2,657 Reviews of Peoria Subaru - Service Center
Very fry The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car wa The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car was finished when promised. I would recommend this garage to anyone More
Not thrilled with the service and will go elsewhere We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5 We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5:30 pm. We also asked them to change the oil which they did. But we were charged for the more expensive oil change (synthetic?) which we did not request. $68 for a oil change rather than thirty something for the standard one. They should ask the customer before assuming they want to spend more. More
Oil change Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service providers of equal quality. More
work done First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car, and reminded me who would be helping me (Brandon). Brandon finished with a customer and came right over. Told me what was being done (oil change, tire rotation and recall problem) and took me to waiting room. Only problem was the length of time I was there- two and half hours. I didn't know about getting a ride until a woman driver came in looking for a registered rider. She told me about the service. They would even drop off and pick up at mall. By then my time was almost up so did not take a ride. Car was ready, Brandon went over work and questions, and I left. Got lots of reading done and also lots of people watching. More
Brought car in & did not receive call when finished. I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru serv I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru service at 4:30PM. The assistant said he forgot to call me when it was ready! More
Just moved to AZ I was very pleased with level and speed of the service. I am a new customer, just moved from the east coast to AZ. Everyone was nice, efficient and he I was very pleased with level and speed of the service. I am a new customer, just moved from the east coast to AZ. Everyone was nice, efficient and helpful. More
Oil change tire rotation SUPER FAST!! A very busy auto service department, well organized, well run. Polite professional caring service manager! Cory is the best!! He informs me about wh A very busy auto service department, well organized, well run. Polite professional caring service manager! Cory is the best!! He informs me about what’s being done that day and what’s coming up in my next service. More
Nice Service Experience Service person was very helpful and pleasant. Wait time was reasonable and waiting area was comfortable and pleasant. Brandon was a nice person to dea Service person was very helpful and pleasant. Wait time was reasonable and waiting area was comfortable and pleasant. Brandon was a nice person to deal with. More
Service Experience Great service department all around. Waiting area is pleasant with a variety of snacks to choose from. Dan Halliburton exemplifies outstanding custome Great service department all around. Waiting area is pleasant with a variety of snacks to choose from. Dan Halliburton exemplifies outstanding customer service, Keep up the great job Peoria Subaru! More
Replacement of air bags Was very pleased with Cory who helped me to get started, a very pleasant and knowledgeable man. Had to wait a little longer getting a shuttle, but u Was very pleased with Cory who helped me to get started, a very pleasant and knowledgeable man. Had to wait a little longer getting a shuttle, but understand there were quite a few people needing rides. I can't remember the man's name that I rode with, but was very pleasant and enjoyed the ride. The car was kept very clean also with them having to take the dash off.. thanks More