Peoria Subaru - Service Center

Cory is the BEST I have been servicing my Outback with Peoria Subaru since 2014, with Cory Fox as my service advisor. I cannot say enough great things about Cory. He I have been servicing my Outback with Peoria Subaru since 2014, with Cory Fox as my service advisor. I cannot say enough great things about Cory. He has always treated me with respect and courtesy, as well as done his best to make sure my repairs and maintenance are done on schedule, in a timely manner, and he has always worked with me on keeping expenses manageable and never recommends service that isn't needed or that can wait until the next appointment. This last visit was due to a safety recall for the airbag, and I had to use the shuttle service due to what I expected to be an entire day without my vehicle. Cory knew of my afternoon obligations and went out of his way to make sure my vehicle was done on time. In fact, it was ready MUCH earlier than anticipated! In addition, because of a scheduling conflict, I had to change my appointment, and Josie was so accommodating and made sure I got in for an appointment on an otherwise booked schedule. I can't say enough great things about this service department, and I am especially thankful for Cory and all the times he has gone above and beyond to provide excellent customer service. He definitely deserves recognition!! More

Great Customer Service The Staff at Peoria Subaru were courteous, friendly and efficient. Cory and Josie are awesome! I Highly recommend this location for your car service The Staff at Peoria Subaru were courteous, friendly and efficient. Cory and Josie are awesome! I Highly recommend this location for your car service needs More

Fast, Efficent I had a warranty recall done on my car. The service department was able to get the part and arrange to do the repair in a short period of time. I appr I had a warranty recall done on my car. The service department was able to get the part and arrange to do the repair in a short period of time. I appreciated they also offered to pick me up when the work was completed. More

Odd Service Recently Had the airbag replace due to the recall. They were great at intake and completed service in a timely manner, but now the AUTO feature on the car does Had the airbag replace due to the recall. They were great at intake and completed service in a timely manner, but now the AUTO feature on the car doesn't work. I had my oil changed recently too and it started leaking. I had to bring it back so they could replace the plug. I don't know if they're just in a hurry, but it's a little annoying to have to keep bringing my car back due to schedule restraints. Don't get me wrong, everyone is nice, but I didn't have to do this kind of thing at the dealership near my last locality. Prior to my last two visits, service was fantastic, and everyone is wonderful there. More

Service I would think after spending over 2K on service you would think that you would get car wash thrown in ?? Tsk Tsk It would have been nice to have a c I would think after spending over 2K on service you would think that you would get car wash thrown in ?? Tsk Tsk It would have been nice to have a clean car to along with the great service !! More

Excellent work Great place, great work. Will be coming back for future visits. Dog friendly and clean place. Friendly staff and service. Love the place and the cars. Great place, great work. Will be coming back for future visits. Dog friendly and clean place. Friendly staff and service. Love the place and the cars. More

Did as promised Quick and prompt they took care of my problem they were helpful and friendly real don’t have much else to say except I will be back. Quick and prompt they took care of my problem they were helpful and friendly real don’t have much else to say except I will be back. More

Great service and friendly employees The service to take me home while my car was being serviced was fantastic. Every employee that I met was great. I'll be back The service to take me home while my car was being serviced was fantastic. Every employee that I met was great. I'll be back More

Scheduled interval maintenance This was a oil service and maintenance review. Corey was cordial and professional. He and the service tech kept me informed on all items needing atten This was a oil service and maintenance review. Corey was cordial and professional. He and the service tech kept me informed on all items needing attention and made appropriate suggestions for continued care of the 2017 WRX. More

Brendan was Great Nice&Helpful-ans'd ques in detail, showed how to use features, & how long it'd be Gave info we hadn't known to ask Done quik Nice&Helpful-ans'd ques in detail, showed how to use features, & how long it'd be Gave info we hadn't known to ask Done quik More