Peoria Subaru - Service Center

regular service and warranty work Service was ahead of schedule without problems. Coffee and donuts good. Cory was knowledgeable and help full on suggesting future services so as to me Service was ahead of schedule without problems. Coffee and donuts good. Cory was knowledgeable and help full on suggesting future services so as to meet warranty reuirements without breaking the budget. . More

Great job! I went in to have work done on my outback and they said they would need it overnight so they shuttled me home. Four hours later I got the call and sa I went in to have work done on my outback and they said they would need it overnight so they shuttled me home. Four hours later I got the call and said the car was done! Fast work! Dan was great to deal with and the shuttle drivers were amazing. Thank you for a great service. More

Dan took very good care of my 'ru! We first met Luigi when we were looking for our first Forester. He was so friendly and not pushy. We went with a private seller but when it came time We first met Luigi when we were looking for our first Forester. He was so friendly and not pushy. We went with a private seller but when it came time to have our new/old vehicle I contacted him for a recommendation. He gave me the # to the service department. A very nice woman set up the appointment. Then, Dan took care of all our needs. He was upfront and honest with us on what needed to be done. We are very pleased with the level of professionalism at this location. We will be back. More

Oil change Very crowded....waited longer than normal. Offer good refreshments. Happy with everything, but they need to try to stay on schedule, especially for Very crowded....waited longer than normal. Offer good refreshments. Happy with everything, but they need to try to stay on schedule, especially for those with appointments. More

Subaru rocks! Luigi was calm, friendly, helped us find the perfect Outback(love it!) for our needs and appreciate his "no pressure" style. George gladly gave me a t Luigi was calm, friendly, helped us find the perfect Outback(love it!) for our needs and appreciate his "no pressure" style. George gladly gave me a tour of the new Ascent so that I can plan ahead for my future vehicle purchase. Cory is always respectful, considerate, and relaxed. I get a sweet break just hanging out at the lounge while waiting for service with all the refreshments. I love that you have fruit as a healthy alternative snack offering. I feel so at home here. More

Cory was awesome, as usual I always get excellent service, and this time was no exception. . . BUT, it was SO much nicer when we had the option to get our car washed there, befo I always get excellent service, and this time was no exception. . . BUT, it was SO much nicer when we had the option to get our car washed there, before we picked it up. The coupon is just not convenient. More

An enjoyable experience. I’m from out of state but was treated like I was a regular important customer and maybe even more. While we were waiting a sales guy greeted us and to I’m from out of state but was treated like I was a regular important customer and maybe even more. While we were waiting a sales guy greeted us and took an hour of his time, knowing that we were from out of state, and did an awesome job of showing us the Assent. Back home they have not had one available to view as yet, so this was great since buying one is on my list of ToDo. More

Annual Oil Change and Recalls People are nice & service very good - however, I made a appointment online the day before for 2PM (and mind you there were a number of open times on t People are nice & service very good - however, I made a appointment online the day before for 2PM (and mind you there were a number of open times on this day). When I brought the car in it was 1:55PM and was told with the work in the shop it would take 2 hours - so I said OK. The service was an oil change, cabin filer replace and 2 software updates via recalls - I was thinking this should not take 2 hours but whatever. I had no other transportation so I waited and walked around the lot and that is when I noticed my car was driven in the back and left in the lot - they did not have my car in the shop and were not working on it. At 5 minutes passed 4 I received a call on my cell that my car was ready. What are the chances that an oil change, cabin filter replace and 2 software updates would actually take exactly 2 hours? Since I made an appointment I have to assume they had techs to work on my car (and since there were many other time slots open, I have to assume they were not too busy) - so why 2 hours for these service? The work was good and done properly as far as I can tell, and these services were part of my lease so I did not pay for them - however when I do have to pay for these services I may very well not return to the dealer - this was a 3 hour ordeal that should not have taken this long. More

Scheduled service Friendly service with great employees. Corey was boggled down with many service orders yet he still was polite when he called me to say my car was rea Friendly service with great employees. Corey was boggled down with many service orders yet he still was polite when he called me to say my car was ready. Thank you for being so nice! More

Excellent service, competent personnel, fair pricing I had several undiagnosed issues with my Forester including: tire and brake wear; a "clunking" sound underneath the vehicle; and a navigation system t I had several undiagnosed issues with my Forester including: tire and brake wear; a "clunking" sound underneath the vehicle; and a navigation system that wasn't working. Cory and his team quickly diagnosed the issues including new tires and brakes and resetting the navigation system. The pricing for all these repairs was very reasonable. I had some tough time constraints and was able to make my next appointment. More