135 Reviews of Perfection Honda - Service Center
HORRIBLE SERVICE!!!! Most horrible service ever!!! Sebastian in service was completely rude and disrespectful. Dropped my car off for warranty work. And the problem was ma Most horrible service ever!!! Sebastian in service was completely rude and disrespectful. Dropped my car off for warranty work. And the problem was made worse than what it originally was. They're only nice when you're buying cars and spending money. But when it comes to warranty work they don't want to help!!! I've purchased plenty of vehicles from this dealer and spent hundreds of dollars servicing them at their service department. My brand new car should not be having problems. I get it... Not everything can be perfect. All I wanted was for it to be fixed... And fixed right the first.time. Now I have to take more time off work and make other arrangements so they can AGAIN look at my vehicle. I'm mostly disappointed in the customer service I've received with Sebastian. I will NEVER purchase another vehicle from this dealer.. I love Honda and will only buy Honda. But not from this dealer. I'll gladly take my business else where because I'm sure another dealer will appreciate my business. Something needs to be done about this service department. Not to mention I had to call and leave tons of voicemails just to get an appointment. Even had to go to the extent of contacting American Honda (Corporate) Everyone has their own opinion. But I personally will not recommended this dealer ship to anyone. I will make sure that I spread the word about my horrible service experience and the crappy customer service I received from the arrogant little boy that works there!!! Good bye perfection honda. You NO longer will receive my business. Learn to take better care of your customers.... And by that I mean by not only taking their money!!!!! More
Excellent service I have used Perfection Honda for purchasing vehicles and service on these vehicles for 25+ years now and am very happy with their commitment to and co I have used Perfection Honda for purchasing vehicles and service on these vehicles for 25+ years now and am very happy with their commitment to and concern for their customer. I would recommend this dealership to anyone in the market for a vehicle or for service on an existing vehicle. The service writers are knowledgeable and take the time to identify your concerns and needs to insure that the service you receive is what you need and expect. Your vehicle will be returned to you washed and ready to go. Thank you, Perfection, for your commitment to excellence..... MRB More
Excellent service and friendly staff My car needed a regular service and ended up needing more serious work that was missed, or done incorrectly?, by the previous dealership (Larry H Mill My car needed a regular service and ended up needing more serious work that was missed, or done incorrectly?, by the previous dealership (Larry H Miller) and not noticed by Jiffy Lube. I am grateful for the staff at Perfection for their professional, friendly and helpful service. My car is in better condition now than when I bought it from the other dealership. More
Perfection My interaction with the Perfection Honda service staff has been exponentially better than the service department at the dealership where I purchased m My interaction with the Perfection Honda service staff has been exponentially better than the service department at the dealership where I purchased my 2014 Accord - Premier Honda of Santa Fe. It truly is a night-and-day difference. This cannot be overstated. I'll take all of my Honda service - and sales, for that matter - to Perfection for as long as I'm involved with Hondas. More
Timely and Professional I went in for a recall repair and they performed the work in the time frame they indicated and checked the other doors for any issues. Reminded me of I went in for a recall repair and they performed the work in the time frame they indicated and checked the other doors for any issues. Reminded me of my extended warranty is an issue were to arise. Quick check out and everyone makes contact and says hello. I only trust them with my Honda. More
Thanks for a great experience I purchased my 2008 Fit from this dealership and have continued to come here for my service needs. Came by on Saturday for my first scheduled tune-up I purchased my 2008 Fit from this dealership and have continued to come here for my service needs. Came by on Saturday for my first scheduled tune-up and rather than having to wait all day, they allowed me to borrow a car to run all my errands. What a lifesaver! Ralph was very helpful and they took care of my needs. More
Best dealership! I have purchased 4 Hondas from this dealership and will return again. I recommended the dealership to my husband and my son, and they both had good ex I have purchased 4 Hondas from this dealership and will return again. I recommended the dealership to my husband and my son, and they both had good experiences also. (I received my Passport bonus in a timely manner.) I love Honda vehicles, but I know that without great service a car will not continue to work at its best. This service department is EXCELLENT! I continue to buy Hondas because I know I can get my car maintained by the professionals at the Perfection dealership! More
Excellent service Perfection Honda has cared for my 2004 Civic since day one. They are friendly and professional. Customer service and quality are tops. I get complim Perfection Honda has cared for my 2004 Civic since day one. They are friendly and professional. Customer service and quality are tops. I get compliments frequently on how quiet and well maintained by vehicle is considering its age.. The newspaper and bagels in the morning are a real treat too! More
best auto service I have ever had My wife and I are long time owners of Honda automobiles. Currently, I own a Honda Pilot and have religiously used Perfection-on-Academy for all my se My wife and I are long time owners of Honda automobiles. Currently, I own a Honda Pilot and have religiously used Perfection-on-Academy for all my service needs. Mr. Tony Williams and the other service staff at this location are some of the friendliest, helpful, and honest individuals I have interacted with in the auto service industry. Mr. Williams and his staff are uniformly accommodating, forthright and ethical in all their business dealings, and seamlessly facilitate the task of maintaining and servicing our cars. I have nothing but the highest compliments for the service staff at Perfection-on-Academy. They all should be lauded for their honesty, great customer service, and superior interpersonal skills. Moreover, whenever the time comes to replace my Pilot, Perfection Honda is the only dealership I will shop at. More
Great dealership and service department I enjoy doing business with Perfection Honda. My first experience with this dealership was in 1989 after my Pontiac Fierro was totaled in an accident. I enjoy doing business with Perfection Honda. My first experience with this dealership was in 1989 after my Pontiac Fierro was totaled in an accident. I purchased a used Honda Accord and had a great experience with it's reliability and economic transportation. When it came time to provide a reliable vehicle for our youngest daughter we passed it onto her and bought a new Accord EX from Perfection Honda on Academe. We were very happy with our experience with this car and the dealership so when it came time to buy another vehicle we naturally went back to Perfection, this time at their new location, 2603 American Road SE, Rio Rancho, NM.... The service department has always taken good care of our vehicles and us. I would highly recommend Perfection Honda to anyone interested in doing business with a reputable dealer... More