Perfection Honda

Exceeded way beyond my expectations After a recent visit for service, in which I was not particularly happy, I contacted Mike West. He went way beyond my expectations and solved the issu After a recent visit for service, in which I was not particularly happy, I contacted Mike West. He went way beyond my expectations and solved the issue way beyond what I was expecting. He is very professional and very knowledgable. He is the best that I have ever dealt with at a car dealership. More

A pleasant experience We are pleased with the recent sales experience at Perfection Honda. Scott Jacobs answered all our questions. He was polite and enthusiastic. We never We are pleased with the recent sales experience at Perfection Honda. Scott Jacobs answered all our questions. He was polite and enthusiastic. We never felt highly pressured. Yes, after the trade and purchase deal was consummated they did try to sell extras but they were not objectionally persistent. More

Best service I ever had. I'm not an expert with cars but the team in Rio Rancho really helped me in getting a car that I was looking for. I would like to commend Ron who was t I'm not an expert with cars but the team in Rio Rancho really helped me in getting a car that I was looking for. I would like to commend Ron who was the saleslerson, he was really detailed in explaining everything about the car and all other info that I should know. Monica O'Malley, the sales manager, was also very helpful and tried to cater to what I really need. It was nice doing business with your branch. More

Staff support My husband and I walked in late 7:00pm and our salesperson, Christina, worked with us until we drove off in our new Accord. Timmy in finance worked My husband and I walked in late 7:00pm and our salesperson, Christina, worked with us until we drove off in our new Accord. Timmy in finance worked long hours to get us the best price. There was a hiccup and we found our dash had a discoloration spot. Mike in service and Ryon in sales, acknowledged the problem and found a solution- quickly. I was happily surprised to find a company that honors its sales. I will buy my future cars from Christina at Perfection Honda. Thanks and I appreciate your honesty and dedication to customer service, More

Excellent service always My family and I have been taking our vehicles to Perfection Honda for service for many years and have always had excellent service. Sincerely Jenni My family and I have been taking our vehicles to Perfection Honda for service for many years and have always had excellent service. Sincerely Jennifer Belt. More

HORRIBLE SERVICE!!!! Most horrible service ever!!! Sebastian in service was completely rude and disrespectful. Dropped my car off for warranty work. And the problem was ma Most horrible service ever!!! Sebastian in service was completely rude and disrespectful. Dropped my car off for warranty work. And the problem was made worse than what it originally was. They're only nice when you're buying cars and spending money. But when it comes to warranty work they don't want to help!!! I've purchased plenty of vehicles from this dealer and spent hundreds of dollars servicing them at their service department. My brand new car should not be having problems. I get it... Not everything can be perfect. All I wanted was for it to be fixed... And fixed right the first.time. Now I have to take more time off work and make other arrangements so they can AGAIN look at my vehicle. I'm mostly disappointed in the customer service I've received with Sebastian. I will NEVER purchase another vehicle from this dealer.. I love Honda and will only buy Honda. But not from this dealer. I'll gladly take my business else where because I'm sure another dealer will appreciate my business. Something needs to be done about this service department. Not to mention I had to call and leave tons of voicemails just to get an appointment. Even had to go to the extent of contacting American Honda (Corporate) Everyone has their own opinion. But I personally will not recommended this dealer ship to anyone. I will make sure that I spread the word about my horrible service experience and the crappy customer service I received from the arrogant little boy that works there!!! Good bye perfection honda. You NO longer will receive my business. Learn to take better care of your customers.... And by that I mean by not only taking their money!!!!! More