Peoria Subaru

Perfect Experience From initial contact online through delivery we had an excellent experience. Savanna was kind, personable, knowledgeable, and was very patient with us From initial contact online through delivery we had an excellent experience. Savanna was kind, personable, knowledgeable, and was very patient with us while helping us find the perfect car. She respected our budget and worked to get us a great deal. Nick in finance was a pleasure to work with and made our experience just as great. Delivery was smooth and easy, everything was explained and we drove away with exactly what we wanted - for the payment we wanted. We can’t thank you enough, Peoria Subaru! 5 stars!!! ?? ?? ?? ???? More

Very dishonest dealership Many things were wrong with the car that Bob Lackner and Luigi Bianco were not upfront about. The car doesn’t have a working horn and had a bad tire, Many things were wrong with the car that Bob Lackner and Luigi Bianco were not upfront about. The car doesn’t have a working horn and had a bad tire, which made it unsafe for highway use. Also the AC doesn’t work among other issues. They only gave us one key, etc. I tried calling and emailing Bob several times, but he never returned my call. I feel that we have been ripped off and I will tell everyone I know not to use Peoria Subarctic if this isn’t fixed asap. More

Great Service without being Pushy Cant say enough about our experience with Peoria Subaru. Was welcomed right away by Luigi who was pleasant the whole time. He was extremely knowledgea Cant say enough about our experience with Peoria Subaru. Was welcomed right away by Luigi who was pleasant the whole time. He was extremely knowledgeable and was never pushy. I went in not expecting to drive away with a new car but Im so happy I did. I love my new Outback. If it wasnt for feeling comfortable the whole time I would have walked away. Purchasing a new car is stressful and both the sales and finance department made it easy peasy..Thank You More

Quick and fast I went in with my wife to select a car. It's not available so we order one. Tyler help us with the ordering. What stand out is that I feel very comfor I went in with my wife to select a car. It's not available so we order one. Tyler help us with the ordering. What stand out is that I feel very comfortable, no sale pitch, no price negotiating. More

Oil change and tire rotation Outstanding service! On short notice (less than one hour) Dan fit me into the schedule for doing an oil change and tire rotation on my new Crosstrek. Outstanding service! On short notice (less than one hour) Dan fit me into the schedule for doing an oil change and tire rotation on my new Crosstrek. Dan not only fit me into the schedule, but took my car directly in for the service upon my arrival. I was back on the road within 45 minutes of my arrival. Thank you Dan for the prompt and courteous service! More

Buying a A new used car Buying a car there was comfortable we enjoyed the cleanliness of the place and the fact that everybody was very helpful This is the second car we b Buying a car there was comfortable we enjoyed the cleanliness of the place and the fact that everybody was very helpful This is the second car we bought there and we had the same service More

Great Service and Support Can't say enough good things about these people -from sales (Bob Shotwell) to service (Daren) - They are A No. 1 always on top of their game. Thanks Can't say enough good things about these people -from sales (Bob Shotwell) to service (Daren) - They are A No. 1 always on top of their game. Thanks guys !! More

Best car buying experience ever, and I have bought many. Went to Peoria Subaru to look at their WRXs, with no intention to buy immediately. Luigi greeted us and quickly noticed he was not the typical high pr Went to Peoria Subaru to look at their WRXs, with no intention to buy immediately. Luigi greeted us and quickly noticed he was not the typical high pressure uninformed salesman. He was knowledgeable, honest, straightforward, friendly and fun to work with. I was there to help my son buy his first car on his own and Luigi did a great job explaining leasing vs buying and took him out to show him how to drive a manual for the first time. We left to get lunch and think about the purchase and had no pressure in doing so. If they tried to use sales tactics and pressure we would have gone to another dealer. Can’t say enough good things about Luigi, Anthony, Evan and Peoria Subaru. The got our business. More

Wonderful car buying experience I honestly couldn't have asked for a better experience buying a car. I was already stressed out before I went in because I needed to make a decision q I honestly couldn't have asked for a better experience buying a car. I was already stressed out before I went in because I needed to make a decision quick. Steve Sand was wonderful. He didn't pressure me or make me feel uncomfortable. He was patient and fair with the whole process and I left super satisfied with the car I wanted! There were a few issues from my banks end- being charged an extra payment(which was not the dealerships fault) but Steve helped me anyway he could and was able to get my money back. I would highly recommend this dealership and ask for Steve Sand when you go in, you won't be disappointed. I absolutely love my 2019 crosstrek and couldn't have asked for a better experience buying my first car. More

Prompt, attention to detail and personal touch I am a part-year resident and therefore don't get to know my service manager well. I was treated like a long-time customer, the particularly dirty air I am a part-year resident and therefore don't get to know my service manager well. I was treated like a long-time customer, the particularly dirty air-filtre was brought to my attention, with no pressure to replace it, simply showing me and informing me (heavens ! yes ! put a new one in !). The SM was helpful with local carwash recommendations and best of all I got a phone call within an hour when he discovered I'd left my laptop in his office ! More