Peoria Subaru - Service Center

Very professional, From the moment I drove into the service area, I was treated respectfully. Dan was thorough in his explanation and very professional. I will return fo From the moment I drove into the service area, I was treated respectfully. Dan was thorough in his explanation and very professional. I will return for my servicing! More

Good service Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. More

First service since owning the car, do recalls x 2 Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it to where I had it. Also time had been changed. Why do techs have to change all the settings when they are in someone else's car??? I would have returned but after 2 plus hours I did not want to drive back and also I was told they were very busy so probably would have had to WAIT again. I have only been at this Subaru twice and I have many mixed feelings about coming back therefore I cannot say I will or will not recommend your facility. More

Friendly, quick service, great waiting area First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comforta First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comfortable and stocked with goodies. The bills are not shocking. This is the best service department I have ever used. More

Great experience at Moore's Peoria Subaru My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan i My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan introduced himself and sat down with us. The conversation worked around to our interest in trading in for a new Outback. I told Josh we were not interested at this point. He asked if he could show us some of the new improvements in the 2019 Outback and we consented. I was impressed with the newer model but told Josh I didn't think he could make an offer that would convince us to trade up. I was wrong and now we own a 2019 Outback. We were impressed with Josh's knowledge and ability to work with us to make an offer that was acceptable. We were also impressed with the way George Tellez handled the financial side of the transaction. He was very thorough in explaining the numbers and all of the documents requiring signatures. Brandon and Josie in the service department were great to work with as is always the case. More

Last Free Service Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, and there is a pleasant waiting area. More

Great Service Cory is always great to work with. He does a good job of setting expectations in terms of services needed, cost and time. It’s always a pleasure doing Cory is always great to work with. He does a good job of setting expectations in terms of services needed, cost and time. It’s always a pleasure doing business with him and the rest of the service team. More

Routine maintenance Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still managed to get us in. Great quality and service! More

Great service. Always professional. Cory is wonderful and I trust him. My car was routinely serviced in a timely manner and the results of my vehicle inspection was Always professional. Cory is wonderful and I trust him. My car was routinely serviced in a timely manner and the results of my vehicle inspection was thoroughly explained to me. More

Great Service! I took my car in because I was told there was a problem with the transmission (by a service center that I will NEVER set foot in again!) and was delig I took my car in because I was told there was a problem with the transmission (by a service center that I will NEVER set foot in again!) and was delighted to be told that there's nothing wrong with the car EXCEPT for a loose wheel. The service writer couldn't have been more courteous and helpful and friendly, in spite of how ridiculously busy everyone was. I highly recommend this service center! More