Peoria Subaru

We traded in our Forester for a newer model Henry was very helpful and rushed the process for us since we had toddler grandkids in tow. We appreciate all the extra effort he went to. Henry was very helpful and rushed the process for us since we had toddler grandkids in tow. We appreciate all the extra effort he went to. More

Recall Notice - Dealer Response Went in and within 45 minutes had reviewed and completed the factory software update on my car. They were very efficient and friendly. Kept me infor Went in and within 45 minutes had reviewed and completed the factory software update on my car. They were very efficient and friendly. Kept me informed of the process and their progress. Great experience. Subaru demonstrates their commitment to the customer. More

Work completed well Had a trailer hitch installed on a new vehicle. Work was performed well and Cory explained all of the details. Will return for any future maintenanc Had a trailer hitch installed on a new vehicle. Work was performed well and Cory explained all of the details. Will return for any future maintenance. More

Not thrilled with the service and will go elsewhere We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5 We took our Subaru Legacy in for a scheduled appointment to have a recall installed. Even though we dropped it there at 8 am, it was not ready until 5:30 pm. We also asked them to change the oil which they did. But we were charged for the more expensive oil change (synthetic?) which we did not request. $68 for a oil change rather than thirty something for the standard one. They should ask the customer before assuming they want to spend more. More

Oil change Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service Fast service, oil change was done in half the time quoted. Tire rotation should be included at no extra charge. Not competitive with other service providers of equal quality. More

Very fry The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car wa The service department greeted me as soon as I got there and efficiently and quickly did the necessary paperwork and had me on way quickly. The car was finished when promised. I would recommend this garage to anyone More

work done First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car First time here as just moved to Sun City. Good first impression. Sitting in my car waiting in line, someone hurried to car, told me where to put car, and reminded me who would be helping me (Brandon). Brandon finished with a customer and came right over. Told me what was being done (oil change, tire rotation and recall problem) and took me to waiting room. Only problem was the length of time I was there- two and half hours. I didn't know about getting a ride until a woman driver came in looking for a registered rider. She told me about the service. They would even drop off and pick up at mall. By then my time was almost up so did not take a ride. Car was ready, Brandon went over work and questions, and I left. Got lots of reading done and also lots of people watching. More

Brought car in & did not receive call when finished. I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru serv I brought car in for service & got shuttle ride home. Service was supposed to call me when car was finished. I waited and finally I called Subaru service at 4:30PM. The assistant said he forgot to call me when it was ready! More

Great Experience I traded my 2017 Forester in on a 2019 lease. Had a great experience. Everyone I dealt with was excellent. I was listened to and my wishes respected. I traded my 2017 Forester in on a 2019 lease. Had a great experience. Everyone I dealt with was excellent. I was listened to and my wishes respected. The salesman was very knowledgeable and comfortable to deal with. I ended up with exactly what I needed. More

Best dealership ever. Everyone was awesome to work with. Got just what I wanted. Tyler went overboard with personality, humor, service and I could go on and on. Everyone was awesome to work with. Got just what I wanted. Tyler went overboard with personality, humor, service and I could go on and on. More