Peoria Subaru

key removal issue Customer service rep was nice to work with easy and friendly with a very good good good location, nice job Subaru. Keep up the good work Customer service rep was nice to work with easy and friendly with a very good good good location, nice job Subaru. Keep up the good work More

Awesome as always Every service experience at Peoria Subaru is great! Dan is attentive and thorough, and makes sure I get the service needed. He always takes the time Every service experience at Peoria Subaru is great! Dan is attentive and thorough, and makes sure I get the service needed. He always takes the time to talk and treats me like a friend. The employees in the waiting area are courteous and friendly. I've never had a problem with the vehicle after it has been serviced there. More

Excellent Experience Great experience with the sales team at Peoria Subaru. Everyone was very responsive on the phone and we had everything worked out before I made the tr Great experience with the sales team at Peoria Subaru. Everyone was very responsive on the phone and we had everything worked out before I made the trip in. The car was exactly as described and they wanted to make sure I left a happy customer. If the review was only for the sales team, then 5 star all the way. The only negative experience was with the financing team. The financing manager went through everything extremely fast and made the experience fairly confusing. I understand that they make money on selling extended plans, but I felt belittled and disrespected when I declined the options. The financing manager would not listen to me, made multiple faces and continued to push the warranty. He even printed out multiple contracts with various "deals" to further the confusion and attempt to have me sign a contract with an extended plan. He then made a terrible analogy to my profession which clearly showed his interest was in selling me something, not doing what's best for the customer. It's unfortunate that this was his "technique" as it put a sour taste in my mouth right before getting my new car. 5 stars for sales, 2 stars for financing. More

Awesome Cory in the service center is awesome! Highly recommend going there because of him! he always pus the customer first and is very personable. Great job Cory in the service center is awesome! Highly recommend going there because of him! he always pus the customer first and is very personable. Great job Cory! More

No Hidden Fees Brandon is always great to work with and upfront on all issues with my car. I trust what Brandon tells me when answering my many questions about my ca Brandon is always great to work with and upfront on all issues with my car. I trust what Brandon tells me when answering my many questions about my car. More

Efficient, polite, informative, helpful. Experience exceeded my expectations and more than justified my travel to Phoenix. Service manager was efficient, pleasant, helpful and professional. Experience exceeded my expectations and more than justified my travel to Phoenix. Service manager was efficient, pleasant, helpful and professional. Overall satisfactory interactions as a customer. More

Happy Subaru Owner Thank you for great customer service and for keeping my Subaru Forester running well with my regular service schedule and ready to answer any question Thank you for great customer service and for keeping my Subaru Forester running well with my regular service schedule and ready to answer any questions I have! More

recalibrated eyesight and 12,000 mile checkup always pleased with service. recalibrated eyesight and 12,000 mile checkup. good cofee machine while waiting for ride home. love the ascent. it is always pleased with service. recalibrated eyesight and 12,000 mile checkup. good cofee machine while waiting for ride home. love the ascent. it is my favorite vehicle ever. More

Good deal, nice people While waiting on 2017 Forester to be serviced, I got to talking with Bob Shotwell about the 2019's. Some of the new features interested me. After goin While waiting on 2017 Forester to be serviced, I got to talking with Bob Shotwell about the 2019's. Some of the new features interested me. After going back and forth for a while I settled on a 2019 Subaru Forester Sport in silver. As it was in transit, it took a while to finish the deal, but I was very happy with the price and the new Forester. Bob patiently answered all of my questions. Having bought my earlier 2017 Forester Premium from Peoria, I have had the service done at Peoria Subaru. The service folks were great and the amount of time spent waiting was minimal. More

First service on my Outback My advisor was Brandon. He answered my questions, explained the auto correct and anti-crash braking system. Dealer highly recommended......offered co My advisor was Brandon. He answered my questions, explained the auto correct and anti-crash braking system. Dealer highly recommended......offered coffe and bottled water and several areas to sit and relax. But did not enjoy the tv with football ....yuk football! Even on Monday morning....enough alqready! However... I brought my book, found a comfy chair and enjoyed readinf quietly for an hour!!! Josie was very helpful in re-scheduling my first service, she worked with me finding a convenient date. Very nice, good customer service all around! So far no problems with the car.... More