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Pepe Cadillac

White Plains, NY

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990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

April 07, 2018

Great experience Great customer service. Thanks to Robinson Rodriguez and Harold Mota, for giving us the best deal on our vehicle purchase. I truly recommend this deal More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez
Apr 09, 2018 -

Pepe Cadillac responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Pepe Cadillac. We appreciate your recommendations and wish you safe travels in your new Cadillac. We look forward to seeing you again soon!

April 06, 2018

Deficient product. I have complained many times to the dealership of the poor or non-existent shock absorption of my CTS..I have had to replace three(3)tires: it is diff More

by Disappointed guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Bald , Lynn Bartolini, Jasson Liriano
Apr 12, 2018 -

Pepe Cadillac responded

Thank you for taking the time to provide us with this feedback. The frustration you encountered due to your tires is understandable and for that we apologize. As you know, we have reached out to Cadillac corporate regarding this issue and in return we have offered you 2-year complimentary tire and wheel protection. Please do not hesitate to contact me if you would like to further discuss. Thank you, Ronald Bald Service Manager rbald@pepecadillac.com 914-949-4300

April 06, 2018

Semi-Annual Service I compliment Service Advisor Sam Kwartler, and his Service Technicians for a very thorough and pleasant experience. From beginning to end, the entire More

by CTS Coupe Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rubino, Sam Kwartler, Michelle Deleon, Carlos Venegas
Apr 09, 2018 -

Pepe Cadillac responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Pepe Cadillac with only the best there is to offer. It’s so nice to hear that Sam and our service team helped to make your experience such a positive one. We hope to see you and your CTS Coupe again soon!

April 04, 2018

Excellent customer service with David! We recently purchased a certified pre-owned suv from Pepe Cadillac in White Plains. David Persaud gave us excellent customer service. He was attentive More

by Donna and Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Kenny Sternesky, David Persaud
Apr 05, 2018 -

Pepe Cadillac responded

Donna & Greg - thank you for sharing this great review! We are thrilled to hear that you had such an excellent experience working with David at our dealership. Congratulations on your new Cadillac, we hope to see you again soon!

April 03, 2018

They’ve earned our repeat business over and over again. Pepe Cadillac’s sales and service has been outstanding! Our family looks forward to continued business with them. This will be my third Cadillac wi More

by Jessy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Sternesky
Apr 03, 2018 -

Pepe Cadillac responded

Jessy, thank you for this fantastic review! We cannot express how much we appreciate your business and recommendations. Congratulations on your new Cadillac. We look forward to serving you and your family for many more years to come!

April 03, 2018

Always professional, friendly and efficient Pepe Cadillac makes sure that you and your car are properly attended too. All the staff are what you would expect from a five star hotel! Everyone smi More

by Nooproblem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny held all doors open for me and offered to assist me with transporting all my work., Sam Kwartler
Apr 03, 2018 -

Pepe Cadillac responded

Thank you so much for sharing your experience with Pepe Cadillac and Sam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We truly appreciate your business and recommendations. Sam and the team will be thrilled to hear your feedback!

April 03, 2018

Leaky tire Saw a nail in my tire & they told me to come in right away, they took me as soon as I got there & plugged the hole, while I was there they said my oil More

by Bxpizzaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Jasson Liriano
Apr 03, 2018 -

Pepe Cadillac responded

We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jasson and Ron. We will be sharing your feedback amongst our team. Please come visit us again soon!

April 03, 2018

Premium Maintenance My experience at Pepe Cadillac was excellent as usual. Experienced representatives made for an overall positive visit for maintenance on my car. I w More

by Lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
Apr 03, 2018 -

Pepe Cadillac responded

Thank you for this excellent review! We love hearing that you had such a terrific and positive experience working with Sam and Ron at Pepe Cadillac. We appreciate your business and recommendations & hope to see you again soon!

April 03, 2018

Saturday service.. Sam was a professional! Got me in & out within the 90 minute window! Great showroom. Friendly staff. Spotless facility!! Highly recommend this dealers More

by Gejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Apr 04, 2018 -

Pepe Cadillac responded

Joseph, thank you for taking the time to share your positive experience at our dealership! It is so great to hear that Sam helped to make your experience so memorable. We appreciate your business and recommendations. Please come visit us again soon!

April 02, 2018

NYS Inspection Brought car in for an inspection. I was in and out in under an hour. Very happy about that. And they washed my car. Nice! More

by Cadillac2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Apr 03, 2018 -

Pepe Cadillac responded

Thanks for sharing your positive experience at our dealership! We're pleased to hear that you had a great service experience working with Jasson. We look forward to working with you again soon!

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