Pepe Cadillac

Great experience! We had a very pleasant experience at Pepe Cadillac. We have chosen to become lifetime clients. Our sales professional was Dale Schweizer and he help We had a very pleasant experience at Pepe Cadillac. We have chosen to become lifetime clients. Our sales professional was Dale Schweizer and he helped us through the process of obtaining our new car with great attention to all the details of the process. He was very attentive to our comfort while we were at the dealership, making sure that we could relax in the lounge and getting us coffee. He spent a great deal of time with us explaining all of the features and details of our new vehicle and making himself available for any other future questions and assistance. The dealership sales manager and Jerry DiDomenico, the business manager also extended themselves in order to put us into our new car. In the forty years that we have been buying cars this was the best experience by far and we are very grateful to Dale for putting us in the car we wanted. More

Great salesman I highly recommend Pepe Cadillac for any Cadillac purchase. Dale was great, no games, no typical dealership "back and forth". Great price, great servi I highly recommend Pepe Cadillac for any Cadillac purchase. Dale was great, no games, no typical dealership "back and forth". Great price, great service. The only reason I gave them 4/5 stars was because the day before delivery, I needed paperwork from them to get to my financing company (which beat pepe's financing by 1.5%).. Dale was off and I spoke with the business manager (Jerry) who "couldn't" provide me with the information I needed. He also told me that he "didn't have time to check to see if the brakes were fixed". After I met him he turned out to be a nice guy, and very helpful. I am about an hour away, and only had a small time slot to get down there and wanted to be sure it was done. Luckily Dale made sure that the repair was done before. Very happy with my car! They even threw in a coffee mug and a hat! They delt with DMV, and anyone from CT knows how much of a pain DMV is. I bought a 2013 Cadillac XTS. More

Nice n Easy We have purchased 3 vehicles from Pepe and each experience was nothing but "smooth sailing". The typical stress and uneeded drama with buying car does We have purchased 3 vehicles from Pepe and each experience was nothing but "smooth sailing". The typical stress and uneeded drama with buying car doesnt happen at Pepe. David was pleasure to work with. More

Relax, professional and expeditiously As i have grown to aspect the best from Pepe Cadillac and David Presaud they never disappoint . Once again, a pleasant experience. Keep it up! As i have grown to aspect the best from Pepe Cadillac and David Presaud they never disappoint . Once again, a pleasant experience. Keep it up! More

Great Experience! We just picked up our new ATS. Our sales rep David Persaud was wonderful. Helpful and informative. A true professional. We enjoy going to Pepe Cadil We just picked up our new ATS. Our sales rep David Persaud was wonderful. Helpful and informative. A true professional. We enjoy going to Pepe Cadillac. More

Friendly, willing to work wit clients, professional I am a driver since 1974 and car buyer since 1977. I have to commend my sales associate, John Gerardi for the amount of time he worked with me to obt I am a driver since 1974 and car buyer since 1977. I have to commend my sales associate, John Gerardi for the amount of time he worked with me to obtain the vehicle I wished for, for many years. His knowledge was outstanding. He was friendly and communicated with me on all details. The business manager Jerry DiDomenico was the best I ever met. No force sale of options/packages. Again friendly, professional and knowledgable. There was one comment from this dealership that stayed in my mind. "Welcome to the family" I heard that from Jerry and John. I truly believe I can call or stop by and see anyone at Pepe and they would assist. I hope Cadilac and Pepe acknowledge these staff members as I believe they are an asset. I look forward to a long relationship with Cadilac and Pepe. More

Great experience at Pepe and with John Gerardi Purchasing my Cadillac from Pepe Cadillac was the best experience I have ever had with a car dealership. The receptionist was personable, friendly an Purchasing my Cadillac from Pepe Cadillac was the best experience I have ever had with a car dealership. The receptionist was personable, friendly and professional. The staff was immediately attentive to me as soon as I walked in. The salesman, John Gerardi offered for me to test drive the car before we even sat at his desk, which I did, and immediately fell in love with the car. John explained everything about the car and made me feel comfortable using the features. This was very important to me because I don't like adjusting to new things. John was also so genuine and honest, that I didn't question the numbers he gave me. The price was very fair, and I was happy to give my business to such a sincere and trustworthy salesman. The best part is that the excellent customer service didn't end when I left the dealership with my new car. John followed up with me to make sure everything was going well and invited me to come in any time if I had any further questions about the car's features. I will definitely do business again at Pepe, and especially with John Gerardi! More

Service visit I had to bring my car in for routine premium care maintenance and a minor warranty repair. I had told Ron i only had one day free to drop it off. He s I had to bring my car in for routine premium care maintenance and a minor warranty repair. I had told Ron i only had one day free to drop it off. He scheduled me in and made sure the loaner was available.Upon arrival I was taken in and Genesis had my rental ready for me. The car was returned the next day as promised.Another good service experience. The staff at Pepe goes above and beyond to make sure the customer is satisfied. More

Pepe Cadillac is #1 for a reason, LOVE their service I have been going to Pepe Cadillac for almost a year now and would not trust my car ANYWHERE ELSE. Not only did they fix every issue I had, but ALWAY I have been going to Pepe Cadillac for almost a year now and would not trust my car ANYWHERE ELSE. Not only did they fix every issue I had, but ALWAYS followed up and actually cared (what a concept). Pepe also went the extra mile to even fix a problem that was persistent and temperature sensitive. When I spoke to them about this issue EVERY TIME they seemed so concerned that it wasn't resolved and made sure the problem was solved and made sure I was comfortable during the process every step of the way. A Special thank you to Billy & Bob in service. I've never met service reps who cared as much as them. Also thank you to Ron, Genesis & Darcy for all your patience and hard work. Thank you so much for everything you've done and continue to do. More

A-PLUS IN EVERY WAY! This is our fourth Cadillac (second from Pepe Cadillac) could NOT have been more pleased with David Persuad our salesman. An absolute pleasure to deal This is our fourth Cadillac (second from Pepe Cadillac) could NOT have been more pleased with David Persuad our salesman. An absolute pleasure to deal with, very knowledgeable, personable, helpful and spent a lot of time with us to make sure we were happy with the deal with got on our CTS, couldn't be happier! Ron in Service and the whole service staff has always been a pleasure as well over the years with prior vehicles, you always get the VIP treatment, thanks everyone! No reason to ever go anywhere else. More