Perfection Honda

Shakeem took my call on Thursday, circled back to update me on a new shipment coming Friday, and then reached out again Monday to tell me which vehicles in the shipment might work for me. I had already put me on a new shipment coming Friday, and then reached out again Monday to tell me which vehicles in the shipment might work for me. I had already put a deposit down with my local dealership, but I cancelled that and drove 50 miles to Rio Rancho to work with Shakeem. Shakeem stayed two extra hours to get our paperwork, trade and final orientation done so we could leave the dealership in our new truck that same evening! He even made sure our dog, Indigo had water and treats! I've been in sales for 35 years, but it was Shakeem that was teaching the master class in customer service! More

Service Advisor Eddie Elvy goes out of his way to provide great service at a great price. great service at a great price. More

Not your stereotypical car dealership. Professional, honest, respectful, and patient. Brad did everything to help me including coming to pick me up to get my car when it arrived, and I Professional, honest, respectful, and patient. Brad did everything to help me including coming to pick me up to get my car when it arrived, and I live over an hour out of town. Alexander who does the final paperwork and “checkout” was great for the same reasons. I would recommend Perfection Honda without reservation to anyone. More

Making a service appointment was simple and timely. Everyone I spoke to on the phone or at the dealership was helpful and friendly. Jason Chavez, my service advisor, explained everything thoroughly a Everyone I spoke to on the phone or at the dealership was helpful and friendly. Jason Chavez, my service advisor, explained everything thoroughly and the amount of time it took to have my vehicle serviced was what he quoted. Great customer service all the way around! Keep up the good work! More

Sales Consultant, Johnathon Hoefer, did an outstanding job. He was very knowledgeable and professional. He answered all my questions. job. He was very knowledgeable and professional. He answered all my questions. More

accomplished on the 2006 Pilot. He was outstanding on explaining what and how the work would be accomplished. He provided top notch costumer service. We will recommend your dealersh He was outstanding on explaining what and how the work would be accomplished. He provided top notch costumer service. We will recommend your dealership to anyone we know who needs service. More

Amazing and professional businessperson. Awesome communication and follow up after sale. Followed through with all commitments. Awesome communication and follow up after sale. Followed through with all commitments. More

Rich and Perfection made my first time car buying experience stress free. I couldn't be happier with my car and the service! experience stress free. I couldn't be happier with my car and the service! More

I am truly grateful for the consistency in professionalism and courtesy each Perfection Honda Service Advisor as well as any encounter that I have with other Perfection Honda service, parts, a professionalism and courtesy each Perfection Honda Service Advisor as well as any encounter that I have with other Perfection Honda service, parts, and sales staff members. Eddie Elvy has been the Service Advisor that I have worked with the longest. Like his Service Advisor predecessors, he consistently and respectfully handles each occasion with a professionalism when I have need to bring my Honda in for servicing, warranty work, or investigation. That is what happened on my most recent visit two days ago. This issue of my Honda CR-V’s radar sensing unit appears to be a systemic anomaly as this unit has already been replaced (2021 September) and is now manifesting similar disconcerting issues of occasionally not “seeing” the vehicle in front of my vehicle as my vehicle is traveling along at 35 mph and above; it is not always predictable and thus my description of the issue as an occasional one. Though the inconsistency of what I am observing in the radar sensing unit of my 2020 CR-V EX Hybrid was not duplicated and therefore could not be addressed, I have a well-grounded trust that the service technicians have gone through a battery of tests to see if they can replicate the troubles that I have experienced and reported. I will continue to carefully monitor the Adaptive Cruise Control’s ability to “see” vehicles ahead of me and return if it recurs with greater frequency. More