Peoria Subaru

Great Service The service department is always courteous and efficient. Brandon is friendly and helpful. The waiting room while the service is being done is nice to The service department is always courteous and efficient. Brandon is friendly and helpful. The waiting room while the service is being done is nice too. More

Great service Danny, the name on the paperwork I was given, was polite and attentive. He explained in detail the work that needed to be done and also helped me with Danny, the name on the paperwork I was given, was polite and attentive. He explained in detail the work that needed to be done and also helped me with some questions I had regarding some functions on my sub. More

Dan Halliburton is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other fi is a true professional. Keeps you well informed about the whole service experience. The cost to repair the brakes was above market level from other firms More

Absolutely amazing! My wife and I decided to trade in our Explorer for a Subaru after we got to drive my mother-in-law's Subaru Outback during our vacation. Once we retur My wife and I decided to trade in our Explorer for a Subaru after we got to drive my mother-in-law's Subaru Outback during our vacation. Once we returned home we started looking around valley. Although Peoria Subaru was over an hour drive from our house we decided to visit the dealership. We had a GREAT experience, everyone there was friendly and knowledgable. We worked with Luigi as our sales rep and he was fantastic. We were treated like family and they worked with us on our trade and we were able to lease the new Ascent as well as a Crosstrek! We can't recommend Peoria Subaru and Luigi enough. Then, when we did our finance paperwork, Pete took care of us and we were out in no time. We've had our vehicles for a week and Luigi has already contacted us through email and called checking in on us and to make sure we were still completely satisfied. Again, we can't recommend Peoria Subaru enough! More

Vehicle purchase Love this dealership Luigi was very informative, kind and patient with purchasing of our new vehicle.I will be recomending this dealership to friends Love this dealership Luigi was very informative, kind and patient with purchasing of our new vehicle.I will be recomending this dealership to friends and family. We will be back for future visits! More

Very well run business luigi is friendly, efficient and courteous. He was knowledgeable, convincing but not pushy. He patiently spent some time explaining things and answe luigi is friendly, efficient and courteous. He was knowledgeable, convincing but not pushy. He patiently spent some time explaining things and answering questions. Pete is very efficient and friendly. also, the manager was very warm and nice. More

Dead battery Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explai Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explained. When I called with an immediate need, an appointment was made for that same day. I have had a routine oil change on my 2018 Forester earlier this year. This was my first time visiting Peoria Subaru with a problem, and the fix was flawless. Thank you. More

Another no-stress car deal This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep that sold me my '17 Forester) presented me an offer for a trade-in, I was curious to see what the new '19s had to offer. We drove, we talked, we negotiated. No high-pressure. No bait-and-switch. Never once felt like I was being played or scammed. They even covered the cost of my service on my trade-in (since the work was completed before I decided to trade up). I like being able to browse the lot without having a rep on my tail going in for the hard sell. Between shop visits and sales experiences, I've never once had less than a positive experience and always feel they value my business. I'll be back. More

The Way All Dealerships Should Operate Past negative experiences purchasing vehicles had us dreading going to a dealership to buy a car. Experiences like when you think you have negotiated Past negative experiences purchasing vehicles had us dreading going to a dealership to buy a car. Experiences like when you think you have negotiated a deal with a salesman, who tries to be your new best friend, only to be handed off to the manager (Closer) who comes in for the kill with new numbers, charges etc. And just when you think you are finally done you are escourted to the Upseller/Option Seller who puts the extreme pressure on to get all the "essential dealer-installed extras" that you would be crazy not to go for, etc. Eventually you leave with a new car feeling abused and with a very bad taste in your mouth and the hope that you never have to endure that process again. Fortunately my experience at Peoria Subaru was like a breath of fresh air. None of the sleazy tactics that I had experienced in the past were used by any of the staff at Peoria. Everyone we dealt with was efficient, straight forward and we never felt like we were being pressured or misslead. It was the quickest, easiest and overall the most pleasant purchase of a car we have ever experienced (this was my fifth purchase of a new car). In summary, I am a pleasantly surprised, but satisfied customer. More

Great dealership Everyone was very helpful at this dealership in the West valley. I would go there again and refer my friends. It was a wonderful experience. Everyone was very helpful at this dealership in the West valley. I would go there again and refer my friends. It was a wonderful experience. More