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Peoria Ford
Peoria, AZ
1,020 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,020 reviews
August 24, 2024
Had to drop my car off 6 days prior to service. I work so it was extremely inconvenient. I had to leave my car in the lot and pick it up after hours. When I picked it up - the check engine light w I work so it was extremely inconvenient. I had to leave my car in the lot and pick it up after hours. When I picked it up - the check engine light was on. It was not on when I originally dropped it off. Had to again bring it back for service. Extremely frustrating and unprofessional. I will never buy another Ford. This is my 3rd and last Ford Edge. More
by RENEE.MELANCON154
Verified CustomerEmployees Worked With
Jorge
August 24, 2024
Super fast great service. Love the mobile option as well for those who just don’t have the time to take there vehicles in. Love the mobile option as well for those who just don’t have the time to take there vehicles in. More
by BOOSTAB
Employees Worked With
August 24, 2024
The service center is great specifically Mike G and then Spencer I’m not sure I would ever buy a new car from Peoria Ford. I received many cold calls when they access my service record and asking to Spencer I’m not sure I would ever buy a new car from Peoria Ford. I received many cold calls when they access my service record and asking to evaluate my car. I’ve told them many times to stop the calls and they keep it up. More than likely I would go to another Ford dealership for buying a new car because of this continued problem. I’ve talked to someone in the sales department that might be in management and I just tell him I said if you keep it up, I’m going to Sanderson Ford when I’ll be in buy a new one and all he says is oh don’t use that S word, which is so ridiculous and he needs to get a new line on that one However, the service center has been great. I want to repeat this Mike Gaddini and my current tech that I work with Spencer and both of them are fantastic. More
by PONDBETH
Employees Worked With
Mike Gaddini
August 24, 2024
Service is always good never have any issues with regards to quality and satisfaction of work preformed. Logan Robert's was in constant communication with me every step of the way. GREAT JOB Robert's and tea to quality and satisfaction of work preformed. Logan Robert's was in constant communication with me every step of the way. GREAT JOB Robert's and team of Ford Peoria. More
by pauljimenez627
Employees Worked With
Logan Robert's
August 24, 2024
The dealer and Spencer Syvinski my service advisor were a big help fast and very help full at get the services done on my car and getting it back to me in a reasonable time. Thank you for making me feel like big help fast and very help full at get the services done on my car and getting it back to me in a reasonable time. Thank you for making me feel like I wasn't just a number way to go Peoria Ford More
by jimbo1227
Employees Worked With
Spencer Syvinski
August 24, 2024
The tried to sneak thing into contracts beware beware, not truthfully and tries to sneak items into not truthfully and tries to sneak items into More
by jhutchison05
Employees Worked With
August 24, 2024
Disappointed in Service. I scheduled my car 2 weeks in advance to have the tint redone due to bubbling. I was told that this would take four hours. I drove from Apache Juncti I scheduled my car 2 weeks in advance to have the tint redone due to bubbling. I was told that this would take four hours. I drove from Apache Junction (over an hour away) and requested a Lyft to the mall close by while this was being done. Five hours later I had to call to get an update on my vehicle and was told it was going to be an additional 4 hours! This caused me to miss work meetings and afternoon appointments. When I asked why such a delay, the response was “I can’t rush my guys because the work is free” (the tint was under warranty) Not a sympathetic response to your loyal customers. Some suggestions…please keep your customers up to date on services or delays so they do not have to continually call and leave messages themselves for updates and be respectful of your customers time. More
by MARSHAND BETITA
Employees Worked With
Johney - Service Rep
