Pepe Cadillac

Excellent and helpful I came I'm to service my vehicle and genesis was very helpful she informed me in exactly what my car would be going through. I came I'm to service my vehicle and genesis was very helpful she informed me in exactly what my car would be going through. More

Browsing For A NEW Car Went Browsing To Get A NEW Car And The People Were Nice But The One I Thought Was Very Curtious & Generous Was A Girl Named Genesis Polanco. She Kinda Went Browsing To Get A NEW Car And The People Were Nice But The One I Thought Was Very Curtious & Generous Was A Girl Named Genesis Polanco. She Kinda Convinced Me To A NEW Car But Something Happened And I Couldn't Buy That New Car Then When I Visited Pepe Cadillac, But I Would Definately Go Back When I am Really Ready And Buy My NEW Car From There. Thank You Pepe Cadillac For Having That Generous & Wonderful Person, Genesis Polanco More

Best Car Buying Experiece EVER! My husband and I found a Cadillac we liked online. We reached out to Pepe Cadillac and were connected with Alex Faotto. We made an appointment to me My husband and I found a Cadillac we liked online. We reached out to Pepe Cadillac and were connected with Alex Faotto. We made an appointment to meet with him on Saturday. We have purchased many used cars over the years. Most recently we purchased a Range Rover from Prestige in New Jersey and that was a 6 and a half hour nightmare. So we were ready for a long day of Dealership nonsense. When we arrived we saw the car we were coming to see outside. It was exactly what we wanted. Good start! We then met Alex. Alex was polite, professional, and made the experience Outstanding. My husband basically told him what he needed and Alex made it happen. He was unbelievable. Did not waste our time. Did not try to sell us things we did not need. Listened, and delivered. It went so smoothly that we actually thought maybe there was a catch. Last night we picked up the car. Everything was done that was promised. Even sitting with the Finance Man, Robinson Rodriguez was a pleasure. This was by far the least stressful purchase of a car we have ever made. I could not believe the time and attention we were given. Alex sat in the car and showed my husband all the bells and whistles. I've NEVER had that happen when purchasing a used car. Alex made sure the car was delivered to us perfectly. We have found the only place we will do business with from now on. We live about an hour away from Pepe Cadillac, but will go there for service and anything else we need. I have never been a fan of American Made Cars...honestly I've been a conservative Honda fan...once I am in the market for my next car I will be purchasing a Cadillac from Pepe Cadillac. Thank you so much for making this car buying experience awesome. More

Dead battery I had awoken to my car not turning over and when it did the battery volts were very low. I took a ride to Pepe figuring I could leave it there with th I had awoken to my car not turning over and when it did the battery volts were very low. I took a ride to Pepe figuring I could leave it there with them rather than getting stuck. I got there and was greeted by Ron. I explained the problem and told him I would like to leave it. I was able to leave the car and offered the courtesy shuttle as I did not need a rental that day because I had another car available. I was called when the car was ready and went to get it. With a very busy work schedule that week it was great to drop it off, get a ride home and not worry about getting stuck.As always another great service experience. My compliments to Ron and the entire staff for knowing how to get things done properly. More

Excellent crew at the desk and in the bays I have been dealing with pepe for approx. five years. The guys and girls at the service and loaner counters are excellent and very fair on pricing a I have been dealing with pepe for approx. five years. The guys and girls at the service and loaner counters are excellent and very fair on pricing and warranty issues. Ron is a gentleman and an excellent service manager and very knowledgeable. My service experience was excellent again today. One of your service men Christian found my step mom's gold ring on the floor of my car while vacuuming and RETURNED IT to me!!!!! Thanks so much for returning the ring AND the excellent work. Greg Durkin 203-388-2297 More

Excellent experience from start to finish This was our first experience with Pepe Cadillac, and will not be our last. David Persaud met us with a smile and led us through an informative sessi This was our first experience with Pepe Cadillac, and will not be our last. David Persaud met us with a smile and led us through an informative session that left us positive that Cadillac was the right choice. In addition, he guided us through the purchasing procedures, explaining everything clearly. We left feeling confident that his expertise and commitment to his customers had resulted in a great deal for us. This dealership is fortunate to have him as an ambassador of the Cadillac brand and we hope to be his customer for a long time. More

2nd car purchase with Davis Persaud David Persaud is a great sales person. He explains all the car information and options you have and gives you a competitive price. It was a positive b David Persaud is a great sales person. He explains all the car information and options you have and gives you a competitive price. It was a positive buying experience. More

Service visit I had to bring my car in for some warranty work and was greeted by Genesis. I told her the problem and she knew what the repair was. I only had one fr I had to bring my car in for some warranty work and was greeted by Genesis. I told her the problem and she knew what the repair was. I only had one free day that week and I scheduled it for that day. I went in dropped off the car and Lynn had me in the loaner in no time. The car was returned at the end of the day as promised. As always another great service experience. The service dept. at Pepe is one of the reasons I will be purchasing an extended service contract when my factory warranty is done. More

Great Experience I had a great experience leasing a new Escalade from Pepe Cadillac. Frank was terrific from start to finish! The price, the service and the friendlin I had a great experience leasing a new Escalade from Pepe Cadillac. Frank was terrific from start to finish! The price, the service and the friendliness of the staff was top notch. More

Great Buying Experience with Frank R. I was interested in a 2014 ATS AWD and contacted Pepe through Cars.com on a CPO they had available. Frank reached out to me and was very helpful and r I was interested in a 2014 ATS AWD and contacted Pepe through Cars.com on a CPO they had available. Frank reached out to me and was very helpful and responsive to my emails, even after hours. After driving to another Cadillac dealership outside Philly, where the sales rep wouldnt even counter my first offer on my first choice, I drove 3 hours to Pepe to meet Frank about my second choice. Turns out, however, the car we had been discussing sold earlier that day (Frank didn't know). While I was unhappy (to say the least) Frank went out of his way to set me up with another (much better) CPO at a great price. Turning that situation around such that I left Pepe feeling like the 3-state trek for a Cadillac ATS was worth it, speaks volumes (about how upset I was, and how great the service I recieved was). More