Perfection Honda

Fast friendly and knowledgeable Service Advisor.Great Fast friendly and knowledgeable Service Advisor. Great team at Perfection Honda. My vehicle is at top performance. Fast friendly and knowledgeable Service Advisor. Great team at Perfection Honda. My vehicle is at top performance. More

> Even though I was in for a service appointment, all the staff members in all departments with whom I interact on every occasion at Perfection Honda in Rio Rancho are polite, friendly, approachable, respect staff members in all departments with whom I interact on every occasion at Perfection Honda in Rio Rancho are polite, friendly, approachable, respectful, and professional. > For this time, I was in to have an issue with my 2020 CR-V EX Hybrid’s ACC/radar sensing investigated. This had occurred previously over the past several months but was not replicated by service technicians when I was last in to have it evaluated. > On this occasion, my usual and highly reliable service advisor, Eddie Elvy, once again with his consistent competence nicely served as the liaison between me and the service technician(s?) and articulated my concerns to the him (or them). None of the electronic diagnosis tools that are available to PH’s service technicians were able to “see” the problem. However, when one or more of the technicians took my CR-V out for a test drive, he (they) did indeed experience what I had intermittently observed and reported with my concern about a potential for a rear-end collision... > 

I am grateful that they were able to observe & experience what I have over the past four to six months. Eddie ordered a replacement for the radar sensing array, which should arrive within a few days, and he scheduled that replacement to be installed soon thereafter. 

 > Eddie Elvy’s conscientious efforts are very much appreciated. I have confidence that my Honda service needs are in very capable hands thank to Eddie and the service technicians. More

Fernando Vela is a great salesman. Highly recommend him. Was Very helpful and considerate throughout the buying process. Was Very helpful and considerate throughout the buying process. More

From the moment we arrived to leaving with our new CRV everyone was incredibly kind, patient, and sincere. Buying a vehicle is stressful but Perfection Honda staff alleviated our stress and provided a ple everyone was incredibly kind, patient, and sincere. Buying a vehicle is stressful but Perfection Honda staff alleviated our stress and provided a pleasant experience. More

Ali Alimuzzaman couldn't have been more helpful. He listened to our needs and desires and quietly made the sales happen. I would highly recommend both the dealership and Ali. listened to our needs and desires and quietly made the sales happen. I would highly recommend both the dealership and Ali. More

The salesman Shakeem Walters was very helpful with our purchase. We are very pleased with the entire staff that assisted us. purchase. We are very pleased with the entire staff that assisted us. More

Shakeem was so helpful in our purchase. We live 200 miles away from Perfection Honda but were unable to find the Honda we wanted in our area. He kept in touch with us so that we had no concerns with o miles away from Perfection Honda but were unable to find the Honda we wanted in our area. He kept in touch with us so that we had no concerns with our purchase. When we drove to pick up our vehicle he was extremely helpful in showing us all the features on our Ridgeline. More

This was a first time experience buying a vehicle at Perfection Honda, and the customer service was great. Rich made the car buying process smooth. Perfection Honda, and the customer service was great. Rich made the car buying process smooth. More

Rich was amazing from beginning to end. He got us the exact car we wanted. Wait time was only a week. Five stars definitely recommend Perfection Honda. exact car we wanted. Wait time was only a week. Five stars definitely recommend Perfection Honda. More

No push sales behavior exhibited. Listened to me when I expressed what I was looking for and did not try to up-sell me to models etc which were not my auto goal. Offered advice, answered questions, was pat expressed what I was looking for and did not try to up-sell me to models etc which were not my auto goal. Offered advice, answered questions, was patient and was knowledgeable about Honda's. Seemed to understand that car buying was not something I do often and worked with me during the process. Shakeem was a great guy and went out of his way to accommodate the special needs involved in my husband's and my car purchase. More