Peoria Subaru - Service Center

Timely & Thorough I took my 2019 Forester in for its initial servicing. The reservation was honored right on time. The servicing was completed within an hour. I was I took my 2019 Forester in for its initial servicing. The reservation was honored right on time. The servicing was completed within an hour. I was pleased. More

Service for airbag and rear center seat belt recall Service department was very pleasant, professional and timely. I was greeted on arrival, processed immediately and called when the recall was complete Service department was very pleasant, professional and timely. I was greeted on arrival, processed immediately and called when the recall was completed. Only comment is that I was initially told my appointment was for 7am and that parts for both issues were on hand. However, my appointment was changed to 11 am, without any explanation, and it was not until I was called to pick up my car that I was told they did not have the seat belt part and I would have to come back for that repair. Overall I was very pleased with the service, just disappointed with the miscommunication. More

Crosstrek Care Notification service was due was a great reminder! Scheduling was easy and the y were ready when I arrived. Fun to look at available cars. Lobby was p Notification service was due was a great reminder! Scheduling was easy and the y were ready when I arrived. Fun to look at available cars. Lobby was pleasant More

Reliable Service My Advisor Cory Fox is friendly and listens patiently to any queries I have. Never had a problem with the service at this location. Highly efficient a My Advisor Cory Fox is friendly and listens patiently to any queries I have. Never had a problem with the service at this location. Highly efficient and reliable staff. More

Fixing an issue Trying to resolve my power steering pump issues. Finally got it fixed, at least my fingers are crossed. Sounds much better this time. We have been wo Trying to resolve my power steering pump issues. Finally got it fixed, at least my fingers are crossed. Sounds much better this time. We have been working on this for a bit... but seems resolved. More

Happy with the car, but mediocre customer service We had some mechanical issues with a pre-owned Subaru Forester, we bought here. The dealership later fixed the problem free of charge and we appreciat We had some mechanical issues with a pre-owned Subaru Forester, we bought here. The dealership later fixed the problem free of charge and we appreciate Subaru Peoria's willingness to help. However, we found the sales people here hard to reach via phone and email, unresponsive, and disorganized. Also, we only received one key at the time of sale, and a replacement cost us over $300. Overall, we're happy with the car, but the dealership has some room for improvement as far as customer service. More

Very personalized service, including employees! We were very pleased with the customer service and the overall atmosphere of this dealership. We are looking forward to future service checks at you We were very pleased with the customer service and the overall atmosphere of this dealership. We are looking forward to future service checks at your location. More

Great Customer Service Every dealing we have with Peoria Subaru is a pleasant drama free experience. The people that work there are always helpful and friendly. This is our Every dealing we have with Peoria Subaru is a pleasant drama free experience. The people that work there are always helpful and friendly. This is our second Subaru purchase from them and the service continues to remain great. More

Service oil change Cory always is great to work with.his friendly and professional manner are a pleasure.He is a credit to your overall service team. Thamks Cory always is great to work with.his friendly and professional manner are a pleasure.He is a credit to your overall service team. Thamks More

Easy and pleasant A very easy and pleasant experience! Cory was so pleasant and helpful.He answered any questions I had!having cool ware was also appreciated!the donuts A very easy and pleasant experience! Cory was so pleasant and helpful.He answered any questions I had!having cool ware was also appreciated!the donuts were very tempting! More