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Perfection Honda - Service Center

Albuquerque, NM

4.5
135 Reviews

135 Reviews of Perfection Honda - Service Center

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May 14, 2021

I am always greeted in a timely and friendly manner when arriving at the dealership. I know that can be a challenge when you are working in such a busy and demanding environment. My service advisor was Chri More

by eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
May 19, 2021 -

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Perfection Honda Team

May 12, 2021

Excellent experience. I was very favorably impressed with the knowledge, efficiency, and friendliness of the Honda crew, especially Chris Gurule, who provided awesome customer service! More

by DAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
May 17, 2021 -

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Perfection Honda Team

April 23, 2021

Outstanding service from the service department! Jason Chavez was extremely professional, knowledgeable, and helpful. He kept me informed and updated throughout the process. Thank you1 More

by grb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Apr 28, 2021 -

Perfection Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Perfection Honda Team

March 31, 2021

Prompt service from knowledgeable staff who are pleasant and oriented to listening to me as their customer. Eddie Elvy was my contact this visit and I appreciated the time he spent with me as we reviewed wh More

by gmalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Apr 21, 2021 -

Perfection Honda responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. - The Perfection Honda Team

February 08, 2021

Chris Gurule is our service representative. He and his service mechanics always take excellent care of both of our Honda vehicles, for which we are very grateful. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Feb 11, 2021 -

Perfection Honda responded

Thank you for putting your trust in Perfection Honda! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - The Perfection Honda Team

January 26, 2021

'Personal-Touch' Customer Care! Service Technician, "Manny", should be in the "Who's Who of Honda Customer Service"! Polite..Professional..Customer-focused! Much appreciated..especially during this gl More

by Defender405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Manny"
Jan 29, 2021 -

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Perfection Honda Team

January 24, 2021

Prompt service at the time scheduled. Comfortable and well equipped waiting area. Service completed in a timely manner. Service Tech. was friendly, helpful and thorough in explaining the service perfor More

by ronabq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Jan 27, 2021 -

Perfection Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. - The Perfection Honda Team

January 23, 2021

Chris Gurule, the advisor of my appointment had excellent customer service, was very knowledgeable, and kept me informed of every portion of the work that was done on my vehicle. The social distancing and p More

by ryka525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Perfection Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Perfection Honda Team

December 09, 2020

All of our experiences at Perfection have been "perfection," whether service, sales, or the finance office. Always a great experience, and we always leave feeling completely satisfied, whatever t More

by MochasDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gurule in the service department, Rich Neese
Dec 14, 2020 -

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. - The Perfection Honda Team

October 10, 2020

Everyone was very helpful, friendly and informative. I have to be on oxygen so i was happy that the service mam, even though I did not have an appointment ahead of time was able to get me taken car of in More

by bkkoehler
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 15, 2020 -

Perfection Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Perfection Honda Team

Oct 17, 2020 -

bkkoehler responded

Thank you for reviewing my concerns. Please get back to me after the team review.

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