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Perfection Honda

Rio Rancho, NM

4.7
667 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas. Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website. Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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2603 American Road SE

Rio Rancho, NM

87124

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Showing 667 reviews

December 12, 2020

Bertha Gurule, Fernando Vela, & Monica O’Malley made a wonderful team in my very recent sales experience in purchasing my 2020 Honda CR-V EX AWD Hybrid. Monica was especially gracious and encouraging More

by TSM-RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bertha Gurule
Dec 16, 2020 -

Perfection Honda responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Perfection Honda! - The Perfection Honda Team

Dec 16, 2020 -

TSM-RR responded

As an update, in the five days since I purchased my hybrid, Bertha Gurule has been especially conscientious in checking in with me to see if I have had any questions that have come to mind — and I have — that were attended to by her. In addition, anytime I contacted Fernando Vela or Alexander White, one of Perfection Honda’s Finance Managers, each, too, were particularly helpful in mindfully responded to my inquiries individually and as a team. I so appreciate the follow-up support from my initial contacts as each has demonstrated a genuine desire to ensure that any of my subsequent questions &/or are addressed. Professionalism, courtesy, and helpfulness have been a consistent theme in each and every contact that I have had with each of Perfection Honda’s entire three-tiered organization — its Service, Parts, & Sales Departments. Accolades and genuine appreciation to Eddie Elvy, Chris Gurule, Olaf in the Service Dept., Ken Dix, John Doucet, & Thomas Lee in the Parts Dept. for professionally & competently handling my appointments and service- and/or parts-related questions.

December 09, 2020

All of our experiences at Perfection have been "perfection," whether service, sales, or the finance office. Always a great experience, and we always leave feeling completely satisfied, whatever t More

by MochasDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gurule in the service department, Rich Neese
Dec 14, 2020 -

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. - The Perfection Honda Team

October 10, 2020

Everyone was very helpful, friendly and informative. I have to be on oxygen so i was happy that the service mam, even though I did not have an appointment ahead of time was able to get me taken car of in More

by bkkoehler
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 15, 2020 -

Perfection Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Perfection Honda Team

Oct 17, 2020 -

bkkoehler responded

Thank you for reviewing my concerns. Please get back to me after the team review.

October 07, 2020

My service advisor is Chris Gurule. He is an excellent professional. It's always a pleasure working with him. I have total confidence in his ability to insure that everything needed to keep our two Hondas More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Oct 12, 2020 -

Perfection Honda responded

David, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Perfection Honda and our customers. Hope to see you again soon! - The Perfection Honda Team

October 02, 2020

We were moving to New Mexico and needed a new car when we arrived. We found Perfection Honda online and were directed to Rich Neese in the Sales Department. Rich made the process of buying long-distance easy More

by Dan A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Neese
Oct 07, 2020 -

Perfection Honda responded

We cannot thank you enough for your wonderful review of Perfection Honda and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Perfection Honda Team

September 24, 2020

We felt there was honest, straightforward communication on vehicle we were considering for purchase. We really felt like the sales and finance departments worked hard to get us to where we needed to be to More

by golfmajor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayrat Sitdikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Neese
Sep 24, 2020 -

Perfection Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Perfection Honda Team

September 22, 2020

We had a great experience at Perfection Honda! Dan and Ayrat were friendly, professional, and didn’t pressure us. Very pleasant experience. Thank you so much! More

by LMeehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayrat Sitdikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Chavez
Sep 24, 2020 -

Perfection Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Perfection Honda Team

September 21, 2020

Just bought my first Honda. Very pleased with everyone at Perfection Honda in NW Albuquerque. Dan Chavez was awesome in explaining all the features and making sure I knew what the Ridgeline had to offer. More

by jmcmullin
Recommend Dealer
Yes
Employees Worked With
Jennifer, Alex, Elizabeth, Dan Chavez
Sep 24, 2020 -

Perfection Honda responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. - The Perfection Honda Team

September 20, 2020

Rich Neese was super helpful in helping me get a hatchback! I am super happy with my purchase and happy to have gotten a 2020 Honda Fit! More

by halie.owings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Neese
Sep 23, 2020 -

Perfection Honda responded

Thank you for taking the time to share your feedback regarding your experience at Perfection Honda and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Perfection Honda Team

September 14, 2020

We had a great experience at your dealership, first of all it was pet friendly. Dan Chavez was very professional and knowledgeable, he took the time to explain all the various features on our new truck, I More

by The OJs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Boyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Medina, Jonathan Holten, Dan Chavez
Sep 16, 2020 -

Perfection Honda responded

Julianne and Rudy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and efficient customer service and will be happy to hear that you left Perfection Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Perfection Honda Team

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