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Peoria Toyota
Peoria, IL
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Oil change As always, Peoria Toyota is the best dealership around. Their waiting area is homey with goodies and drinks! No car wash due to the weather. As always, Peoria Toyota is the best dealership around. Their waiting area is homey with goodies and drinks! No car wash due to the weather. More
85K mile routine service, Hylander The quality and service was beyond my expectations. Beginning with the young man checking the alignment of the vehicle and making sure the vehicle che The quality and service was beyond my expectations. Beginning with the young man checking the alignment of the vehicle and making sure the vehicle checked in properly. Ms Koehl was very accommodating and explained the entire 85K vehicle inspection. She also very prompt in my check out and explains. The cashier/check out employ was efficient and as all staff a very large smile plus eager to assist. The refreshment has been just that, Ms made sure my needs were met and snacks with many choices. The service on the vehicle was Seamless, paper work of what was complete and Ms Koehl pointed out future service that may be required in future. I would advocate the service that I receive to anyone. More
Another wonderful service experience. This review should not be limited to my most recent service but to each and every service visit I experienced since the purchase of my car. At each v This review should not be limited to my most recent service but to each and every service visit I experienced since the purchase of my car. At each visit I was greeted by a smile from everyone I encountered. No one seemed to rushed to answer my questions and at no time did I feel I was on an assembly line. I most recently dealt with Jenny and Amanda, but all of the service employees have been wonderful. My wait was made more pleasant with a cup of coffee and a warm bag of popcorn. Before I knew it, my vehicle was finished and I had a careful explanation on the findings. Next I was walked over to the payment desk where my paperwork was efficiently completed. There was no surprises on payment as cost was fully explained at onset. Last but not least my freshly washed car was brought around to the entry. Overall, a great experience More
Wonderful service From start to finish Amanda was very kind, patient and knowledgeable. I came in for routine service and a few questions. She provided answers and/or From start to finish Amanda was very kind, patient and knowledgeable. I came in for routine service and a few questions. She provided answers and/or solutions to everything I asked about. At the conclusion of my service, while I was waiting to schedule another appointment, I watched Amanda interact with another customer who wanted service that day and the schedule was full. Her patience and respectful responses to this man were the best you could ask for in an employee. Thank you for caring enough about your customers to have people like Amanda Pratt helping us. More
Fully satisfied Good work. Satisfied with customer service. The employee ( Amanda) was friendly and provided her best support and service. The service includes all es Good work. Satisfied with customer service. The employee ( Amanda) was friendly and provided her best support and service. The service includes all essential check up and maintenance. More
Very good. Oil lib, tire rotation and nitrogen added to proper pressure, replace brake light, plus general inspection of .brake, battery, wipers, fluid levels. A Oil lib, tire rotation and nitrogen added to proper pressure, replace brake light, plus general inspection of .brake, battery, wipers, fluid levels. All results explained. Pleasant experience. More
Customer service at it's best The service Rep immediately tested my headlight and determined that I only needed a bulb; he got it replaced immediately (which allowed me to get to a The service Rep immediately tested my headlight and determined that I only needed a bulb; he got it replaced immediately (which allowed me to get to a Doctor's appointment on time). More
Goodbye old Camry hello new camry I have had my Camry for 10 years 220,000 miles. I have had all my service taken care of at Peoria Toyota. The service people are knowledgeable, profes I have had my Camry for 10 years 220,000 miles. I have had all my service taken care of at Peoria Toyota. The service people are knowledgeable, professional and friendly. I have worked with Brandon Hilst in service many times and I trust him. He always takes the time to explain all options clearly and patiently. When it became clear to me it was time for a change , Brandon directed me to salesman John Bode. I felt comfortable working with John and felt I could trust him as well. As a rookie car buyer on my own, John made the experience as painless as possible. More
Quick and Easy Took my car in for service. Hopped in the shuttle for a ride to work. Picked up my car when it was ready, paid the bill and I was off and running. Took my car in for service. Hopped in the shuttle for a ride to work. Picked up my car when it was ready, paid the bill and I was off and running. More
Jan2018 Service The service, that I received Friday, was prompt and efficient. Everyone was very courteous. I have no problem giving other people a recommendation The service, that I received Friday, was prompt and efficient. Everyone was very courteous. I have no problem giving other people a recommendation to use your service. More