthy. Luis provides great service. He was very helpful. We enjoyed the greeter More

by Dreamarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in Service, Aziz Gauba
Mar 27, 2020 -

Perfection Honda responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Perfection Honda Team

March 03, 2020

170,000 mile maintenance on 15 year old Honda Element Honda customer service at Perfection has always been just great! Very knowledgeable service reps, clear explanations, comfortable waiting area. We l More

by Coronabet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie in service
Mar 12, 2020 -

Perfection Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Perfection Honda Team

November 13, 2019

Timely Appointment Timely appointment just before a trip I was making which also identified two other maintenance items needing to be addressed. Had the oil changed and More

by jethomas22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Nov 14, 2019 -

Perfection Honda responded

Thank you for taking the time to share with us! The goal of the Perfection Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! - The Perfection Honda Team

October 05, 2019

Great service and advice We drive a one-year old Honda Insight, and took it in for its first service at Perfection. The service was completed before the promised time, and Lui More

by Charlie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Villicana
Oct 15, 2019 -

Perfection Honda responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Perfection Honda, we value our customers and we look forward to seeing you on your next visit. - The Perfection Honda Team

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