Peoria Nissan

I recently went to Peoria Nissan for the second time in the last few months at their request , I received a call last week that they wanted to buy back my currently leased Vehicle. I was told by both Alexa the last few months at their request , I received a call last week that they wanted to buy back my currently leased Vehicle. I was told by both Alexa a salesperson and Isiah a manger over the phone that they could easily get me out of my lease early. I was explicitly clear I did not want to buy another vehicle but I would gladly turn my lease in early as they stated they really needed used Inventory. Alexa scheduled an appointment for me to meet her on Sunday at 9:15 am, when I arrived I was told that she wasn’t scheduled to come in until 11 but she never called to notify me of this. Isiah who said I could ask for him also was not available so I was sent to another sales guy. He was great and helpful however when he looked up the appointment the notes stated I was interested in trading my truck in for a new lease or purchase which I was clear was not the case. Aside from wasting and disrespecting my time It was stated I could not get out of my lease early without basically paying the remaining lease payments which is much different than what I was told when I was called. I entertained the idea of trading because the manager I was dealing with stated they would.pay my entire lease buyout in full with no negative equity. After reviewing the paperwork multiple times it turns out they were paying off my vehicle however they were actually raising the price of the vehicle above the sticker price to cover the cost and trying to hide it. The manger looked me in the eye and lied multiple times then provided me the paperwork which I still have proving my accusation, even the salesman acknowledged that is what they were doing. Don’t trust this dealership this is the second time they have pulled this shady sales practice. They are extremely dishonest and to top it all of after that appointment I receives 2-3 calls per day for the following 3 days that were basically prank calls where I answer and they just sat there not saying anything or they left voicemails that were them just having a conversation but actually not leaving a message. Buyer beware do not buy from this dealer ever, they even misinformed and misled me when I originally leased the vehicle. More

They are very very friendly. I LOVE my new Rogue Platinum. It is a spectacular vehicle. I LOVE my new Rogue Platinum. It is a spectacular vehicle. More

Excellent service by all employees and managers. They go above and beyond to get the expected deal. Especially Michael Coleman. They go above and beyond to get the expected deal. Especially Michael Coleman. More

This dealership is Friendly and professional. I did not buy a car but when I’m ready I will be back. I did not buy a car but when I’m ready I will be back. More

I give thanks to Michael Coleman for helping me. Even though my purchase was not successful, I am still smiling. He did everything he could and I will definitely be back in a couple of weeks to purc Even though my purchase was not successful, I am still smiling. He did everything he could and I will definitely be back in a couple of weeks to purchase a vehicle through him only He is a very good salesman. Keep up the great work! More

My car was being serviced by Peoria Nissan. I received a call from the sales team to come and look at the possibility of a new car. I told them I wasn't shopping for a new car but I would cer I received a call from the sales team to come and look at the possibility of a new car. I told them I wasn't shopping for a new car but I would certainly look. They made me an offer on a car that was nowhere within or even close to the parameters that I spelled out. And they did so several times before I told them. We're done here! Here's where the disgusting part started. They promised that they would only do a soft pull on my credit.....Lie!!!! Lie!!! Lie!!!! They did a hard pull and so it impacted my credit score negatively. Then they started a steady train of phone calls. Sales managers and others kept calling. After the 2nd one I asked them to quit calling me. They continued. They called me 6 times the next day and 5 times the day after that. After the 3rd phone call I was getting quite aggrevated. I kept asking them to take my name off their list, but they did not and they persisted. One phone call was at 8:45 in the evening. They were desperate to make a sale and it showed. Bottom line....I will never even entertain the thought of buying a car at Peoria Nissan. They are ruthless and don't really care about a customer's wishes. It is a sales team like this that gives sales people and especially car sales people a bad name. This was the most disgusting display of greed and total disregard for a customer that I have ever experienced. They have taken a good relationship and ruined it. More

Zero if possible the GM threatened me and my daughter that they would repo her vehicle if she didn’t come and resign a document they lost and this came directly from the GM Brett I have documentation on that they would repo her vehicle if she didn’t come and resign a document they lost and this came directly from the GM Brett I have documentation on that More

Zero stars don't go to this god awful place they will sell you a vehicle that they never inspected them not call you or return your call after knowing you can't take this car you already bought they wil sell you a vehicle that they never inspected them not call you or return your call after knowing you can't take this car you already bought they will replace with you having no choice in the matter, and act like they did you a favor, they also will knowingly give a replacement with problems not care that they let you leave with bad tires " split" then present they are giving you warranties to cover everything because they admitted to messing up big time with the first vehicle and promise the price will not change but you end up pYing for a used car for a new car amount , they hold your keys hostage until you sign documents and don't get sick because even if they see your in pIn and ready to vomit you still won't get your keys after asking 4 times for them until they get your money and you sign, they lie cheat play the back and forth game and when they say they will replace the bad tires they throw the warranty doesn't cover it game at you, you take your vehicle with with full tank and get it back not full also they treat you like dirt, and if you speak up they hold your vehicle hostage until they feel like they want to pretend to fix it and give it back to you and have the audacity to give you a print out telling you your tires are bad well no sh** that's why I took it in the first place that and my engine light being on even tho I just got the car I wasn't even allowed to pick !!please save yourself the headache childish games and just the rudeness non carrying staff, and frauds , and go any where but here!! Enspected More

Peoria Nissan Is the Worst Dealership in Arizona I visited Peoria Nissan to check out a Dodge Challenger SXT listed for $14,697. I was first paired with a new, inexperienced Caucasian finance represen visited Peoria Nissan to check out a Dodge Challenger SXT listed for $14,697. I was first paired with a new, inexperienced Caucasian finance representative who had only been with the dealership a couple months before October 2024. The process felt rushed and unclear, so I walked out without signing anything. Later, someone from their internet team contacted me and said they could “make the loan cheaper”—even mentioning they could get my payment down to $550/month. That gave me hope. But when I returned, I was handed off to Carlos B., who presented a loan with a 29.51% APR over 60 months, totaling $627.48/month. I later realized I’d be paying $37,648.80 in total, with $18,307.07 in interest alone—more than twice the car’s listed price. I felt rushed through the paperwork and didn’t fully understand the long-term financial impact until afterward. After the purchase, Chuck Morris, Peoria Nissan’s General Manager, followed up with an email acknowledging my concerns. While I appreciated the response, it didn’t change how unsettling the experience had been from the start. In my experience, this dealership left me feeling misled, overwhelmed, and buried in interest. If you're shopping here, I strongly urge you to take your time, request full breakdowns, and double-check every number before signing anything. Worst dealership in Arizona. More