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Perfect Auto Collection
Akron, OH
463 Reviews
We use unprecedented customer service and cutting-edge technology to unite our clients with their dream cars. Whether you want to visit our world class indoor showroom featuring over 100 sports, luxury and exotic cars or do a virtual tour from the comfort of your home we will strive to exceed your every expectation. With our collection of drivable art that is as distinguished as its future owners, the only difficult part will be deciding which one belongs in your driveway.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
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Showing 463 reviews
June 15, 2020
I was very excited about purchasing a car from Perfect Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day only to finally get an answer saying I was approved but employee stated she was getting off in 20 mins and would call me in am. After I didnt receive a call by noon I called back only to be told still waiting to hear from bank. After 2 more calls I was finally told I wasn't approved because I submitted fake pays tubs. I found that hard to believe since I been on the same job for 25 yrs and I never even submitted any pay stubs. After questioning employee she said she would look into it and call back after an hr goes by she call back stating she had me confused with another customer and everything was fine. I drive to dealership where I was then working with Ron Perie. He was great i mean GREAT. I had to provide additional paperwork, however the dealership was closing soon so he stated come back in am everything will be fine. I called dealership in am spoke with another lady Ron was off explained to her the situation. I kept constant communication with her and told her I would be down to purchase car today. That morning I went to my Credit Union and got pre approved so I could purchase the car with no issues. I told the sales lady I would be down at 2pm to buy car and I had a check from my Credit Union in hand to pay for it. However once I get there I eas then told the car was sold someone came in 2 hrs ago and was buying it as we speak. I was pissed. I'm showing the manager the communication between the employee and myself. He said he feel bad these things happen and he would give me $500 off another car. The car I wanted was a great deal of a lifetime. I realize it was time for me to leave because I wasn't going to be calm. What is $500. Like I stated Ron Perie was great. The facility is also well kept and have a great inventory of cars. So if you buy a car from them please deal with Ron. I wont mention the other who lied to me. More
by Therealbosstalker
Employees Worked With
Ron Perie, Stephanie Massengale, Ken Adams, Avery Malotte
June 14, 2020
There was a quick response with all my requests. I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no compla I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no complaints. More
by 7maz
Employees Worked With
Avery Malotte
June 13, 2020
Beautiful cars, nice show floor. It was a really comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. More
by J. Mishler
Employees Worked With
Ron Perie, Ken Adams
June 10, 2020
CLS 550 Painless process for a unique color combo on a beautiful vehicle. Stephanie worked creatively to allow us to see the car (we're out of area) and it wa Painless process for a unique color combo on a beautiful vehicle. Stephanie worked creatively to allow us to see the car (we're out of area) and it was all wrapped up with door to door delivery just a few days later. What else could you want? More
by D. Elizabeth
Employees Worked With
Stephanie Massengale, Ken Adams
June 07, 2020
Excellent service! Purchased a 2017 Camaro yesterday, and I absolutely love it! Mihai, and stephanie were very helpful and honest through the whole process. Would definitely recommend to anyone looking for a I absolutely love it! Mihai, and stephanie were very helpful and honest through the whole process. Would definitely recommend to anyone looking for a high end vehicle. More
by Justin
Employees Worked With
Stephanie Massengale, Alex Niazov , Mihai Fuciu
June 05, 2020
Professional and courteous. I’d buy from them again!! The vehicle was described in the ad on the website. They arranged transport and kept me updated throughout the entire process vehicle was described in the ad on the website. They arranged transport and kept me updated throughout the entire process More
by dockitchenanthony
Verified CustomerEmployees Worked With
None., Ken Adams, Avery Malotte
June 03, 2020
First time visiting this dealership and was blown away! Awesome service, & beautiful selection of cars. Tony helped in making sure that the car I was interested in was all ready to be test driven & possibl Awesome service, & beautiful selection of cars. Tony helped in making sure that the car I was interested in was all ready to be test driven & possibly drive home! Which, I happily did!!! I would highly recommend. More
by Kg12
Employees Worked With
Tony Neman, Ken Adams, Alex Niazov
June 01, 2020
SMOOTHEST and COOLEST car transaction EVER!!!! One Word. STEPHANIE!!!!! Stephanie made this transaction an awesome car buying experience. I found the car via online (cars.com, autotrader, gar gurus One Word. STEPHANIE!!!!! Stephanie made this transaction an awesome car buying experience. I found the car via online (cars.com, autotrader, gar gurus) and called to verify the car was available. From the beginning, Stephanie was clear concise and made me feel welcome. Mind you, I'm a resident of Maryland and Perfect Auto Collection is in Ohio. Stephanie, was so personable! She made it possible and worked out a great deal for me with everything that I asked for including shipping the vehicle to me. I purchased a 2015 Audi A8L with everything that I could ask for in it. By the way, my wife is loving the massage seats!! Anyway, great customer service, great deal, and overall SUPER Great experience!! I'm lining up to purchase another vehicle from Perfect Auto, for my wife and have talked to my brother about them also. Awesome Awesome Awesome!! Stephanie, thank you for being understanding, compassionate, and fighting for my deal to work! I appreciate you! Almost forgot Ken! Ken thanks for closing everything out and pushing the go ahead button! Perfect Auto Collection is the best! More
by DroopyDrew7
Employees Worked With
Stephanie Massengale, Ken Adams
May 29, 2020
Ron is great. He made our car buying experience enjoyable and hassle-free. He is a true professional and went above and beyond our expectations to insure our complete satisfaction. We could not have asked fo and hassle-free. He is a true professional and went above and beyond our expectations to insure our complete satisfaction. We could not have asked for more! More
by Darcy M.
Employees Worked With
Ron Perie, Alex Niazov
May 26, 2020
Honest and Polite Purchasing a car has never been easier. Ron did an amazing job working to make our new car purchase a reality. The inventory they maintain is second Purchasing a car has never been easier. Ron did an amazing job working to make our new car purchase a reality. The inventory they maintain is second to none. Every car in the facility is clean and ready to drive home. If you are looking for a high quality preowned car this is definitely the place to visit. More
by Cargirl
Employees Worked With
Ron Perie, Stephanie Massengale, Ken Adams
