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Perfection Honda
Rio Rancho, NM
672 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas.
Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website.
Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 672 reviews
December 15, 2017
Patience is a virtue I am THE worst decision maker EVER! I visited the car lot a handful of times, unable to make up my mind. Couldn’t decide on the model, the trim, the c I am THE worst decision maker EVER! I visited the car lot a handful of times, unable to make up my mind. Couldn’t decide on the model, the trim, the color, you name it. Everyone at the dealership knew me by name by the time I finally made up my mind. I worked with Shakeem for the most part. He is very calm, reassuring, and most importantly, was understanding about my hesitations, and didn’t make me feel stupid about being so indecisive. Muhammad was able to think out of the box and find the perfect ride for me. This is my second purchase from Perfection Honda, and it won’t be my last. My new CR-V is amazing. The safety features are out of this world. And it’s spot on with the newest technology. Love it!! More
by Jen63083
Employees Worked With
Muhammad Gauba, Shakeem Walters, Daron Overman
December 15, 2017
Great experience It was an overall great experience. I would definitely recommend Perfection Honda. The salesman was very helpful and so was the staff. Thank you fo It was an overall great experience. I would definitely recommend Perfection Honda. The salesman was very helpful and so was the staff. Thank you for the assistance. More
by Nina
December 15, 2017
Great purchase experience! The dealership was friendly and not pushy! Comfortable selection process and left home with everything we wanted and more! Shakeem was knowledgeable a The dealership was friendly and not pushy! Comfortable selection process and left home with everything we wanted and more! Shakeem was knowledgeable about the vehicle and gave us peace of mind regarding our purchase! More
by Drew
Employees Worked With
Shakeem Walters, Daron Overman
December 14, 2017
Over charge on my debt card I usually don't write reviews but the level of service and incompetence regarding this transaction requires a response. I brought a new CR-V from Perf I usually don't write reviews but the level of service and incompetence regarding this transaction requires a response. I brought a new CR-V from Perfection Honda in 2011. Perfection Honda has been servicing this car since then and this last service was no exception. After they performed the service they charged my credit card $1,400 plus for the service when in fact they were only suppose to charge my card $515.00!! I contacted Perfection Honda to address the error and they told me that they requested the $900.00 be returned back to my account and that it may take 3-5 days to be returned! This was Perfection Honda's mistake and they told me to be patient and let the process work (Perfection Honda asked me to be patient while nearly a thousand dollars of my money worked it's way back into my account!). Of course I was upset and I made phone calls to the general manager and sales manager - neither has returned my phone call (but out of fairness to the general manager he was out of the office until December 14th). However, the rest of the Perfection Honda team was rude, unprofessional, and displayed a level of incompetence that I would not expect from a car dealership. When I was expressing my concerns to the accounting department, they were more interested in blaming me than doing their job!!! I had heard that Perfection Honda was screwed up but I took a chance on them. When I talked to Mike in the accounting department he threaten to hang up on me and probably did not call the merchant service assistant line that Wells Fargo provided to expedite the return of my money. If Mike is the supervisor, I see where this staff get their attitude.... Hey Mike, poor performance is tolerated by a poor supervisor. Even though I brought by car there I won't be bring it back.... And from my perspective, that is too bad because when I buy a new car - and I have brought a number of new cars - I always let the dealer service it. So now, I have to take my car further away from my home because Perfection Honda hires incompetence fools. This should have never happened! My rating of Perfection Honda would be less than one and i won't recommend them to others. More
by west1
Employees Worked With
December 13, 2017
Awesome car-buying experience at Perfection!! Had a great experience at Perfection working with Rich and his colleagues to work out an amazing deal and opportunity to trade my Pilot for a beautifu Had a great experience at Perfection working with Rich and his colleagues to work out an amazing deal and opportunity to trade my Pilot for a beautiful CR-V! Many thanks! The CR-V is perfect and safe for my family and I’m happy to finally be a proud owner of a Perfection Honda! Rich and team were thorough, honest, helpful, and capable. Added bonus - they were very sweet with my two young kiddos who had to stay with me through the more lengthy part of the process and into the late night, including treating them to snacks. Couldn’t be happier!! More
by Happy Honda Owner
December 13, 2017
Great Car Buying Experience! Found the car online, scheduled an appointment to test drive the next day (Sunday), met with Brad Brownell and drove the car, walked away to think abo Found the car online, scheduled an appointment to test drive the next day (Sunday), met with Brad Brownell and drove the car, walked away to think about it, decided the car was the right one for us, put a deposit down to hold the car, went in on Tuesday and completed the process, and are completely satisfied with the whole thing. More
by Sue D'Nem
December 08, 2017
Pleasant experience This is the sixth Honda vehicle we’ve owned and have been coming to Perfection Honda since ‘93. We have always received very good service from the fo This is the sixth Honda vehicle we’ve owned and have been coming to Perfection Honda since ‘93. We have always received very good service from the folks at Perfection Honda. More
by AF Nurse
Employees Worked With
Rich Neese
December 05, 2017
Great service from beginning to end!!!! I really appreciated the quality service that I received. My family walked out of there buying 3 cars. They were amazing, helpful and friendly!!! I w I really appreciated the quality service that I received. My family walked out of there buying 3 cars. They were amazing, helpful and friendly!!! I would recommend the same employees that helped my family out. They three women were great!!!! More
by Evet12
December 04, 2017
Love our new car After a 3 month search, we were so happy to find our car right here in Rio Rancho. Appreciate the work that Rich and Daron put in to get the deal don After a 3 month search, we were so happy to find our car right here in Rio Rancho. Appreciate the work that Rich and Daron put in to get the deal done quickly. More
by Gleasons86
Employees Worked With
Rich Neese, Daron Overman
December 04, 2017
Great customer service Great Staff and Service. Car arrived early, Sonia kept me inform regarding when the car will arrive, sometimes daily, very pleasant person working wit Great Staff and Service. Car arrived early, Sonia kept me inform regarding when the car will arrive, sometimes daily, very pleasant person working with. Excellent customer service from start to finish. 2018 Honda CTR More
by KTT
Employees Worked With
Sonia Torcioni
