2,658 Reviews of Peoria Subaru - Service Center
Awesome service Service was quick, professional and friendly. My first 6,000 mile service was done in 30 minutes. From sales to service to finance, everyone was amazi Service was quick, professional and friendly. My first 6,000 mile service was done in 30 minutes. From sales to service to finance, everyone was amazing. More
Good Service. The steering wheel latch was not locking in place. Peoria ( Moore) Subaru was clear and timely about getting the car fixed -and arranged a loaner car The steering wheel latch was not locking in place. Peoria ( Moore) Subaru was clear and timely about getting the car fixed -and arranged a loaner car for my convenience. My Service Adviser and the Service Manager both answered all my questions and made sure that the problem was properly fixed. I would recommend them. More
Recall Early morning drop off, was informed later in the day that the vehicle wouldn't be available to be picked up until the following day. In a diagnosi Early morning drop off, was informed later in the day that the vehicle wouldn't be available to be picked up until the following day. In a diagnosis situation, that would be fine. There's no way of knowing what problems the service team is facing until the see the vehicle. However, for a scheduled event involving a recall service, the particulars should be well enough known to provide an accurate estimate of completion. More
Love Moore Subaru Everyone is always friendly, professional, and gives my Forrester TLC. They listen to my concerns and answer my questions in a way that I understand t Everyone is always friendly, professional, and gives my Forrester TLC. They listen to my concerns and answer my questions in a way that I understand their answers. More
So grateful for Peoria Subaru I always get the best service at Peoria Subaru. The service manager (Cory) knows I have no idea how to take care of my car, and he takes care of me an I always get the best service at Peoria Subaru. The service manager (Cory) knows I have no idea how to take care of my car, and he takes care of me and explains everything. He gives me a good heads-up to what is coming next too. Really appreciate them. More
Great service from Cory as always! I always receive great service and peace of mind from Cory at Peoria Subaru. This was my 100K mile service and maintenance, and my 2012 Impreza runs g I always receive great service and peace of mind from Cory at Peoria Subaru. This was my 100K mile service and maintenance, and my 2012 Impreza runs great. Thanks! More
Excellent, always great I have use this dealership since buying the car in 2015. Appointments made via the internet and the time spent waiting has always been a good experi I have use this dealership since buying the car in 2015. Appointments made via the internet and the time spent waiting has always been a good experience. Staff is EXCELLENT! More
Fraud? I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor got a secretary who said they would call back. this was 2 pm friday they never called back. today monday I drove over to shop and asked why I was charged 6 quarts. they credited me for 1 quart. This was my 5th oil change. First 4 were [free]. but all 5 showed 6 quarts. I believe this is fraud. So what else are they cheating on. More
They take such good care of me! I love coming to get my Subaru serviced. They are always helpful. I was early to my appointment and they still were able to squeeze me in early and ge I love coming to get my Subaru serviced. They are always helpful. I was early to my appointment and they still were able to squeeze me in early and get me out and on my way. The service reps go over what they did, and what my next service interval expects and they give me an estimate of how much it should cost. This is always super helpful, going in with a good idea of how much things are going to cost. More
Excellent Servvice Advisor Dan is always clear on the service needs. He explains what is needed and why! Josie as back up has responded very courteous and business like. It is v Dan is always clear on the service needs. He explains what is needed and why! Josie as back up has responded very courteous and business like. It is very nice to work with both of them. Kudos to both, and thank you for Dan's guidance with how to keep the vehicle in top shape. Regards to both!!!!! More