Peoria Subaru

Oil change and tire rotation Outstanding service! On short notice (less than one hour) Dan fit me into the schedule for doing an oil change and tire rotation on my new Crosstrek. Outstanding service! On short notice (less than one hour) Dan fit me into the schedule for doing an oil change and tire rotation on my new Crosstrek. Dan not only fit me into the schedule, but took my car directly in for the service upon my arrival. I was back on the road within 45 minutes of my arrival. Thank you Dan for the prompt and courteous service! More

Buying a A new used car Buying a car there was comfortable we enjoyed the cleanliness of the place and the fact that everybody was very helpful This is the second car we b Buying a car there was comfortable we enjoyed the cleanliness of the place and the fact that everybody was very helpful This is the second car we bought there and we had the same service More

Great Service and Support Can't say enough good things about these people -from sales (Bob Shotwell) to service (Daren) - They are A No. 1 always on top of their game. Thanks Can't say enough good things about these people -from sales (Bob Shotwell) to service (Daren) - They are A No. 1 always on top of their game. Thanks guys !! More

Best car buying experience ever, and I have bought many. Went to Peoria Subaru to look at their WRXs, with no intention to buy immediately. Luigi greeted us and quickly noticed he was not the typical high pr Went to Peoria Subaru to look at their WRXs, with no intention to buy immediately. Luigi greeted us and quickly noticed he was not the typical high pressure uninformed salesman. He was knowledgeable, honest, straightforward, friendly and fun to work with. I was there to help my son buy his first car on his own and Luigi did a great job explaining leasing vs buying and took him out to show him how to drive a manual for the first time. We left to get lunch and think about the purchase and had no pressure in doing so. If they tried to use sales tactics and pressure we would have gone to another dealer. Can’t say enough good things about Luigi, Anthony, Evan and Peoria Subaru. The got our business. More

Wonderful car buying experience I honestly couldn't have asked for a better experience buying a car. I was already stressed out before I went in because I needed to make a decision q I honestly couldn't have asked for a better experience buying a car. I was already stressed out before I went in because I needed to make a decision quick. Steve Sand was wonderful. He didn't pressure me or make me feel uncomfortable. He was patient and fair with the whole process and I left super satisfied with the car I wanted! There were a few issues from my banks end- being charged an extra payment(which was not the dealerships fault) but Steve helped me anyway he could and was able to get my money back. I would highly recommend this dealership and ask for Steve Sand when you go in, you won't be disappointed. I absolutely love my 2019 crosstrek and couldn't have asked for a better experience buying my first car. More

Prompt, attention to detail and personal touch I am a part-year resident and therefore don't get to know my service manager well. I was treated like a long-time customer, the particularly dirty air I am a part-year resident and therefore don't get to know my service manager well. I was treated like a long-time customer, the particularly dirty air-filtre was brought to my attention, with no pressure to replace it, simply showing me and informing me (heavens ! yes ! put a new one in !). The SM was helpful with local carwash recommendations and best of all I got a phone call within an hour when he discovered I'd left my laptop in his office ! More

key removal issue Customer service rep was nice to work with easy and friendly with a very good good good location, nice job Subaru. Keep up the good work Customer service rep was nice to work with easy and friendly with a very good good good location, nice job Subaru. Keep up the good work More

Awesome as always Every service experience at Peoria Subaru is great! Dan is attentive and thorough, and makes sure I get the service needed. He always takes the time Every service experience at Peoria Subaru is great! Dan is attentive and thorough, and makes sure I get the service needed. He always takes the time to talk and treats me like a friend. The employees in the waiting area are courteous and friendly. I've never had a problem with the vehicle after it has been serviced there. More

Excellent Experience Great experience with the sales team at Peoria Subaru. Everyone was very responsive on the phone and we had everything worked out before I made the tr Great experience with the sales team at Peoria Subaru. Everyone was very responsive on the phone and we had everything worked out before I made the trip in. The car was exactly as described and they wanted to make sure I left a happy customer. If the review was only for the sales team, then 5 star all the way. The only negative experience was with the financing team. The financing manager went through everything extremely fast and made the experience fairly confusing. I understand that they make money on selling extended plans, but I felt belittled and disrespected when I declined the options. The financing manager would not listen to me, made multiple faces and continued to push the warranty. He even printed out multiple contracts with various "deals" to further the confusion and attempt to have me sign a contract with an extended plan. He then made a terrible analogy to my profession which clearly showed his interest was in selling me something, not doing what's best for the customer. It's unfortunate that this was his "technique" as it put a sour taste in my mouth right before getting my new car. 5 stars for sales, 2 stars for financing. More

Awesome Cory in the service center is awesome! Highly recommend going there because of him! he always pus the customer first and is very personable. Great job Cory in the service center is awesome! Highly recommend going there because of him! he always pus the customer first and is very personable. Great job Cory! More