Peoria Subaru

Not the best customer experience. My wife took her vehicle to get service done. She was not acknowledged for 20 mins. Dan walked past her a few times before she had to get his attentio My wife took her vehicle to get service done. She was not acknowledged for 20 mins. Dan walked past her a few times before she had to get his attention off himself. She asked Dan to check the air pressure while the car was back there. He told her she must tell her advisor (Cory). Like how difficult is it to write it down? Her appointment was at 8:15am and the shuttle did not get her home until 10:20 am. There was 0 customer service. They have the “you need us” mentality and not the other way around. Cory did his job and had some personality, so I hate to hit him with this. This is my overall experience of Peoria Subaru. More

Recall Had confirmed appt for recall. When I arrived they did not have me on the books. A bit puzzling but Cory got me in anyway and fixed an additional re Had confirmed appt for recall. When I arrived they did not have me on the books. A bit puzzling but Cory got me in anyway and fixed an additional recall I wasn’t aware of. Great service. More

Save yourself the headache and get your new car here! I went to Moore after an exhausting visit to Camelback Subaru (LONG story, but trust me- don’t bother wasting your time there if you are comparing dea I went to Moore after an exhausting visit to Camelback Subaru (LONG story, but trust me- don’t bother wasting your time there if you are comparing dealerships). I had a family friend with me to help filter out the BS that dealers are known for. At Moore, we never felt the need to filter out anything. I was assisted by Anthony, Luigi and Troy. All three of them were kind, helpful and patient with me and they were focused on MY best interest. This is the first brand new car I’ve ever bought and even though I was anxious, they explained things in a way that was reassuring. I wanted a new car because I wanted to make sure that during the next few years of grad school, I wouldn’t have to worry about any major car issues- grad school is stressful enough. Thanks to Anthony, Luigi and Troy, I have that peace of mind. This is the first Subaru I’ve owned and I have a feeling it won’t be the last. Thank you!! More

Awesome experience! From the test drive to all the paperwork, they helped me out and made the entire process as easy as possible and im super happy with my brand new STI! From the test drive to all the paperwork, they helped me out and made the entire process as easy as possible and im super happy with my brand new STI! Big thanks to Luigi, Anthony, and Pete! More

Great sales person Our sales person was extremely knowledgeable of all the vehicles we looked at and worked hard to get us a great deal.Before leaving with our new vehic Our sales person was extremely knowledgeable of all the vehicles we looked at and worked hard to get us a great deal.Before leaving with our new vehicle went over all the new safety technologies and was very patient with us. More

Recall Work I was given an appointment that was at my earliest convenous. The work was done quickly. My ride home and back to the shop was very pleasant!! I was given an appointment that was at my earliest convenous. The work was done quickly. My ride home and back to the shop was very pleasant!! More

Friendly, quick service, I called and got an appointment on the day and time I requested. When I arrived at the service department a friendly man greeted me before I even got I called and got an appointment on the day and time I requested. When I arrived at the service department a friendly man greeted me before I even got out of the car. Dan was ready for my arrival and had the paperwork ready and went over all that was scheduled to be done on my car before I signed any papers. The waiting room was clean, had water and fruit available, and relaxing. I was told it would take about 2 hours and they were exactly correct on the time. I appreciate doing business with a professional and friendly service department. I would say thanks to the people inside the service area that do the work behind the scene that we never meet. Thanks to Dan and his team. GREAT WORK More

Recall brake lights etc Problem Whoever scheduled my 7am service was not aware or did not care that the tech did not come in until 7:30-8 am Very Inconsiderate!!! I try to Problem Whoever scheduled my 7am service was not aware or did not care that the tech did not come in until 7:30-8 am Very Inconsiderate!!! I try to be on time for your service and I fine it offensive that your scheduler does not show the same courtesy. Since the recall is current I hope someone addresses this item as many more may be effected by scheduling Thank you More

Purchase Triston did not do the hard sell but responded to our questions with information as requested. He looked for the cars that we requested to look at. Triston did not do the hard sell but responded to our questions with information as requested. He looked for the cars that we requested to look at. More

Savanah was great! Super quick service, really worked hard to make sure the deal was right for us, finance was ridiculously fast. Honestly, probably the easiest car buyi Super quick service, really worked hard to make sure the deal was right for us, finance was ridiculously fast. Honestly, probably the easiest car buying experience we have had. We will definitely be back. More