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Perfection Honda
Rio Rancho, NM
663 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas.
Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website.
Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 663 reviews
October 22, 2019
Good man to work with Just purchased a 2019 Honda Passport Elite. Salesguy was Dan Chavez. He's a good, patient, knowledgeable guy, but always remember that if you want t Just purchased a 2019 Honda Passport Elite. Salesguy was Dan Chavez. He's a good, patient, knowledgeable guy, but always remember that if you want to get a good deal, do your homework, shop competitively, and don't be afraid to ask for what you want....and never be afraid to walk away if you don't get it the first time. That said, the heart of the deal is negotiation and you've got to be willing to give a little too. Peace! More
by Bill
October 13, 2019
New Lease Very helpful staff! I was able to get the car I wanted at the right price. Rich, Monica and Jennifer have great customer service! Thanks! Very helpful staff! I was able to get the car I wanted at the right price. Rich, Monica and Jennifer have great customer service! Thanks! More
by jenki3157
October 05, 2019
Great service and advice We drive a one-year old Honda Insight, and took it in for its first service at Perfection. The service was completed before the promised time, and Lui We drive a one-year old Honda Insight, and took it in for its first service at Perfection. The service was completed before the promised time, and Luis, our service advisor talk us through service interval recommendations. Best service experience we've had in many years from any dealer. More
by Charlie H
Employees Worked With
Luis Villicana
October 03, 2019
Quick and quality service. Angel, my service advisor, was friendly and thorough with explaining the services performed. In all my 10 years visiting perfection Honda the honest and quality service delivered h friendly and thorough with explaining the services performed. In all my 10 years visiting perfection Honda the honest and quality service delivered has been consistently superior and I’m grateful for that! More
by BobbieV
Employees Worked With
Angel
September 27, 2019
Excellent customer service Very nice and friendly environment. Different options to select based on your budget. Excellent service to chose right car. Great explanation for diff Very nice and friendly environment. Different options to select based on your budget. Excellent service to chose right car. Great explanation for different options and cars. More
by Farzin
September 16, 2019
Flexible and accommodating service department experience 2019 September 12, Thursday, was my second service appointment on back-to-back days. Eddie (sp?) Elvy was my Service Advisor and Sebastian Deutsch an 2019 September 12, Thursday, was my second service appointment on back-to-back days. Eddie (sp?) Elvy was my Service Advisor and Sebastian Deutsch and Kendal (last name?) were my Service Technicians. This appointment was for my 2018 Honda Accord Hybrid EX. I had an unexpected additional and costly need that Eddie added on to my B1 minor service of oil & filter change and rotation of my tires; it was the unanticipated major flat tire that necessitated a complete replacement of my right front tire, which was somehow my error. Anyway, in working with Eddie, he checked to make sure that a new replacement tire was shipped to Perfection Honda so that I would have a new tire installed in concert with the B1 minor service. Other than my frazzled state of mind related to the two hours on I-25 that I had to wait for a 2nd towing company to send a tow truck, my service experience was the same harmonious business interaction that I have come to expect in having my vehicles serviced at Perfection Honda. Sincere thanx are due to Eddie, Sebastian, and Kendal for making it a seamless service experience. Additionally, I inquired with Kenneth de Mondragon about damage that I accidentally caused to three of alloy wheels and how to remedy that. He put me in touch with the business that normally takes care of repairing damaged wheels for Perfection Honda. I made an appt with that business and had that taken care of this morning (Sept. 16, Mon.). It means a lot to me to have a reputable and competent source for taking care of needs like that. Thank you, Kenneth. More
by TSM-RR
Employees Worked With
Eddie Elvy, Sebastian Deutsch, Kendal (I didn’t catch his last name), Kenneth Dix, Kenneth De Mondragon, Tom Lee, John Doucett, Chris Gurule
September 04, 2019
Our experience was amazing! Juan Garcia did an amazing job at helping my family with getting a 2016 Genesis. Our experience at perfection Honda was a great one. Great staff! Juan Garcia did an amazing job at helping my family with getting a 2016 Genesis. Our experience at perfection Honda was a great one. Great staff! More
by 2016 Genesis
Employees Worked With
September 02, 2019
Classic Car Dealer Perfection Honda is the classic car dealer. They have a truck load of tactics and strategies they use to separate you from your money. I watched peopl Perfection Honda is the classic car dealer. They have a truck load of tactics and strategies they use to separate you from your money. I watched people who bought a car from Perfection walk out the door looking like they had been dragged through the desert for days. Something very wrong with that picture. You know the interview tactics cops use in interrogation that can get a totally innocent person to confess to murder just to get the interrogation to stop? Same tactics are used at Perfection. People sit for hours while the salesman “talks to his manager”. Keys are taken from customers who are left sitting for hours while their trade-in is “being appraised”. Then it is hard for the customers to get their keys back. They are trapped. Have your heart set on a certain make, model, and color? Chances are that is not what you will get at Perfection Honda. As a psychologist, I was totally fascinated with what I observed the many hours, over two days, I was at Perfection Honda studying their tactics. Sure they sell a lot of cars. Most people are not aware they are being manipulated by experts. My advice to you: 1. Have a budget and do not stray from YOUR bottom line. Go home, think about it. 2. Research all the online sites so you know the prices: MSRP, Fair Market, Good vs. Great prices. 3. Don’t start dealing until you know exactly what brand, model, color, and year you want. 4. Once you start talking price, walk out after 45 min if you are not seeing progress 5. Check all figures, write them down yourself, add them up yourself and be sure you understand what they are saying. You will be surprised how the value of your trade-in can change, once you decide to trade it in, or how the selling price can change once you say you will buy. Perfection Honda is sheer perfection at getting your money, whether you like it or not. There are much better dealers in town, dealers who are honest and have integrity, dealers who will listen to you, dealers who do not pride themselves in manipulation like Perfection Honda does. Perfection Honda is a snake pit. Enter at your own risk. More
by DT
Employees Worked With
August 31, 2019
Great It was an easy and great experience for my first car purchase. I would definately recomend them to other people for the purchase of a car It was an easy and great experience for my first car purchase. I would definately recomend them to other people for the purchase of a car More
by Jen626
Employees Worked With
August 30, 2019
Hard working people who care The people here helped us every step of the way. Thank you very much for being so informative and kind. We really appreciate all of the hard work. Tha The people here helped us every step of the way. Thank you very much for being so informative and kind. We really appreciate all of the hard work. Thank you very much. More
by Mlam
