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Pepe Cadillac
White Plains, NY
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Great experience Great customer service. Thanks to Robinson Rodriguez and Harold Mota, for giving us the best deal on our vehicle purchase. I truly recommend this deal Great customer service. Thanks to Robinson Rodriguez and Harold Mota, for giving us the best deal on our vehicle purchase. I truly recommend this dealership, great experience!! More
Deficient product. I have complained many times to the dealership of the poor or non-existent shock absorption of my CTS..I have had to replace three(3)tires: it is diff I have complained many times to the dealership of the poor or non-existent shock absorption of my CTS..I have had to replace three(3)tires: it is difficult to understand why low profile tires are used on a vehicle of this size. After a wheel alignment, the rear wheels still emit a whirring sound; The noise and the rough ride are cause for much distress and heartache in the family especially when one considers the monthly expense. A expensive vehicle of this nature should not be the source of such displeasure.The personnel I have dealt with are kind and have tried to be helpful in spite of a deficient product. This is my fourth CTS; I look with anticipation towards the end of the lease. Never again! More
Semi-Annual Service I compliment Service Advisor Sam Kwartler, and his Service Technicians for a very thorough and pleasant experience. From beginning to end, the entire I compliment Service Advisor Sam Kwartler, and his Service Technicians for a very thorough and pleasant experience. From beginning to end, the entire staff were both respectful and professional. My CTS Coupe truly appreciated its visit to Pepe Cadillac! More
Excellent customer service with David! We recently purchased a certified pre-owned suv from Pepe Cadillac in White Plains. David Persaud gave us excellent customer service. He was attentive We recently purchased a certified pre-owned suv from Pepe Cadillac in White Plains. David Persaud gave us excellent customer service. He was attentive without being pushy , went out of his way to help us with our specific requests and never dropped the ball. We are very happy with our "new to us" vehicle and will definitely recommend this dealership in the future. More
They’ve earned our repeat business over and over again. Pepe Cadillac’s sales and service has been outstanding! Our family looks forward to continued business with them. This will be my third Cadillac wi Pepe Cadillac’s sales and service has been outstanding! Our family looks forward to continued business with them. This will be my third Cadillac with Pepe. More
Always professional, friendly and efficient Pepe Cadillac makes sure that you and your car are properly attended too. All the staff are what you would expect from a five star hotel! Everyone smi Pepe Cadillac makes sure that you and your car are properly attended too. All the staff are what you would expect from a five star hotel! Everyone smiles, refreshments are given (even warm cookies), and you are treated with respect. Everything is checked on your vehicle to make sure that your investment is maintained to top standards. Then as an added bonus (my favorite part) your car is returned to you pristinely cleaned inside and out. I wish everyone ran a business the way Pepe does! More
Leaky tire Saw a nail in my tire & they told me to come in right away, they took me as soon as I got there & plugged the hole, while I was there they said my oil Saw a nail in my tire & they told me to come in right away, they took me as soon as I got there & plugged the hole, while I was there they said my oil change was due soon so they took care of that also instead of me coming back again which I really appreciated More
Premium Maintenance My experience at Pepe Cadillac was excellent as usual. Experienced representatives made for an overall positive visit for maintenance on my car. I w My experience at Pepe Cadillac was excellent as usual. Experienced representatives made for an overall positive visit for maintenance on my car. I would recommend this dealership to everyone. More
Saturday service.. Sam was a professional! Got me in & out within the 90 minute window! Great showroom. Friendly staff. Spotless facility!! Highly recommend this dealers Sam was a professional! Got me in & out within the 90 minute window! Great showroom. Friendly staff. Spotless facility!! Highly recommend this dealership to anyone looking to purchase a vehicle! More
NYS Inspection Brought car in for an inspection. I was in and out in under an hour. Very happy about that. And they washed my car. Nice! Brought car in for an inspection. I was in and out in under an hour. Very happy about that. And they washed my car. Nice! More