Peoria Nissan

The service was well done and efficient! I highly recommend Peoria Nissan! Thank you for taking such good care of me and my car. I highly recommend Peoria Nissan! Thank you for taking such good care of me and my car. More

Great customer service as everyone we came in contact with were very pleasant and courteous especially our salesman Michael Coleman. I knew this was going to be a sale as soon as we met him and sat with with were very pleasant and courteous especially our salesman Michael Coleman. I knew this was going to be a sale as soon as we met him and sat with him. He made the whole buying experience a plus. I will keep sending referrals his way. More

Al in the service department is awesome. Always takes his time to hear your concerns, great at keeping you updated and very pleasant to work with. Always takes his time to hear your concerns, great at keeping you updated and very pleasant to work with. More

Service advisor was excellent in advising and implementing my service requirements. I will be returning for future service and repair needs. implementing my service requirements. I will be returning for future service and repair needs. More

Anthony in the Service department is always super helpful. I love coming to this location. helpful. I love coming to this location. More

Dan S. The manager of Peoria Nissan Service Center is amazing. He was so helpful and kind. Told me everything my car needed and what could wait. I’m always The manager of Peoria Nissan Service Center is amazing. He was so helpful and kind. Told me everything my car needed and what could wait. I’m always going back to him. More

When my 2019 Altima failed emissions testing I went to Peoria Nissan in Peoria AZ. where I bought it.They said they would drive it to fix the problem & also promised to remove their dealer logo from the Peoria Nissan in Peoria AZ. where I bought it.They said they would drive it to fix the problem & also promised to remove their dealer logo from the car as some of the letters had already fallen off. Next day picked up the car & the service order showed the car would now pass emissions testing and that the logo had been removed The car failed emissions testing again and the logo had not been removed so went back to the Dealer. This time they said they would fix the problem, have the car emissions tested, pay for the test, change my oil for free & remove the logo. I picked up the car again and it had passed emissions (they paid for the test), and the logo was removed but they did not change the oil as promised and my windshield had a crack running half way across it. The windshield was perfect with no sign of a crack when I left it with them. I told the service associate about the crack & he said he knew nothing about it. I told him I thought they should pay for it. He thought that was funny & laughed at me and said no way but talk to the service manager. Perhaps, not surprisingly, the manager also knew nothing about the crack. But, he was emphatic that even if the crack was their fault they would not pay for it as there was a sign somewhere (I never saw it) saying they do not pay for cracks. When told him the oil had not been changed as promised he just gave me sort of a growl and reiterated he would not pay for the windshield. I left without the promised oil change and a broken windshield. They probably were not legally liable for the windshield damage but it was so obvious they were almost certainly knew about it. Even if they did not know, they had no interest in finding out what caused the damage or covering it as goodwill the cause of damage being unknown. Such conduct is probably one reason they are one of the lowest rated Nissan Dealerships in the area. . Based on my documented experience they can't be trusted to preform promised services or take responsibility for their actions which is unsettling especially for an 86 year old who really needs folks he can rely for needed services. More

I have worked with Anthony and he has been true to his word. He has been professional and understanding when I have a problem which hasn’t been often. The entire staff is super friendly word. He has been professional and understanding when I have a problem which hasn’t been often. The entire staff is super friendly More

My experience with the service department in this dealership is always amazing. Anthony is one of the best service providers I have ever had. The service is always great and timely. dealership is always amazing. Anthony is one of the best service providers I have ever had. The service is always great and timely. More