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Perfection Honda
Rio Rancho, NM
672 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas.
Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website.
Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 672 reviews
July 06, 2017
The BEST Honda dealer! I would like to thank Shakeem for all of his help while purchasing my FOURTH Honda! The service at Perfection is always on point. The crew is very h I would like to thank Shakeem for all of his help while purchasing my FOURTH Honda! The service at Perfection is always on point. The crew is very helpful and knowledgeable. More
by KristyP
Employees Worked With
Hafeez Gauba, Shakeem Walters, Jules Jones, Paul Bustamante
July 02, 2017
Friendly Staff Courteous, friendly staff make the experience pleasant. The product and the competency of everyone at the dealership keep me coming back. I have purch Courteous, friendly staff make the experience pleasant. The product and the competency of everyone at the dealership keep me coming back. I have purchased previous cars at Perfection Honda and always use their service department. The facility is beautiful and the service is speedy and excellent. In fact, they regularly go above and beyond my expectations. I highly recommend Perfection Honda to everyone I know. More
by smrcustomer
Employees Worked With
Aziz Gauba, Hafeez Gauba, Rukia Al-Sultan
June 28, 2017
2017 Honda Civic SI!!! This was by far the best experience that I have ever had at a dealership when purchasing a vehicle. The atmosphere and the staff at this establishment This was by far the best experience that I have ever had at a dealership when purchasing a vehicle. The atmosphere and the staff at this establishment are top notch! Brandon Maese is such a knowledgeable and patient sales rep and he truly knows his stuff! Monica O'Malley is one of the nicest and sweetest people I have met. She treated my partner and I like family and helped work out a great deal on our new vehicle. Lastly, Daron Overman in finance was great as well! He made what's typically the least exciting process of buying a vehicle exciting and entertaining. He is full of knowledge and we left knowing every detail of the financial aspect and service contracts we elected to purchase. If you are in the market for a new vehicle. Look no further than Perfection Honda! You won't be disappointed! More
by RNMikeyMike
June 24, 2017
Very Good Service Department Pefection Honda's service advisors are always very attentive. Repairs are done very well and on time. In addition, they have a good shuttle service. Pefection Honda's service advisors are always very attentive. Repairs are done very well and on time. In addition, they have a good shuttle service. More
by amctjc
Employees Worked With
Mike West et all
June 23, 2017
AAA Sales and Support team I called to comparison shop. I was offered the best deal with no hidden games. The sales person (Sonia Torcioni) delivered the car to me at work for i I called to comparison shop. I was offered the best deal with no hidden games. The sales person (Sonia Torcioni) delivered the car to me at work for inspection and brought all the paperwork confident in their product. It worked. I bought the car and came away greatly impressed with the entire team. Paul Bustamante - Finance Manager came along too and patiently waited while I sorted out the payment terms. Within 2 hours of contacting them I had a brand new car sitting in my garage. More
by AZTonyM
Employees Worked With
May 31, 2017
Friendly, Professional Service My service advisor, James, was most helpful, friendly, concerned and professional, as well as my shuttle driver for that day. (5/30)- I'm sorry I can My service advisor, James, was most helpful, friendly, concerned and professional, as well as my shuttle driver for that day. (5/30)- I'm sorry I cannot remember my drivers name! More
by Michele
Employees Worked With
James
May 22, 2017
Recent new car purchase Senior Sales consultant, Scott Walker, was extremely polite, courteous and helpful in assisting us in the purchase of our new Honda Accord. We knew w Senior Sales consultant, Scott Walker, was extremely polite, courteous and helpful in assisting us in the purchase of our new Honda Accord. We knew what we wanted and he delivered and the experience was great. Negotiations were smooth, quick and efficient. Impeccable service in all areas. We highly recommend Scott and Perfection Honda. We have purchased from them before and always utilize the Service Department for maintenance and repairs. We have never been disappointed. More
by CindyT
Employees Worked With
Scott Walker
May 18, 2017
Bug infestation in a new (to me) purchased car; no one cared The more I think about what happened today and yesterday, the angrier I become. My husband and I traveled over four hours to purchase a used CR-V from The more I think about what happened today and yesterday, the angrier I become. My husband and I traveled over four hours to purchase a used CR-V from Perfection Honda on Friday. We got there late, the salesman (Fernando) and Jennifer who worked in the Finance Office were accommodating, kind and professional. I felt good about the purchase. My husband and I were asked to come back on Tuesday (yesterday) to get my car detailed and to get a dent fixed on the vehicle (because everyone had gone home by the time we finished up with the purchasing process), which we agreed to do. Over the weekend, we didn't drive the vehicle, we didn't use the vehicle. It stayed parked in our driveway until I opened the trunk up on Monday afternoon to place my overnight bag in the trunk (I wanted to get back to ABQ a day early, so I could have an early morning start at the dealership on Tuesday morning). When I opened it, I was horrified. There were tiny little bugs crawling all over the trunk of the car -- between 20-30 of them. Because I didn't want to drive four hours with beetles in my car, I took a piece of cardboard and scraped them off/out as best as I could. I was SURE that the dealership would take care of this infestation when I showed them what happened on Tuesday morning. They did not. I got so many runarounds, so many backhanded, snide comments, "It's dirty because it hasn't been detailed yet." "I don't know of any dealership that would spray for bugs." I asked over and over for acknowledgment that this was their responsibility, that this was more than a matter of a simple "dirty" car that hadn't been detailed yet, that they would simply try their best to fix it, to address it, to spray my newly purchased car professionally and quickly. I let them know I'd done my research between Monday night and Tuesday morning -- that I learned they were carpet beetles and that they were not easy to kill, and that if larvae were laid then they could come back again and again, and that special spray was usually needed to get rid of them entirely. In the end, the only thing I received was a spray bottle of regular bug spray that can be purchased at Walmart (my salesman did this out of his own pocket, by the way...the dealership refused to acknowledge me, my concerns, or even look me in the eye by the end of all of this). I ended up staying an extra night so they could fix the dent in the car -- which they did, and beautifully so (hence, the two stars). They also detailed my car (it looks nice), though even now I'm not sure an attempt was made to spray for bugs. No one would talk to me when I asked directly about it and no one could (would?) give me an invoice about what "detailing" really entailed. I'm just so very disappointed that no one had the human decency to come from a place of understanding and empathy in this situation. No one -- NO ONE -- would want to buy a car and find it infested with a tenacious bug that is nearly impossible to get rid of. And no one would appreciate a dealership who would allow such an oversight to go unaddressed and uncorrected. I know that what happened to our new car isn't typical, it isn't the norm. But it is in times of "crisis" that we really get to see what businesses and professionals are made of. In this case, the Service Center at Perfection Honda missed the mark entirely. More
by LJR
Employees Worked With
N/A
May 14, 2017
Great service We have been going to Perfection Honda for many years for service on our Honda Odyssey Van. Everyone there has been very warm and friendly. When it We have been going to Perfection Honda for many years for service on our Honda Odyssey Van. Everyone there has been very warm and friendly. When it came time to purchase a new vehicle the staff was friendly and not pushy. They answered my questions with honesty and sincerity. Would definitely go back and purchase another vehicle. More
by Tvia70
Employees Worked With
Ron Lentkowski
May 11, 2017
100 miles after 2300.00 service bill, car breaks down After updating car with all the recommended items plus a new tire = $2300 charge. 100 miles later car breaks down in Cuba. Definitely will use someo After updating car with all the recommended items plus a new tire = $2300 charge. 100 miles later car breaks down in Cuba. Definitely will use someone else from now on. More
by Accord owner
Employees Worked With
Mike West
