Perfection Honda
Rio Rancho, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceptional Service Mark was an exceptional service advisor he and his team of technicians got my car out in a timely fashion and provided me with great service. I will Mark was an exceptional service advisor he and his team of technicians got my car out in a timely fashion and provided me with great service. I will definatley be referring my friends and family. More
The Best customer service My husband and I went to Perfection Honda to look at a vehicle. The folks there were amazing from the start. No pressure, no haggling, no nonsense. E My husband and I went to Perfection Honda to look at a vehicle. The folks there were amazing from the start. No pressure, no haggling, no nonsense. Everyone was friendly, kind and treated us with respect. We found the perfect vehicle for us at a great price as well. Perfection Honda in Rio Rancho is truly outstanding. More
I only needed a few cheap parts, but was treated like royalt I did not get the names of the young men who helped me in the parts department, but they made my day. After insuring I got only the parts I needed (I I did not get the names of the young men who helped me in the parts department, but they made my day. After insuring I got only the parts I needed (I had ordered a piece it turns out I didn't need, as it was already included with another part) I asked if they were sure they would fit my vehicle. One of the men asked if the car the parts were for was with me and I said yes. While I was paying for the parts up front he came and said he had spoken with the service manager and since the service department had a bit of spare time they would install the parts for me. I waited inside the nicely air conditioned service entrance until my car was returned. Not only were the parts in place, but they had run my dusty little car through their car wash. Granted, the parts were just a trim piece which snaps into place and a bolt and plate to hold my spare tire, so the installations were not difficult, but it was so nice to have someone provide services that certainly weren't required. Additionally, the woman who handled the paper work for the purchase was extremely friendly. I left Perfection Honda feeling like a queen. I will never consider using another dealership for the life of my car, and will very likely purchase my next vehicle from them. Also, I checked the prices for the same parts at another Honda dealer in town and they were about 25% higher. Corresponded with Ken Dix to get the parts ordered. He was very helpful as well and his employees were amazing. I'm just sorry I didn't get anyone's names. More
Three times is NOT a Charm Made appt for a seatbelt/air bag dash-SRS light indicator on and an oil change. Estimate time 2 hours but actually took 4 hours. Arriving after 2 hrs Made appt for a seatbelt/air bag dash-SRS light indicator on and an oil change. Estimate time 2 hours but actually took 4 hours. Arriving after 2 hrs for the car no one could help us ONLY Mark and they didn't know where he was, take a seat and wait, We did for 2 more hours. Diagnosis faulty seat belt - no part available need to order part. Dealer called the next morning that my part was in! Routine oil change took four hours is a bit much. Today I call because my air bag cover was popping up, we went in and no AGAIN could help us. And Mark again isn't around to help. One service advisor wanted to start the paper work as the cashier went to find Mark, no paper work was completed cuz Mark showed up and looked at the dash and took it back to have service pound it down. POOR CUSTOMER SERVICE on my three visits to Perfection Honda More
can not even get return e-mails or phone calls CAN NOT GET A RETURN E-MAIL, OR PHONE CALLS HAD MY CRV FOR 5 WEEKS FOR MINOR BODY,FRAME WORK ,CANT EVEN TELL ME WHEN I WILL GET MY CRV BACK I HAVE PUR CAN NOT GET A RETURN E-MAIL, OR PHONE CALLS HAD MY CRV FOR 5 WEEKS FOR MINOR BODY,FRAME WORK ,CANT EVEN TELL ME WHEN I WILL GET MY CRV BACK I HAVE PURCHASED 4 CARS IN THE LAST 11 YEARS . MY NEXT CAR WILL NOT BE A HONDA ! More
Wonderful experience, start to finish. I have had experience purchasing vehicles new & used from various dealerships in the Albuquerque-Rio Rancho area. This by far has been the best encou I have had experience purchasing vehicles new & used from various dealerships in the Albuquerque-Rio Rancho area. This by far has been the best encounter with a dealership . Although my husband accompanied me, the vehicle would be for my use. I appreciated being listened to & having my questions answered. There was no pressure as I vacillated between the Honda HR-V, & CR-V. I was able to take a few days to decide what I wanted. Everyone we encountered was friendly, knowledgeable & courteous. More
Great service and superb staff Sebastian goes above and beyond to always assist me with great service. He is friendly, courteous and very professional. Great service and work alwa Sebastian goes above and beyond to always assist me with great service. He is friendly, courteous and very professional. Great service and work always. I would recommend them with no hesitation. More
BEST SERVICE I'VE EXPIERENCED Just like to say honda perfection was a pleasure to do business with. Our salesmen Paul Bustamante was very knowledgeable and made our selection easy. Just like to say honda perfection was a pleasure to do business with. Our salesmen Paul Bustamante was very knowledgeable and made our selection easy. More
Not Your Normal Car Dealership My wife and I have never had a better experience at a Car Dealership. Our Sales Representative Bob Brutyn, was extremely professional and knowledgeabl My wife and I have never had a better experience at a Car Dealership. Our Sales Representative Bob Brutyn, was extremely professional and knowledgeable. He was patient, answered all of our questions and provided in depth detail on the vehicle we were interested in acquiring. Even the Finance Department was a pleasure to work with. This is a top notch organization with great employees. We will be recommending that anyone we know visit Perfection Honda for their next car buying experience. Craig and Veronica Shaw More
Customer Service I have always had a wonderful customer service experience with Perfection, but this time (in dealing with the air bag recall), they truly went way abo I have always had a wonderful customer service experience with Perfection, but this time (in dealing with the air bag recall), they truly went way above and beyond expectations. Communicating, renting a car for me, being seriously concerned for customer safety - I can't express my appreciation enough. Mike and Sebastion went out of their way to be helpful. The van driver was also extremely helpful. More