Perfection Honda

Great experience! We came in just to look and the friendly staff did a great job answering all of our questions! We could not have asked for a better salesman than Juan We came in just to look and the friendly staff did a great job answering all of our questions! We could not have asked for a better salesman than Juan Garcia! Did everything he could to get us exactly what we wanted! More

PATHETIC Customer Service! I was referred to this dealer by KBB for an instant cash offer on my truck. After following instructions from KBB, I called Perfection Honda and spoke I was referred to this dealer by KBB for an instant cash offer on my truck. After following instructions from KBB, I called Perfection Honda and spoke with Frank Smith who informed me to bring in my truck for an inspection. After driving across town I met with Frank and Mike, another associate, and the Silverado was inspected. Both were amazed by the great condition of my vehicle and said they were very interested in making the purchase. We spent over an hour waiting for them to make us a formal offer. Instead, they kept delaying saying they needed to receive phone calls from other people/sources. This was surprising as both were in positions of authority and could not make a decision. They asked if we could go "have lunch" and return later and they would have an offer ready. We decided to go home and they said they would contact us in a couple of hours. We never heard back so at the end of the day we called and were told they were not ready yet. The next day we called to follow up and were routed to a voice mail where we left several messages throughout the day. For the next two days we kept trying and leaving messages with no returned calls. Finally we gave up and went to Quality GMC/Buick where they purchased our vehicle in under 30 minutes and were very happy to get it. We were so impressed with the Buick dealer, we wound up purchasing a Buick instead of a Honda we had initially planned. We had been in Perfection Honda three times in the last 10 years and have never had a good experience with this dealership. There is NO perfection in "Perfection Honda"! Moral of the story: DON'T WASTE YOUR TIME WITH THESE PEOPLE! They don't even deserve the one STAR I had to select. More

Great experience! Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot wi Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot with more bells and whistles while staying around our current payment. Rich was wonderfully helpful and Jennifer worked her magic and the numbers finally came into our range. When cleaning out our other Pilot, Ali helped my husband move everything to our new Pilot. What a dear! Truly extraordinary customer service all the way around! Thanks to each of you for a great experience! More

New car Rich is amazing and so is the manager. They made it simple and easy! Affordable price and got exactly what I wanted! I would recommend to go visit per Rich is amazing and so is the manager. They made it simple and easy! Affordable price and got exactly what I wanted! I would recommend to go visit perfection! More

Helpful and friendly employees Our sales person made sure to take all our questions and opinions into consideration. He made sure to find a car that best fit our needs and one that Our sales person made sure to take all our questions and opinions into consideration. He made sure to find a car that best fit our needs and one that fit within our budget. More

Oil Change at Perfection Honda From the moment I pulled into the driveway I was contacted by knowledgeable persons who expected me, knew what I needed, and responded to my every nee From the moment I pulled into the driveway I was contacted by knowledgeable persons who expected me, knew what I needed, and responded to my every need. With coupons, the service I received was significantly less expensive than it would have been at any other oil change service chain in ABQ. More

Excellent I was very pleased with the Outstanding Service. I recommend Perfection Honda to everyone looking for a new car. Brad let me know I can call anytime I I was very pleased with the Outstanding Service. I recommend Perfection Honda to everyone looking for a new car. Brad let me know I can call anytime I have questions about my new Fit. More

Everything went smoothly All aspects of this experience were wonderful. We are a family of five that had to buy a car immediately so we had been to at least 7 different deale All aspects of this experience were wonderful. We are a family of five that had to buy a car immediately so we had been to at least 7 different dealerships over 4 days. This was by far the best experience from customer service, pricing, feeling like I was being listened to and my needs really considered (i.e. no pressure to "up grade".") The financial guy sat with us and laid out all of our options including all the warranty information. I feel like we got a good deal from people I was not upset about giving my money to. I will go straight here when we need another car in our family. More

Very professional Jimmy Adams handled our maintenance needs for our Honda CRV with the greatest of professionalism and friendly manner. He is such a great asset to the Jimmy Adams handled our maintenance needs for our Honda CRV with the greatest of professionalism and friendly manner. He is such a great asset to the Honda Team. Great Job Jimmy. We look forward to working with you in the future. More

Friendly service Jimmy Adams, service adviser, was super friendly and got me checked in quickly. He explained the multi-point check and recommended services. He kept Jimmy Adams, service adviser, was super friendly and got me checked in quickly. He explained the multi-point check and recommended services. He kept me informed of progress on work being done. More