2,658 Reviews of Peoria Subaru - Service Center
Disappointed The changes made to my Subaru were disappointing. No one explained the changes and I was surprised it does not work the same. Also, they refused to The changes made to my Subaru were disappointing. No one explained the changes and I was surprised it does not work the same. Also, they refused to get my CD out of the old system. NOW I don’t even use the CD player for fear of losing another CD. The only good thing is, this was a brand new CD and I should be able to replace it. However, some of my CDs would be difficult, if not impossible to replace. More
Awesome service Everything goes so smoothly here. You make an appointment, show up at that time, and someone is there to help you. You talk to your representative, he Everything goes so smoothly here. You make an appointment, show up at that time, and someone is there to help you. You talk to your representative, he gives you an estimate of time and charges, and you're on your way. The ride service took me home, They will take you wherever you need to go. My rep called me when my car was ready. My checkout was quick and easy. What's not to love? More
Excellent service Cory is amazing. He explained the entire process before hand and was able to complete the service much faster than expected. He understood my needs an Cory is amazing. He explained the entire process before hand and was able to complete the service much faster than expected. He understood my needs and exceeded my expectations. Thank you More
Great service It was a great experience only complaint is no loaner vehicle as a single dad this makes it very difficult. That is my only complaint It was a great experience only complaint is no loaner vehicle as a single dad this makes it very difficult. That is my only complaint More
Just one more reason to love Peoria Subaru The pampering we receive in the Sales and Finance carries on into Service. I actually enjoy making the online appointments and subsequent visit. I h The pampering we receive in the Sales and Finance carries on into Service. I actually enjoy making the online appointments and subsequent visit. I have always waited while the 6-month services are done and having a cup of the excellent fresh-brewed coffee with TV and large selection of reading material makes the wait time feel even shorter. The Service Manager is very personable and helpful. With our prior Forester, I asked about some unevenness in windshield packing (nit-pick within an otherwise perfect package). He whipped out a credit card as a tool and in just one minute adjusted it for a perfect match. Another appreciated value was his willingness to help me plan and budget for future services. Yeah, a great service department. More
efficiency Dan was friendly and answered all questions. He was very knowledgeable. No waiting, service was completed on schedule. Efficient. Service area was Dan was friendly and answered all questions. He was very knowledgeable. No waiting, service was completed on schedule. Efficient. Service area was clean and comfortable More
Great! Service visit was quick, professional and pleasant. Cory was great to work with. He made the visit painless and smooth. Subaru was also very helpfu Service visit was quick, professional and pleasant. Cory was great to work with. He made the visit painless and smooth. Subaru was also very helpful with my problem. More
Cory and Josie are the Best! Even though I live in Sedona, I always use Peoria Subaru for my maintenance checks on my 2014 Crosstrek. That's because you are the best thanks to Cor Even though I live in Sedona, I always use Peoria Subaru for my maintenance checks on my 2014 Crosstrek. That's because you are the best thanks to Cory, Josie and all the techs! Great service team. Keep up the good work Peoria Subaru! More
Awesome as Always I am always taken care of quickly and politely. Dan my service advisor is both friendly and professional. Waiting area is clean and comfortable. Coff I am always taken care of quickly and politely. Dan my service advisor is both friendly and professional. Waiting area is clean and comfortable. Coffee, water and snacks always available. Wait time estimates are accurate. More
Purchase contract service This was the 3rd of my 4 free services per my agreement when purchasing my 2017 Forester. I've dealt with Cory each time, finding him to be consistent This was the 3rd of my 4 free services per my agreement when purchasing my 2017 Forester. I've dealt with Cory each time, finding him to be consistently friendly, concise and professional. Any question I've had has been answered clearly. He's an excellent ambassador for this dealership. I opt to wait and have never waited for more than an hour for servicing. My experience here has always been pleasant since my purchase. More