Perfection Honda
Rio Rancho, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am truly grateful for the consistency in professionalism and courtesy each Perfection Honda Service Advisor as well as any encounter that I have with other Perfection Honda service, parts, a professionalism and courtesy each Perfection Honda Service Advisor as well as any encounter that I have with other Perfection Honda service, parts, and sales staff members. Eddie Elvy has been the Service Advisor that I have worked with the longest. Like his Service Advisor predecessors, he consistently and respectfully handles each occasion with a professionalism when I have need to bring my Honda in for servicing, warranty work, or investigation. That is what happened on my most recent visit two days ago. This issue of my Honda CR-V’s radar sensing unit appears to be a systemic anomaly as this unit has already been replaced (2021 September) and is now manifesting similar disconcerting issues of occasionally not “seeing” the vehicle in front of my vehicle as my vehicle is traveling along at 35 mph and above; it is not always predictable and thus my description of the issue as an occasional one. Though the inconsistency of what I am observing in the radar sensing unit of my 2020 CR-V EX Hybrid was not duplicated and therefore could not be addressed, I have a well-grounded trust that the service technicians have gone through a battery of tests to see if they can replicate the troubles that I have experienced and reported. I will continue to carefully monitor the Adaptive Cruise Control’s ability to “see” vehicles ahead of me and return if it recurs with greater frequency. More
Rich Neese was a pleasure to deal with. He was knowledgeable, professional and just so nice! He showed me how everything worked on my new car, and I really appreciated that. The whole dealership knowledgeable, professional and just so nice! He showed me how everything worked on my new car, and I really appreciated that. The whole dealership was very professional. I love my new car and will definitely recommend Perfection Honda to all of my family and friends. More
Jason Chavez and whole team were efficient and polite. It was a great experience starting with scheduling a convenient appointment, text message reminders, check in process and completion of the service. was a great experience starting with scheduling a convenient appointment, text message reminders, check in process and completion of the service. More
At first I was impressed, but as cars were looked up , papers signed( I didn’t look at the fine print) it wasn’t explained to me, I didn’t order a car but supposedly a car that I liked was supposed to be papers signed( I didn’t look at the fine print) it wasn’t explained to me, I didn’t order a car but supposedly a car that I liked was supposed to be coming in and I was asked to put down $1,000 deposit( didn’t look at fine print) it was an emotional decision as my husband had passed away recently after 54 yrs of marriage, and I just stopped by on a whim to see what was available as I wanted a change in color! Emotional decision. After talking to my son I decided I would wait till next year to buy a new car so asked if I could have my $1,000 deposit back, it was declined , I was there for 4 hrs and finally asked if they would consider refunding $500, , the manager after she called the owner, agreed. After much soul searching I think if Perfection Honda wants my business in the future they will refund the other $500.I have contacted them about this but have had no response. They will not get my business as I think they played on my emotions, and I have found out that other Honda Dealerships will reimburse the deposit., especially in a situation like mine . More
Wonderful, positive experience with Shakeem Walters and Robert Medina. We feel very fortunate to have gotten just the truck we wanted in this crazy market. By the way, the view from the dealership is breat Robert Medina. We feel very fortunate to have gotten just the truck we wanted in this crazy market. By the way, the view from the dealership is breathtaking! More