
Peoria Toyota
Peoria, IL
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20K checkup Explained everything that was going to be done, told me how long a wait, Great communication. Every employee I came in contact with was friendly and Explained everything that was going to be done, told me how long a wait, Great communication. Every employee I came in contact with was friendly and helpful. Thanks. More
GREAT SERVICE! Toyota has great vehicles and service to go with them. We love our Sienna! When I shop for a new car to replace my vehicle, I'll be looking at Toyota. Toyota has great vehicles and service to go with them. We love our Sienna! When I shop for a new car to replace my vehicle, I'll be looking at Toyota. More
Love their service! This is the only place our family will go to have our cars serviced. We are a 4 Toyota family and every individual we have worked with in service has This is the only place our family will go to have our cars serviced. We are a 4 Toyota family and every individual we have worked with in service has been kind and attentive and they never try to oversell services. The lounge while I wait is comfortable with quiet space where I can work if I want. More
Entune to your needs. Brandon runs the service department as if he’s working on his own car. He is attentive to your needs and instills the confidence that your vehicle is Brandon runs the service department as if he’s working on his own car. He is attentive to your needs and instills the confidence that your vehicle is being properly maintained. I recommend Pearl Auto to current Toyota owners and those who will be in the near future. More
Timely, efficient, great communication Setting an appointment is simple. The intake process is quick and efficient. I wait for my vehicle and find their communication excellent and the se Setting an appointment is simple. The intake process is quick and efficient. I wait for my vehicle and find their communication excellent and the service is always completed within the time frame offered. I've found the service consistent and dependable over the past four years. More
Oil change As always, Peoria Toyota is the best dealership around. Their waiting area is homey with goodies and drinks! No car wash due to the weather. As always, Peoria Toyota is the best dealership around. Their waiting area is homey with goodies and drinks! No car wash due to the weather. More
85K mile routine service, Hylander The quality and service was beyond my expectations. Beginning with the young man checking the alignment of the vehicle and making sure the vehicle che The quality and service was beyond my expectations. Beginning with the young man checking the alignment of the vehicle and making sure the vehicle checked in properly. Ms Koehl was very accommodating and explained the entire 85K vehicle inspection. She also very prompt in my check out and explains. The cashier/check out employ was efficient and as all staff a very large smile plus eager to assist. The refreshment has been just that, Ms made sure my needs were met and snacks with many choices. The service on the vehicle was Seamless, paper work of what was complete and Ms Koehl pointed out future service that may be required in future. I would advocate the service that I receive to anyone. More
Another wonderful service experience. This review should not be limited to my most recent service but to each and every service visit I experienced since the purchase of my car. At each v This review should not be limited to my most recent service but to each and every service visit I experienced since the purchase of my car. At each visit I was greeted by a smile from everyone I encountered. No one seemed to rushed to answer my questions and at no time did I feel I was on an assembly line. I most recently dealt with Jenny and Amanda, but all of the service employees have been wonderful. My wait was made more pleasant with a cup of coffee and a warm bag of popcorn. Before I knew it, my vehicle was finished and I had a careful explanation on the findings. Next I was walked over to the payment desk where my paperwork was efficiently completed. There was no surprises on payment as cost was fully explained at onset. Last but not least my freshly washed car was brought around to the entry. Overall, a great experience More
Wonderful service From start to finish Amanda was very kind, patient and knowledgeable. I came in for routine service and a few questions. She provided answers and/or From start to finish Amanda was very kind, patient and knowledgeable. I came in for routine service and a few questions. She provided answers and/or solutions to everything I asked about. At the conclusion of my service, while I was waiting to schedule another appointment, I watched Amanda interact with another customer who wanted service that day and the schedule was full. Her patience and respectful responses to this man were the best you could ask for in an employee. Thank you for caring enough about your customers to have people like Amanda Pratt helping us. More
Fully satisfied Good work. Satisfied with customer service. The employee ( Amanda) was friendly and provided her best support and service. The service includes all es Good work. Satisfied with customer service. The employee ( Amanda) was friendly and provided her best support and service. The service includes all essential check up and maintenance. More