Perfection Honda - Service Center

Continued excellent service! I've been dealing with Perfection since 2001 when I bought my 2001 Accord EX from them. They are fast and thorough, as always. I have never had a co I've been dealing with Perfection since 2001 when I bought my 2001 Accord EX from them. They are fast and thorough, as always. I have never had a complaint about Perfection. After all, that is their name! Mike West is the best service advisor I've ever dealt with. They always do an inspection after changing the oil, and let me know if there is anything else that needs to be taken care of. And if something isn't quite ready for replacement, they don't "encourage" its replacement just to make more money. As a customer who lost her job this year and is living on a fixed income now, I appreciate that. More

Exceptional Service Mark was an exceptional service advisor he and his team of technicians got my car out in a timely fashion and provided me with great service. I will Mark was an exceptional service advisor he and his team of technicians got my car out in a timely fashion and provided me with great service. I will definatley be referring my friends and family. More

I only needed a few cheap parts, but was treated like royalt I did not get the names of the young men who helped me in the parts department, but they made my day. After insuring I got only the parts I needed (I I did not get the names of the young men who helped me in the parts department, but they made my day. After insuring I got only the parts I needed (I had ordered a piece it turns out I didn't need, as it was already included with another part) I asked if they were sure they would fit my vehicle. One of the men asked if the car the parts were for was with me and I said yes. While I was paying for the parts up front he came and said he had spoken with the service manager and since the service department had a bit of spare time they would install the parts for me. I waited inside the nicely air conditioned service entrance until my car was returned. Not only were the parts in place, but they had run my dusty little car through their car wash. Granted, the parts were just a trim piece which snaps into place and a bolt and plate to hold my spare tire, so the installations were not difficult, but it was so nice to have someone provide services that certainly weren't required. Additionally, the woman who handled the paper work for the purchase was extremely friendly. I left Perfection Honda feeling like a queen. I will never consider using another dealership for the life of my car, and will very likely purchase my next vehicle from them. Also, I checked the prices for the same parts at another Honda dealer in town and they were about 25% higher. Corresponded with Ken Dix to get the parts ordered. He was very helpful as well and his employees were amazing. I'm just sorry I didn't get anyone's names. More

Great service and superb staff Sebastian goes above and beyond to always assist me with great service. He is friendly, courteous and very professional. Great service and work alwa Sebastian goes above and beyond to always assist me with great service. He is friendly, courteous and very professional. Great service and work always. I would recommend them with no hesitation. More

Customer Service I have always had a wonderful customer service experience with Perfection, but this time (in dealing with the air bag recall), they truly went way abo I have always had a wonderful customer service experience with Perfection, but this time (in dealing with the air bag recall), they truly went way above and beyond expectations. Communicating, renting a car for me, being seriously concerned for customer safety - I can't express my appreciation enough. Mike and Sebastion went out of their way to be helpful. The van driver was also extremely helpful. More

Smart-xxx kid I learned a valuable lesson when bringing my car in today. First come is NOT first served. And, I foolishly told the kid who checked me in (Mark Gur I learned a valuable lesson when bringing my car in today. First come is NOT first served. And, I foolishly told the kid who checked me in (Mark Gurule) that I would be back at 1:00. Word to the wise: never, ever do that. My car was serviced out of order and I had to wait for it when I returned--because I arrived before I said I would. A 45 minute job had not been completed 4 hours later! The service writer was unsympathetic: "You said you were coming back at 1:00 so that's when I scheduled it for." In sum, carefully watch your words when discussing anything with the service writer. More