Perfect Auto Collection
Akron, OH
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
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I could not be happier with my experience at Perfect Auto Collection. I know they can ship cars but I was so excited to pick up my X5 M I drove all the way from New York! Dave and his team are phenomenal and Collection. I know they can ship cars but I was so excited to pick up my X5 M I drove all the way from New York! Dave and his team are phenomenal and I look forward to doing business with them again! More
I would not recommend this dealership to anyone. BEWARE. Car was to be delivered to AL and arrived damaged. Spoke with Aram the owner and forwarded repair quotes, but then dodged my calls and texts BEWARE. Car was to be delivered to AL and arrived damaged. Spoke with Aram the owner and forwarded repair quotes, but then dodged my calls and texts after the conversation. They organized transport, but we’re unwilling to handle getting the car repaired. The only time they were responsive was during the sales process. Absolutely the worst customer service after the paperwork is signed!!! More
Bottom Line: Great Car. I had a lengthy, complicated and intense process to purchase my first Ferrari sight unseen from Perfect Auto Collection, 500 miles from my home (I h I had a lengthy, complicated and intense process to purchase my first Ferrari sight unseen from Perfect Auto Collection, 500 miles from my home (I had never done such a thing!), and I received for my efforts what my local Ferrari shop called “a great car.” Not only is the car great but the dealer helped me to get fantastic financing for my purchase through Jerry Alspach at Woodside Credit. I had the help of Evan Croy at Definitive Motorwerk which conducted an independent, thorough and helpful pre-purchase inspection. The process was complicated because my salesperson left the dealership just as my deal was getting to final stages. But Stephanie Massengale from customer relations helped me greatly to wrap up the final purchase details. My car arrived via overnight enclosed transport, well-prepared and beautiful. I am very happy with my purchase and with the dealer. The only complaint I have is that after the deal was done, it was difficult to get prompt return calls from the dealer to close out the after-sale aspects of the transaction like transferring title to my home state to get the car registered and delivery of my wheel and tire hazard insurance policy. More
I was very dealership-wary and had a very good experience. Ron and Dalton both worked patiently with me (and I mean patient) and I would recommend this business to anyone. Prompt communication via experience. Ron and Dalton both worked patiently with me (and I mean patient) and I would recommend this business to anyone. Prompt communication via email and phone, and I then drove from PA to look at the car I wanted. Friendly, helpful, no-pressure experience on-site, with helpful, courteous input (during an additional requested test drive) from the service manager when I had a detailed question about the car. I am relieved and grateful for such a positive experience and outcome, and very happy with the car. Thank you! More
I had the best car shopping experience with Perfect Auto Collection. Thank you guys for everything. Collection. Thank you guys for everything. More
Absolute lack of profession. I would never purchases another auto from this dealership. Their lack of follow through is the most unorganized I have ever seen. They like to screen their calls so they can another auto from this dealership. Their lack of follow through is the most unorganized I have ever seen. They like to screen their calls so they can avoid answering. More