Peoria Subaru | Page 415

Came for a test drive and walked out with the Forrester. We saw a Forrester on CarFax and scheduled a test drive. When we came in Bob Shotwell took us in hand. He was very professional , not too pushy. Very We saw a Forrester on CarFax and scheduled a test drive. When we came in Bob Shotwell took us in hand. He was very professional , not too pushy. Very straight forward in dealing with us. The deal we agreed on was reasonable and there was no pressure from anyone. All the employees were very friendly. More

Great experience. Professional, helpful and pleasant. Our sales person, Mr. Shotwell, knew his product. He was professional, helpful and pleasant, The facility itself was clean and bright, Our dealings th Our sales person, Mr. Shotwell, knew his product. He was professional, helpful and pleasant, The facility itself was clean and bright, Our dealings there would definitely allow us to recommend this dealership to friends and family. More

Came to look bought instead. We came to "look at what " is available. The attention given to us by Bob Shotwell and others and the vehicles shown to us caused us to reconsider "ju We came to "look at what " is available. The attention given to us by Bob Shotwell and others and the vehicles shown to us caused us to reconsider "just looking". Bob found the right car in the price range and year we desired; so we bought it that evening. More

Great Dealership Michael did a outstanding job showing and explaining the different options of the 2018 WRX. He also call back when he said he would call me back. Michael did a outstanding job showing and explaining the different options of the 2018 WRX. He also call back when he said he would call me back. More

Great store Wife and I went in to purchase a used car that we found online and Logan greeted us at the front door. He took great care of us and walked us through Wife and I went in to purchase a used car that we found online and Logan greeted us at the front door. He took great care of us and walked us through the process smothly! More

Excellent sales experience with Bob My wife and I both enjoyed our experience with Bob. He was friendly, knowledgeable and experienced with all the safety and convenience features of th My wife and I both enjoyed our experience with Bob. He was friendly, knowledgeable and experienced with all the safety and convenience features of the new Outback. He located the vehicle with the options that we wanted and had both of us test drive the Outback on city streets and the freeway to get a good feel for how it drives. During the test drive he demonstrated the EyeSight technology and the use of the adaptive cruise control system, and its advantages over conventional cruise control. After we agreed on the terms of financing, he demonstrated the StarLink system and paired our cell phone to Bluetooth. He answered all of our questions thoroughly. We are pleased with our purchase and Bob's service. We will recommend Bob and Peoria Subaru to our friends. More

An Unsatisfactory Experience Our initial contact was great. We had our 2015 Forester in for service, and took a new model out for test drive with Spencer Roe. He was knowledgeable Our initial contact was great. We had our 2015 Forester in for service, and took a new model out for test drive with Spencer Roe. He was knowledgeable, personable and answered all of our questions. We were not sure about purchasing since our current vehicle was only 3 years old and only 23K miles. We made an appointment with Spencer for 9:30am 21 Dec to obtain a detailed quote and possibly negotiate a purchase. Our appointment was not met (we were told Spencer had a medical appt). NO ONE called us to reschedule or inform. An assoicate (new at the Dealership 15 Dec) did try to help us and provided a Costco Auto Program quote (initially on the wrong model). He would not give us a trade-in quote, saying he needed time to research (we did give him our numbers). But, he promised to contact us by phone or email later that day with a quote. It never happened - and we were never again contacted by Spencer or his associate. A manager (Steve Sand??) later called us - but he wanted to start the process all over with name, address, car wanted etc, etc, etc. We opted out and three hours later purchased the model we wanted from the Surprise Subaru Superstore. We left the Peoria dealership with a bad taste and feeling - Wow - this is the second time in three years we ended up buying from another dealership. (last time in 2014 at the Peoria is a story on a lack of integrity). More

Best car buying experience I’ve ever had. Great dealership experience. I originally was just doing research online knowing that I wanted a new 2018 Crosstrek. Within hours I was contacted by Great dealership experience. I originally was just doing research online knowing that I wanted a new 2018 Crosstrek. Within hours I was contacted by Sam who was more than friendly and accommodating to my inquiries. Next thing I knew I was on their lot and Tyler was showing me the vehicles in stock. Tyler did a great job of showing me the Crosstrek available, he was very knowledgeable about vehicle specs and options. He showed as much enthusiasm and excitement as I had when I found “The One”. He helped me find the vehicle of my dreams. In all I had a great experience at Peoria Subaru and I will recommend them to anyone looking for the car of their dreams. - Jac More

Easy, honest, knowledgeable!!! My sales person was Michael. No pressure, just great knowledge of each Subaru vehicle! He made my whole experience so easy. By the time I left the My sales person was Michael. No pressure, just great knowledge of each Subaru vehicle! He made my whole experience so easy. By the time I left the dealership, I had made a new friend. He has followed up to make sure everything is working perfectly and has made me a happy customer! If you're looking for a car, look up Michael!!! More

New 2018 Forester I first e-mailed Peoria Subaru for a price quote. I received a quick response from Sam & Chris. Later on that week we made the trip to the dealership I first e-mailed Peoria Subaru for a price quote. I received a quick response from Sam & Chris. Later on that week we made the trip to the dealership. Our sales person was Arlene. He was very friendly ,polite and very helpful. This car buying experience was the best I ever had. Everyone we met there made us feel at home. I would recommend go there first. More