Peoria Subaru - Service Center

Fix a AC drain hose - same day! Surprise Subaru offered an appointment in 5 days. Peoria understood AC in Phoenix is a must. Our AC problem started at our dealer Santa Cruz, CA. Af Surprise Subaru offered an appointment in 5 days. Peoria understood AC in Phoenix is a must. Our AC problem started at our dealer Santa Cruz, CA. After 3 failed attempts they put in an Air Compressor. Three months later we used the passenger side, on a road trip to Phoenix. 300 miles in the trip we had a pond on the passenger side. Santa Cruz never connected the drain hose or carpet clip. Dan, even with a crush of repairs (snow birders) he fit us in - repaired in ONE DAY. If we had service this great, our 2nd car might be another Surbau! WE LOVE OUR SUBARU , Forester - turbo. More

Tire Rotation While I Waited Cory did a great job in summarizing what was needed and reviewing what needed to be done. However, a 2.5 hour wait to rotate tires and check fluid le Cory did a great job in summarizing what was needed and reviewing what needed to be done. However, a 2.5 hour wait to rotate tires and check fluid levels was not acceptable. I've never had this kind of wait at our Suburu dealer in Michigan or Ford dealer in Minnesota. I'll be quite hesitant before I recommend service to others. Talked with another individual that had a similar experience recently. If the service can't be completed in a timely manner (i.e., 1 hour or less), then the customer should be so advised up front. More

Satisfactory our service rep Cory was very helpful. There were 2 service recalls which meant it would take 3 - 4 hours to complete the work. He arranged for tran our service rep Cory was very helpful. There were 2 service recalls which meant it would take 3 - 4 hours to complete the work. He arranged for transportation to the mall, about a mile away, so that we didn’t have to wait at the dealership. The problem with the GPS was not resolved. I guess the only way to fix it is to get a car that does NOT have a TOM TOM GPS! More

Service Excellent service very friendly and very professional They got me in and out quickly without any hassle and looking forward to sending my next vehicl Excellent service very friendly and very professional They got me in and out quickly without any hassle and looking forward to sending my next vehicle there More

nice, quick It is easy to book on line. The service is given in a timely manner.. Would be nice is wating are was larger like the newer ones. But it is ok. It is easy to book on line. The service is given in a timely manner.. Would be nice is wating are was larger like the newer ones. But it is ok. More

Quick service Great fast courteous service! Dan called me to let me know what was wrong with the car and was able to get the work done quickly. Great fast courteous service! Dan called me to let me know what was wrong with the car and was able to get the work done quickly. More

Battery gone bad Thanks Cory for getting my Subaru right in for a new battery! Also, thanks for getting the recall taken care of at the same time. Thanks Cory for getting my Subaru right in for a new battery! Also, thanks for getting the recall taken care of at the same time. More

recall service and oil change I dropped the car off early due to work and put the key in the drop box. No one called me to say they had received my car in the morning. I got worrie I dropped the car off early due to work and put the key in the drop box. No one called me to say they had received my car in the morning. I got worried and had to call to confirm they still had it. Only complaint was that the car was not washed. More

Mystery rattle We had an intermittent rattle in our brand new Forester. It was impossible to tell where it was coming from and it was driving us crazy. Thanks to Cor We had an intermittent rattle in our brand new Forester. It was impossible to tell where it was coming from and it was driving us crazy. Thanks to Cory's persistence, he and his team were able to find the problem and fix it. Cory's the greatest. I highly recommend him. More

Recent work completed at Peoria Subaru by Cory and Josie I came in on a very busy day and I was having battery issues. They made an appointment for me at 2:00pm. When I returned I was immediately helped and I came in on a very busy day and I was having battery issues. They made an appointment for me at 2:00pm. When I returned I was immediately helped and as soon as possible they tested battery and alternator. Determined that the battery was bad and replaced it. The maintenance team of Cody and Josie is outstanding and I continue to come to this location because of the outstanding service I have always received. More