Perfect Auto Collection

Shady Business-The Worst Experience. They shipped a car to me with the service light on, knowing the engine had to be dropped to repair the vacuum system ( a $4,700 dollar repair job). They refused to fix to me with the service light on, knowing the engine had to be dropped to repair the vacuum system ( a $4,700 dollar repair job). They refused to fix it and pay for the repairs. I am extremely dissatisfied with the condition of the 2006 Bentley I purchased from Perfect Auto upon delivery to me. Below is the actual email I sent to them. They promised they were going to correct the problems. That was a lie. They promised they were going to take the car back. That was a lie. This was a remote purchase. None of these issues were disclosed to me. When they finally got back to me they only offered to replace the chrome and not fix the other problems. Here is what I discovered when the car was delivered to me on Sunday, October 3rd: 1. The side panel (chrome) on the back passengers side was ripped off and the panel gone. 2. Service light was on. I had it analyzed and the photos are attached with all kinds of misfires, check DTC memory, pressure sensor for brake booster, etc. 3. Car delivered with tires barely above the minimum tread to pass state inspection. The tires are at 2.4 mm. New tires are eight to nine. Minimum is 1.6. You all have put new tires on this car before selling it to me. 4. Two dead batteries. Today, I ran the car for an hour driving to my destination. I came out of the meeting, the car would not start and would not take a jump. This was stressful and embarrassing as folks came out of the meeting to check out my “new used” car. I had to call the towing company. John, the car is now sitting at Evolved Automotive, my foreign cars mechanics for years. They did the diagnostic this morning. They are going to do a deep dive into what the diagnostics told them on Monday. He can’t get to it until then. To say, I am frustrated and dissatisfied is an understatement. I don’t see how a dealership that calls themselves Perfect, could deliver such an imperfect and unperfect Luxury car to me in this condition. I can’t believe you all let this car get loaded on a truck knowing the service light was on and side panel missing. I can’t believe this car was not better prepped for sale with a thorough inspection and flags for service needed to be done. Now I want the situation corrected and made perfect as your name implies. I want all of these problems fixed at your expense. You now have a very unhappy and dissatisfied customer on your hands. Google does not treat one star reviews kind. I hope you correct these problems so that I can give a five star review. They did not respond to my email for a week. I had to call them and got the constant runaround. John called and gave no apologies and could care less. Stephanie and Ron listened but had no authority to do anything. They asked for an estimate, which I sent them right away. John was very non responsive. I never received a call or email from the owner. You do not want to buy a car from this place. Perfect auto collections is anything but Perfect. Two days ago John called me back and said they would take the car back ( I asked them to since the repairs were close to 7,000 dollars total). He said they would and to expect a call right away with instructions for meeting the carrier and any paperwork. I never received that call. another lie from Perfect Auto. I will be eating the repairs and keeping the car, but this has been the worst car buying experience for me. More

Ameer, Stella all them scammers. Stay away at all cost. Untrustworthy bad business ethics overall. Untrustworthy bad business ethics overall. More

Ameer was beyond amazing in helping me with my purchase. Bought my car completely online, sent me videos, and he kept me updated through the entire process. Highly recommended! Bought my car completely online, sent me videos, and he kept me updated through the entire process. Highly recommended! More

The sales specialist Ameer, was very helpful, willing to help find the best deal, and seemed very honest and professional in his approach. The car I got is not what they have in inventory like Bentley’s, Me help find the best deal, and seemed very honest and professional in his approach. The car I got is not what they have in inventory like Bentley’s, Mercedes, etc. But if I ever am in the market for such car…..Ameer I’ll be there!!! More

Had a great experience with Ameer at Perfect Auto. Contacted him at 10:30 and he immediately replied. 10/10 recommend. Walked out with my brand new M4. Contacted him at 10:30 and he immediately replied. 10/10 recommend. Walked out with my brand new M4. More

Came in and ameer helped me big time. Was patient and I felt comfortable. Bought a new bmw 7 series and love it. Definitely recommend ameer! Don’t ask for anyone but him. That’s a fact! felt comfortable. Bought a new bmw 7 series and love it. Definitely recommend ameer! Don’t ask for anyone but him. That’s a fact! More

Ameer was great. Put us in our Tesla super quick and made the whole process smooth. Highly recommend giving him a call and checking them out! the whole process smooth. Highly recommend giving him a call and checking them out! More

I was referred to Ameer by my good friend who bought a vehicle from him as well and he took care of me and actually cares. Always there for me and always answers my text and calls. Very honest guy. vehicle from him as well and he took care of me and actually cares. Always there for me and always answers my text and calls. Very honest guy. More

THe team at Perfect Auto were great to work with. Very responsive, made the purchase process easy, and delivered on exactly what they promised. My experience was completely virtual and over the phone, and responsive, made the purchase process easy, and delivered on exactly what they promised. My experience was completely virtual and over the phone, and my car was delivered to my home in perfect condition, sooner than expected. More

Avery and Ameer were a dream team. They made the car buying process quick and simple. All we had to do was show up and they took care of everything else. I’d recommend anyone to them! buying process quick and simple. All we had to do was show up and they took care of everything else. I’d recommend anyone to them! More