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Peoria Subaru - Service Center

Peoria, AZ

4.8
2,658 Reviews

2,658 Reviews of Peoria Subaru - Service Center

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May 03, 2019

Awesome service Service was quick, professional and friendly. My first 6,000 mile service was done in 30 minutes. From sales to service to finance, everyone was amazi More

by TREXHANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Halliburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luigi Bianco, Evan Robin
May 16, 2019 -

Peoria Subaru responded

Trexhanes, thanks for your great review, and for giving our dealership such a high star rating!

May 02, 2019

Good Service. The steering wheel latch was not locking in place. Peoria ( Moore) Subaru was clear and timely about getting the car fixed -and arranged a loaner car More

by DBRUCEPE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Seymour
May 03, 2019 -

Peoria Subaru responded

Dbrucepe, thank you for your kind review; we are happy to pass along your comments to the team here at Peoria Subaru!

April 30, 2019

Recall Early morning drop off, was informed later in the day that the vehicle wouldn't be available to be picked up until the following day. In a diagnosi More

by JOKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
May 16, 2019 -

Peoria Subaru responded

Thank you for taking the time to review your experience here in our service department. I will pass along the comments to our service director so we can improve our process. We appreciate your honest feedback

April 29, 2019

Love Moore Subaru Everyone is always friendly, professional, and gives my Forrester TLC. They listen to my concerns and answer my questions in a way that I understand t More

by MAGGIERUSSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2019

So grateful for Peoria Subaru I always get the best service at Peoria Subaru. The service manager (Cory) knows I have no idea how to take care of my car, and he takes care of me an More

by Cgoins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Hi Cgoins, thank you so much for your positive comments about Peoria Subaru!

April 29, 2019

Great service from Cory as always! I always receive great service and peace of mind from Cory at Peoria Subaru. This was my 100K mile service and maintenance, and my 2012 Impreza runs g More

by MAGNETICVIDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Magneticvideo, thank you for your kind review; we are happy to pass along your comments to the team here at Peoria Subaru!

April 29, 2019

Excellent, always great I have use this dealership since buying the car in 2015. Appointments made via the internet and the time spent waiting has always been a good experi More

by bkinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Hi Bkinne, we are very happy to have provided you with such a positive experience!

April 29, 2019

Fraud? I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor More

by CHAR2STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lewandowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

I'm sorry you feel that we are scamming you. Please reach out to me at your earliest convenience. (Amanda Kautman) 623.972.2300

April 29, 2019

They take such good care of me! I love coming to get my Subaru serviced. They are always helpful. I was early to my appointment and they still were able to squeeze me in early and ge More

by nb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lewandowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Peoria Subaru responded

Nb, we are glad we could help!

April 29, 2019

Excellent Servvice Advisor Dan is always clear on the service needs. He explains what is needed and why! Josie as back up has responded very courteous and business like. It is v More

by MEEANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Halliburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Seymour
May 02, 2019 -

Peoria Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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