Peoria Ford - Service Center

Quick lane oil change took 3 hours 50 minutes even though had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be res had appointment. Service Rep Jonathan said the appointment was with him not for the actual service. This is absolutely unacceptable and I will be researching an alternative location. More

Great customer service. Guys at the service center are helpful and communicative. S s s Guys at the service center are helpful and communicative. S s s More

I have always had hood luck eith service here until now. ...still have a problem. ...still have a problem. More

Very easy to set up and the technician was amazing. Communicated, respectful to time and respectful to the vehicle. Communicated, respectful to time and respectful to the vehicle. More

Excellent Service, Michael explain every detail of the service to realize, very patient and knowledgeable service to realize, very patient and knowledgeable More

Joe in service met me as I drove up for my appointment of application of Zactac treatment. The car looks better than brand new after the application this time! Great job guys!!! application of Zactac treatment. The car looks better than brand new after the application this time! Great job guys!!! More

Mike Q. was very helpful and kind. Thank you. That's why my first thought was coming here was very helpful and kind. Thank you. That's why my first thought was coming here More

Joe was super helpful as always. My work schedule is early and I live 80 miles from the dealership. I drop my truck before service opens and he always makes sure I’m ready to go by t My work schedule is early and I live 80 miles from the dealership. I drop my truck before service opens and he always makes sure I’m ready to go by the end of my work day. Joe is extremely knowledgeable and always takes the time to explain everything thoroughly. More

Logan has been super helpful each time I have come in to drop my vehicle off drop my vehicle off More

Logan is a Friendly sales rep who listens to my needs and answers my questions answers my questions More