Peoria Subaru - Service Center

Dan Halliburton is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other fi is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other firms More

50000 service Always a pleasure dealing with Dan. Trusted repairs and fast service. Recommend the service department for any of your Subaru service needs and repair Always a pleasure dealing with Dan. Trusted repairs and fast service. Recommend the service department for any of your Subaru service needs and repairs. Thanks Dan More

Another no-stress car deal This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep that sold me my '17 Forester) presented me an offer for a trade-in, I was curious to see what the new '19s had to offer. We drove, we talked, we negotiated. No high-pressure. No bait-and-switch. Never once felt like I was being played or scammed. They even covered the cost of my service on my trade-in (since the work was completed before I decided to trade up). I like being able to browse the lot without having a rep on my tail going in for the hard sell. Between shop visits and sales experiences, I've never once had less than a positive experience and always feel they value my business. I'll be back. More

6 month maintenance check Staff and service was very professional and friendly. Quick service and comfortable lounge area. Was in and out in under an hour. Will be going back i Staff and service was very professional and friendly. Quick service and comfortable lounge area. Was in and out in under an hour. Will be going back in another 6 months. More

Fast on time oil change & tire rotation. Brandon Lewandowski made our experience enjoyable. He is very professional & knowledgeable. The dealership is well managed with quick turnaround times Brandon Lewandowski made our experience enjoyable. He is very professional & knowledgeable. The dealership is well managed with quick turnaround times and reasonable prices. Thanks Brandon!!! More

Dead battery Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explai Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explained. When I called with an immediate need, an appointment was made for that same day. I have had a routine oil change on my 2018 Forester earlier this year. This was my first time visiting Peoria Subaru with a problem, and the fix was flawless. Thank you. More

Top tier Service was performed as requested. Thank you. Upon retrieving vehicle; I notice a part on the wind screen being loose; it was fixed with no charge. Service was performed as requested. Thank you. Upon retrieving vehicle; I notice a part on the wind screen being loose; it was fixed with no charge. Thank you. More

Basic oil change Made an appointment to take my car in for an oil change, waited almost an hour and fourty minutes. Whats the point of having an appointment? Overall j Made an appointment to take my car in for an oil change, waited almost an hour and fourty minutes. Whats the point of having an appointment? Overall just avarage service, other than the service writer no one else ever spoke to me. I was disappointed in the whole experience. More

Radio problem under warranty they won't fix I have a 2016 outback that suddenly wouldn't get any siriusxm except what was saved to presets. Talked to siriusxm 5 times reset radio eventually the I have a 2016 outback that suddenly wouldn't get any siriusxm except what was saved to presets. Talked to siriusxm 5 times reset radio eventually they tell me it's a Subaru software problem. Go get an update. Did that, no change. Took it back a month later and they played with it for over an hour then tell me it's the head unit. Tell me 7 to 10 days to replace, ordering the unit. After 3 calls and 3 or 4 weeks later they call me and inform me that it is in. I schedule an appointment for 8am the next day take the car in. Tell me it's going to be about an hour. I go to the waiting room and about 20 minutes later the scheduler comes out to tell me Subaru stopped all replacements and my unit is being sent back. Subaru says it's going to release an update in December that will fix everything. Meanwhile I haven't been able to use the siriusxm that I paid for for about 7 months. Really horrible customer service. Wouldn't buy another Subaru if this is what you go through every time something under warranty breaks. The only person that was forthright was Cory Fox. He told me what was going on when he found out and felt bad about it. More

Service was impressive From the time that I called for an appointment to the moment I drove away after the service I was impressed with the courtesy and friendliness of the From the time that I called for an appointment to the moment I drove away after the service I was impressed with the courtesy and friendliness of the dealership as a whole. Individually, the service writer was exceptional in that to him my comfort was necessary while I was waiting for the service to my vehicle to be completed. I would say that was the best service I've ever experienced. More